Bank Indonesia (BI) memprediksi transaksi digital pada tahun 2030 mendatang bisa meningkat 14 kali lipat, dari 600 juta transaksi menjadi 10,05 miliar transaksi.
Direktur Departemen Kebijakan Sistem Pembayaran BI Ryan Rizaldy menyampaikan, meningkatnya jumlah transaksi digital tersebut didukung oleh generasi Y dan Z, yang memang saat ini lebih dominan menggunakan sistem pembayaran dengan transaksi digital.
Ryan menyebut, generasi muda kedepannya juga akan berperan penting dalam menggerakan perekonomian dalam negeri sampai dengan 2030.
Meski diperkirakan meningkat, namun transaksi digital harus tetap diimbangi dengan mesin dan teknologi yang mampu mengimbangi naiknya jumlah transaksi digital tersebut.
Direktur Departemen Kebijakan Sistem Pembayaran BI Ryan Rizaldy menyampaikan, meningkatnya jumlah transaksi digital tersebut didukung oleh generasi Y dan Z, yang memang saat ini lebih dominan menggunakan sistem pembayaran dengan transaksi digital.
Ryan menyebut, generasi muda kedepannya juga akan berperan penting dalam menggerakan perekonomian dalam negeri sampai dengan 2030.
Meski diperkirakan meningkat, namun transaksi digital harus tetap diimbangi dengan mesin dan teknologi yang mampu mengimbangi naiknya jumlah transaksi digital tersebut.
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TVTranscript
00:00INDONESIA'S DIGITAL TRANSACTIONS WILL INCREASE BY 14 TIMES
00:13Bank Indonesia predicts that Indonesia's digital transactions will increase by 14 times.
00:18We mean that there will be 10.05 billion transactions in 2030
00:23which will be supported by Generation Y and Generation Z.
00:26However, Bank Indonesia reminds us of the importance of increasing digital financial infrastructure.
00:37Bank Indonesia predicts that Indonesia's digital transactions will increase by 14 times.
00:42From 600 million transactions to 10.05 billion transactions in 2030.
00:48This increase is mainly supported by the generation of millennia or Generation Y and Generation Z.
00:55The Director of the Department of Bank Indonesia's Transaction System, Rian Tirzadi, said
00:59the digital transaction growth will also be pushed by the Alpha Generation.
01:03Along with Indonesia's economic prospects, which is believed to grow even higher.
01:08However, in order to account for this growth, the digital financial infrastructure must also be increased.
01:13Rian said that even though the services of digital transactions have become more diverse,
01:17he doubted that the existing infrastructure could respond to a very massive increase in transactions.
01:23Because of that, Rian encouraged the synergy between Bank Indonesia and financial service providers.
01:29At the same time, creating innovation in a front-end way,
01:32as has been applied to the important QRIS services to be carried out.
01:36However, Rian also wanted to prevent innovation from developing in a wild way.
01:40Because it will impact the money flow that is difficult to control.
01:44In the end, this condition will cause fraud in the digital transaction industry.
01:48Dividing the source for AIDX Juno.
01:54Okay, ladies and gentlemen, to discuss our topic this time,
01:56related to the optimization of digital financial transactions in Indonesia,
01:59we have connected through Zoom with Mrs. Hermawati Setiorini, the Chairperson of Aku Mandiri.
02:04Good morning, Mrs. Hermawati.
02:06Good morning, Mr. Pras.
02:08Greetings, ma'am.
02:09How are you all doing?
02:12Thank you for your time.
02:13And next, we will welcome Mr. Heru Sutadi,
02:16the Executive Director of Indonesia ICT Institute.
02:18Good morning, Mr. Heru.
02:20Good morning, Mr. Pras. How are you?
02:22I'm fine. Thank you for your time.
02:25It's interesting if we talk about digital transactions.
02:28If we review from Mr. Heru first,
02:31how is the development of digitalization in Indonesia?
02:34Then, what is the payment using digital technology so far?
02:39What is the literacy like?
02:41How about the penetration? Please.
02:44Yes, it is interesting to see the development of digitalization in Indonesia
02:49in all fields.
