Refund sa sobrang P15,000 bayad sa kuryente, pahirapan dahil sa proseso pero naibalik na | 24 Oras - video Dailymotion

GMA Integrated News

P17,000 imbes na P1,700 ang naibayad ng isang pamilya sa kanilang bill sa kuryente nitong Hulyo. Dahil nahirapan umano sa pagpapa-refund nito, nagpasaklolo sila sa inyong Kapuso Action Man!   24 Oras is GMA Network’s flagship newscast, anchored by Mel Tiangco, Vicky Morales and Emil Sumangil. It airs on GMA-7 Mondays to Fridays at 6:30 PM (PHL Time) and on weekends at 5:30 PM. For more videos from 24 Oras, visit http://www.gmanews.tv/24oras.  To our Global Pinoys in the U.S., catch your favorite Pinoy shows from GMA Pinoy TV, GMA Life TV, and GMA News TV, now available on YouTube TV!  Subscribe now for only $14.99 per month. Visit tv.youtube.com for more details.  #GMAIntegratedNews #GMANetwork #KapusoStream  Breaking news and stories from the Philippines and abroad: GMA Integrated News Portal: http://www.gmanews.tv Facebook: http://www.facebook.com/gmanews TikTok: https://www.tiktok.com/@gmanews Twitter: http://www.twitter.com/gmanews Instagram: http://www.instagram.com/gmanews  GMA Network Kapuso programs on GMA Pinoy TV: https://gmapinoytv.com/subscribe

Transcript

00:0017,000 pesos instead of 1,700 pesos was paid by a family to their electricity bill this July.

00:10But because they had a hard time getting a refund, they asked your Kapuso Action Man to pay for it.

00:17The family of Jose only paid almost 2,000 pesos to the electricity bill for the month of July this month.

00:29The bill was too expensive for Miralco.

00:32I was able to pay 17,000 pesos.

00:34We will pay 1,700 pesos for the electricity bill.

00:37For us, that's already a lot of money.

00:40We need that kind of money for my son's tuition fee.

00:48They talked to Miralco to get a refund for the bill, but...

00:52What Miralco is saying is that they will not refund us if our payment is too much.

00:59What they will do is to deduct from our monthly bill.

01:03So, how many months will we pay?

01:07Your Kapuso Action Man is in trouble with Miralco.

01:10Not only the overpayment, this is usually deducted automatically from the next electricity bill of the customers.

01:19But on the occasion that they want to get a refund, this process will be deducted.

01:24Just like what happened to Jose's family.

01:27They paid through e-wallet or third-party payment channel.

01:31That's why they had to go through the verification process before the refund can be processed.

01:39Miralco also reminded the customers that the details they will give will be correct whenever they will pay to avoid a fine.

01:46With the help of your Kapuso Action Man, Miralco was able to return the overpayment to Jose's family.

01:54I am very thankful to you.

01:57Finally, my complaint to Miralco was actioned.

02:00I got my check, my refundable.

02:08Mission accomplished Kapuso.

02:10For your information, send it to Kapuso Action Man Facebook page.

02:14Because any complaint of abuse or treason will be acted on by your Kapuso Action Man.

Refund sa sobrang P15,000 bayad sa kuryente, pahirapan dahil sa proseso pero naibalik na | 24 Oras

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