02:51Including the banking sector, the financial sector, including payment.
02:56But there are some notes.
02:59On the one hand, the use will also increase,
03:02including our financial inclusion,
03:04because the target in 2024 is for our financial inclusion to reach 90%.
03:10This means that the majority of Indonesian people,
03:14except for the elderly,
03:17may not get financial inclusion.
03:20But at least the majority of Indonesian people have got
03:23the ease of access to financial institutions and finance themselves.
03:31It's just that this year,
03:34based on the survey national literacy and financial inclusion data,
03:38the 90% is still not achieved.
03:41We are only at 75.02%.
03:46So, we still have time,
03:49about 4-5 more months,
03:53that we can make the most of to reach 90%.
03:58Moreover, this year is also quite an important year
04:02because it is a national election.
04:04Besides that, we also see in the same survey,
04:09the problems in Indonesia, the literacy is still not enough.
04:13We have just reached 65.43%.
04:18So, this lack of literacy also has an impact.
04:22The impact is not optimal,
04:24the benefits related to digital finance in the country.
04:29Digital finance is quite diverse.
04:32There is financial technology, there is payment,
04:36each of them grows significantly,
04:39but each of them has their own problems.
04:41If we look at the payment system,
04:44based on the QRIS,
04:46the people are also very active in using QRIS.
04:50However, if we talk to Mrs. Hermawati,
04:55with the MSMEs,
04:57not all MSMEs are interested in using QRIS.
05:01Because the number of MSMEs who are attracted to digital finance,
05:04or those who go digital, is only about 25 million.
05:07Whereas, if we look at the number of MSMEs,
05:11it's quite big, about 65 million.
05:13So, the task is to digitalize MSMEs,
05:16then attract them to the online payment system,
05:20which is easier.
05:22In the past, we had to pay in cash.
05:26Now, with QRIS, it's easier.
05:30It's easier.
05:32That's what we have to do.
05:34That's it.
05:35Let's ask Mrs. Hermawati.
05:37How is the penetration?
05:39Mrs. Hermawati, in terms of digital transactions,
05:42digital payment, in the MSME sector,
05:45has it really experienced a significant increase
05:48as time goes by?
05:50How is the massive literacy and education
05:53provided by the government?
05:56Yes.
05:57So, I'm happy to talk about
06:00the awareness of MSMEs in terms of
06:03digitalization of payment.
06:07Because, whether they want it or not,
06:10in the current era,
06:12the easiest transaction is like that.
06:19It's just that, maybe,
06:21if we look at the majority,
06:24for MSMEs whose turnover is below IDR 300 million,
06:29they still don't understand.
06:31Because the socialization that Mr. Heru mentioned
06:34is still not enough.
06:36Okay. It's still not enough.
06:38It's still not enough.
06:39So, those who use MSMEs
06:42above IDR 300 million,
06:46it really needs to be communicated
06:49or socialized.
06:51Education, literacy,
06:53it has to be communicated to MSMEs.
06:56Because, honestly,
06:58by using digital payment,
07:01it will make everything easier.
07:04Because we don't just have a problem with MSMEs.
07:07Just with transportation,
07:09we only have to query,
07:11and it's done.
07:13We don't even have to think about the return.
07:15It's easy, right?
07:17It's easier.
07:18Usually, the driver likes to say,
07:21oh, there's no return.
07:23Now, we can even add,
07:26if you want to add IDR 10,000,
07:28please add IDR 10,000.
07:30It's usually like that.
07:31Including MSMEs.
07:33So, I hope the government
07:35can also explain
07:37how much they are actually paid
07:39for their service.
07:41Because the last one,
07:43for IDR 100,000,
07:45they are paid for free.
07:47But on top of that,
07:49there's a fee.
07:51MSMEs don't realize it.
07:53They get angry.
07:54In the end, what happened in the field,
07:56a lot of their peers were hidden.
07:59So, they will pull the rope.
08:03Then, if I don't hold the rope,
08:05I will be taken out again.
08:07That's what happened in the field.
08:09That's the theme.
08:10That's it.
08:11What can you share?
08:13Where's the bottleneck?
08:15Socialization, education,
08:17actually, it's already massive.
08:19From MSMEs, corporations, etc.
08:21The government, banks, Indonesia, etc.
08:23But it turns out there are still
08:25those who haven't been hit.
08:27Mr. Heru, please.
08:29What's interesting is what Mrs. Hermawati said.
08:32So, if we look at the issue
08:34of how we give literacy,
08:36socialization, education
08:38to MSMEs
08:39to use the latest digital payment method.
08:43Whether online payment,
08:45QRIS, etc.
08:46It should be pushed more.
08:48On the other hand,
08:50why is it that there are
08:52only 300 million citizens?
08:55Is it necessary to help?
08:57Because if we look at
08:59some regions, some regions,
09:01the regional government is also very active
09:03in helping.
09:04Providing mobile phones, machines, etc.
09:07This should also be supported
09:09by other regional governments,
09:11including the central government.
09:12Because if the MSMEs grow,
09:15the taxes also increase.
09:17Then, the contribution to the economy
09:19of the community also increases.
09:22That's the second note.
09:25The next note is that
09:28when many people use QRIS,
09:32it means that
09:34the Indonesian community supports it.
09:37When the community supports it,
09:39there should also be support from the government.
09:41In terms of the cost,
09:45it should be as low as possible.
09:47So that everyone can use QRIS.
09:51Maybe when the market is bigger,
09:54and there are more people using it,
09:56then the value of the QRIS will increase.
10:01I see that
10:03even if it is free,
10:05the country is not at a loss.
10:06Because on the other hand, the taxes increase,
10:08the economy is also moving.
10:11How about the digital infrastructure?
10:14We will discuss it in the next segment.
10:16We will take a short break.
10:19Market Review will be back after the break.
10:21See you in the next segment.
10:51This is a record of West Java.
10:54The highest position with the most QRIS merchants
10:57is 6.8 million units.
11:00Next is Jakarta, 5.28 million units.
11:03East Java, 3.6 million units.
11:06Then Central Java and Banten.
11:08These are some of the provinces
11:10with the most QRIS merchants.
11:13Next, the digital tax receipt
11:15in the first semester of 2024.
11:17This is interesting to discuss.
11:19PPN trading through the electronic system
11:21received a tax of 20.8 trillion rupiah.
11:25Next is fintech peer-to-peer lending,
11:272.19 trillion rupiah.
11:29Government information management system,
11:312.09 trillion rupiah.
11:34And the digital crypto tax,
11:36798.84 billion rupiah.
11:39We will continue our discussion
11:41with Mr. Herus Tadi,
11:43Director Executive Indonesia City Institute,
11:45and Mrs. Hermawati Setiorini,
11:48Mr. Herus, if we talk about infrastructure,
11:53equalization, gadgets, and so on,
11:55like what Mrs. Hermawati said earlier,
11:58what do you think?
11:59Is it enough?
12:01Now, who doesn't have a cell phone,
12:04a gadget, Mr. Herus?
12:06Yes, if we look at the number of our cell phone users,
12:09it reached 353 million.
12:12That means each person has two or three cell phones.
12:16Then our internet users are also above 200 million.
12:20So it's quite high
12:22to be used for positive things,
12:25including how we build financial digitalization.
12:28But there are areas
12:30where the internet infrastructure is not yet available.
12:34About 100 villages.
12:37Actually, the government's target was 2020
12:40to free Singal,
12:42but then the area was affected,
12:44especially because of COVID-19.
12:46So now there are still 100 villages
12:49that haven't got broadband internet,
12:52even in areas where there is a risk of insecurity.
12:56So in the majority,
12:58we have already got 99% of broadband internet service,
13:02so it shouldn't be a problem.
13:04If the infrastructure is not a problem,
13:07how did the government support
13:10the equipment and cell phones?
13:14Because if it's not supported,
13:17there will be a lot of problems,
13:19especially the micro-cell phones.
13:21It's about how to buy a good cell phone,
13:24but the profit is not big.
13:27This is what needs to be supported.
13:30Indeed, if we look at the numbers,
13:33the interest below IDR 100,000
13:35is actually free from the Bank of Indonesia.
13:37But if it's above IDR 100,000,
13:39there is a percentage, right?
13:42So it's actually still acceptable.
13:46But if there is an input from friends in the UNHRM,
13:50this is still expensive.
13:52The government must also be able to accept that suggestion.
13:55So that our financial industry
13:58also grows and develops faster.
14:01Okay. So how, Mrs. Hermawati,
14:04do you think the infrastructure
14:06has already been built,
14:08from Sabang to Merauke,
14:10the 3RT area,
14:12even the internet service penetration
14:15and cell phones have been strengthened.
14:20But what about the MSMEs themselves?
14:23If this crisis can be a game-changer
14:26to increase their income synergies,
14:29their sales,
14:31or more specifically,
14:33there is a cost involved.
14:36Maybe a warm discussion
14:38for the MSMEs,
14:40especially those under IDR 300 million per year.
14:43Please.
14:44So, in my opinion,
14:46the problem of the crisis
14:51is the lack of activity from the banking industry
14:55to the MSMEs.
14:57It can't be burdened only by the government
15:00because it is the banking industry that executes it.
15:03Okay.
15:04As I said earlier,
15:06they have cell phones,
15:08but they also have bank accounts,
15:11but they are not taught
15:14how to register their M-Banking,
15:19and how to use their credit card.
15:23Yes.
15:24That's the real problem.
15:27Because our nation is actually the easiest nation.
15:31Especially for young people.
15:33If they are given information,
15:36there are benefits and so on,
15:39they will definitely use it.
15:41But the problem is there.
15:43The government and the banking industry
15:46have no active role in using it.
15:50Even though it will make it easier for the MSMEs.
15:53The problem is,
15:55if I'm not mistaken,
15:57above 100 is 0.3.
15:59Actually, it's for the maintenance of the application itself.
16:03If the MSMEs make an application,
16:08they should be the one to pay,
16:10not us.
16:11Even though it's small, 0.3%,
16:14but it's times the number of users,
16:19the number of partners.
16:23That's what makes them think.
16:26Because they are cut off from the administration of the bank.
16:30That's it.
16:32It's small.
16:34But it's 0.3 times the number of users.
16:37Okay.
16:38But the MSMEs have already communicated
16:41with the banks, right?
16:43How to increase the members' literacy,
16:48and how to improve the procurement process.
16:52In the agricultural sector, there is procurement.
16:54And there is still support
16:56given to the MSMEs.
16:59That's it.
17:01I'm just sad that we don't have cooperation
17:04with the red plates and private banks.
17:06Okay.
17:07The red plates don't have an active role.
17:11But there are private banks.
17:13We have the socialization of the use of the red plates.
17:18Okay.
17:19But if we don't invite them,
17:22they won't do anything.
17:24Oh, we have to be active.
17:26We have to be active.
17:28Even though it's beneficial for them.
17:30That's it.
17:31So, that's what happens on the field.
17:34They don't care about their customers
17:39or the administration of the community.
17:42It has a huge impact.
17:44The government will know
17:47about the money circulation.
17:49At first, they didn't know.
17:51Because of the payment.
17:53They know.
17:55So, the government will benefit.
17:57It depends on the cooperation
17:59with the banking industry.
18:01That's it.
18:02So, it should be given benefits.
18:04What are the benefits?
18:06That's what should be done.
18:07Yes, that's it.
18:08So, what kind of cooperation and communication
18:12should be done by the government?
18:15Especially if you, Mr. Hemawati,
18:17look at the banking industry
18:19that gives benefits to the customers.
18:21Does that mean that UMKM should optimize
18:24the use of credit or other digital payments?
18:28The point is, we see that we need collaboration.
18:32So, we can't just let UMKM
18:35provide their own drugs.
18:38So, we need collaboration from the Indonesian banks,
18:41from the government, from the banks.
18:43We also encourage UMKM
18:46to use digital services in the future.
18:50Because if we don't speed up the digitalization,
18:54if we don't make maximum use of it,
18:56we will be left behind.
18:58Because this is already a progress of the times.
19:00But once again, we need education,
19:04literacy, and equality.
19:06Maybe all over Indonesia,
19:08especially the number of UMKM is also large.
19:11I also tried to calculate,
19:13for example, if it's related to the cost,
19:16if we have a transaction of 100 million,
19:18that's about 0.3%,
19:20that's about 300 thousand.
19:22But if it's still very high,
19:24we need to sit together.
19:27There are Indonesian banks, banks, UMKM
19:30to find the right number.
19:32What is it like?
19:33So that all of this can be happy.
19:36Because no matter what,
19:38by changing from cash to cashless,
19:41it's actually profitable.
19:43Because it turns out to print money,
19:45it takes money.
19:46We spend a lot of money to print money.
19:49And we can transfer it.
19:51For how we push
19:53this cashless
19:55can be used more by the entire Indonesian community.
19:59Do you need to collaborate,
20:02as you said,
20:03whether it's the Central Bank, the banks,
20:05then the regional central government,
20:07so that the policy is truly national?
20:10From Sabang to Merauke, Mr. Heru.
20:13Yes, that's right.
20:14It can't be done alone.
20:16And then I've made a case,
20:18the community can't use it either.
20:20Because maybe there are communities
20:22who may also want to,
20:24but how about UMKM?
20:25I don't understand.
20:26Or I'm afraid I'll lose it.
20:28Or my transaction may be problematic.
20:31So the literacy, the education
20:33also needs to be balanced together.
20:35Maybe also with friends like you,
20:38and friends should also be invited
20:41to how this cashless payment
20:44is also used more.
20:47Because this is something that is beneficial
20:49for all of us later.
20:50Okay, Mr. Hermawati.
20:51But actually from the UMKM actors themselves,
20:54eager for them to learn,
20:56to adapt to their own digital technology,
20:58it's actually quite high.
21:00Maybe it will be directed later,
21:02just accompanied?
21:03Is that the condition?
21:04Yes.
21:05Actually, whether we want it or not,
21:07in today's era,
21:09we will indeed carry out
21:12digital transactions.
21:14Whether we want it or not.
21:15If not, we will be left behind,
21:16as Mr. Heru said.
21:18Just don't get to the point,
21:20because of lack of knowledge,
21:22they are just silent,
21:24just like before,
21:26the cash is kept.
21:28He will only use debit.
21:31He wants debit or cash transactions.
21:34Because actually with this cash,
21:36they still get the administration fee,
21:40and the cash is also cut by 0.3.
21:43When this came up,
21:45I was once asked for an opinion.
21:50And I said,
21:51it should be the duty of the banking industry too.
21:55So, for example,
21:57don't divide it by 0.3,
22:00divide it by 0.1.
22:01I've said that before.
22:03But it's still docked at 0.3 percent.
22:06So, the NKM is just a market.
22:09They have to find a solution,
22:10which is the best for them.
22:12Okay, that's it.
22:13So, the challenge is still quite there.
22:15And what needs to be solved immediately,
22:17which is quite fundamental,
22:18how to collaborate,
22:20how to invite the participants,
22:22the NKM players,
22:23as Ms. Hermawati has said,
22:25to implement and succeed.
22:27Because Indonesia Bank was sure
22:29that there was an Indonesian digital transaction,
22:31which increased 14 times,
22:33to 10.05 billion transactions in 2030.
22:38So, it is necessary to build a fundamental condition,
22:41how the preparation of business players,
22:44especially our NKM players,
22:46to be able to go digital.
22:48As Mr. Heru said,
22:50collaboration must be carried out by the regional centers.
22:54Then, maybe from the financial industry,
22:57from the Central Bank,
22:58to the banks,
22:59to the regional players.
23:01Okay, Mr. Heru,
23:02thank you very much for the information you have provided.
23:05Ms. Hermawati,
23:06thank you for the insights you provided
23:08related to digitalization in the Indonesian NKM sector.
23:11Good luck with your activities again.
23:13Good health, Mr. Heru and Ms. Hermawati.
23:17Good health, Mr. Heru.
23:19Okay, viewers.
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