Contact us on WhatsApp at +91 7003038405
HENX a strategy-driven recruitment agency and consultant can help business owners, MSMEs, the hospitality industry, Fortune 500 companies, and large companies to hire the right talent at the right cost by:
1. Understanding the client's specific needs and requirements
2. Developing a tailored recruitment strategy to attract top talent
3. Utilizing advanced sourcing techniques and tools
4. Conducting thorough candidate assessments and evaluations
5. Ensuring cultural fit and alignment with company values
6. Negotiating competitive salaries and benefits packages
7. Providing guidance on employer branding and talent management
8. Offering flexible recruitment models ( contingency, retained, RPO)
9. Leveraging technology and data analytics for efficient recruitment
10. Ensuring compliance with labor laws and regulations
Benefits:
1. Improved time-to-hire and reduced recruitment costs
2. Enhanced quality of hires and better candidate fit
3. Increased efficiency and productivity
4. Better talent pipeline management
5. Competitive advantage in attracting top talent
6. Improved employee retention and reduced turnover
7. Access to expert recruitment knowledge and guidance
8. Scalable recruitment solutions for business growth
9. Enhanced employer branding and reputation
10. Data-driven recruitment decision making
By partnering with a strategy-driven recruitment agency and consultant, businesses can optimize recruitment processes, attract top talent, and drive growth and success.
Hospitality recruitment consultant. Best hotel and restaurant consultant in India, best hotel and restaurant recruitment agencies in India, chef cook providers, hotel staff providers, hotel and restaurant placement agencies
Hotel preopening service, hotel recruitment, chefs and cooks providers, hotel marketing, hotel audit, hotel consultant, restaurant consultant, and cloud kitchen.Hotel Audit.
Contact me on Whats App +91 7003038405
*Dipak Haldar*
*Renowned Hotel General Manager & Digital Hotelier*
Dipak Haldar is a highly acclaimed hotelier in India, with a proven track record of successfully developing, launching, and managing hotels. His expertise in revenue management, digital marketing, and recruitment has earned him a reputation as a "Digital Hotelier."
*Key Strengths:*
- Successful hotel launches and operations
- Revenue management and yield optimization
- Digital marketing strategies and implementation
- Recruitment and talent development
- Hotel management and leadership
*Achievements:*
- Proven track record of increasing revenue and occupancy
- Expertise in hotel pre-opening and launch strategies
- Skilled in team building and staff development
- Innovative approaches to digital marketing and online presence
HENX a strategy-driven recruitment agency and consultant can help business owners, MSMEs, the hospitality industry, Fortune 500 companies, and large companies to hire the right talent at the right cost by:
1. Understanding the client's specific needs and requirements
2. Developing a tailored recruitment strategy to attract top talent
3. Utilizing advanced sourcing techniques and tools
4. Conducting thorough candidate assessments and evaluations
5. Ensuring cultural fit and alignment with company values
6. Negotiating competitive salaries and benefits packages
7. Providing guidance on employer branding and talent management
8. Offering flexible recruitment models ( contingency, retained, RPO)
9. Leveraging technology and data analytics for efficient recruitment
10. Ensuring compliance with labor laws and regulations
Benefits:
1. Improved time-to-hire and reduced recruitment costs
2. Enhanced quality of hires and better candidate fit
3. Increased efficiency and productivity
4. Better talent pipeline management
5. Competitive advantage in attracting top talent
6. Improved employee retention and reduced turnover
7. Access to expert recruitment knowledge and guidance
8. Scalable recruitment solutions for business growth
9. Enhanced employer branding and reputation
10. Data-driven recruitment decision making
By partnering with a strategy-driven recruitment agency and consultant, businesses can optimize recruitment processes, attract top talent, and drive growth and success.
Hospitality recruitment consultant. Best hotel and restaurant consultant in India, best hotel and restaurant recruitment agencies in India, chef cook providers, hotel staff providers, hotel and restaurant placement agencies
Hotel preopening service, hotel recruitment, chefs and cooks providers, hotel marketing, hotel audit, hotel consultant, restaurant consultant, and cloud kitchen.Hotel Audit.
Contact me on Whats App +91 7003038405
*Dipak Haldar*
*Renowned Hotel General Manager & Digital Hotelier*
Dipak Haldar is a highly acclaimed hotelier in India, with a proven track record of successfully developing, launching, and managing hotels. His expertise in revenue management, digital marketing, and recruitment has earned him a reputation as a "Digital Hotelier."
*Key Strengths:*
- Successful hotel launches and operations
- Revenue management and yield optimization
- Digital marketing strategies and implementation
- Recruitment and talent development
- Hotel management and leadership
*Achievements:*
- Proven track record of increasing revenue and occupancy
- Expertise in hotel pre-opening and launch strategies
- Skilled in team building and staff development
- Innovative approaches to digital marketing and online presence
Category
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TravelTranscript
00:00Top Qualities to look for when hiring a Hotel General Manager
00:07Your comprehensive guide
00:09The success of your hotel depends on having a capable and skilled General Manager who can effectively lead your team and optimise operations.
00:18Here's what to consider when hiring the best Hotel General Manager for your organisation.
00:23Essential Qualities of a Hotel General Manager
00:29When evaluating candidates, ensure they possess these critical qualities.
00:33First, leadership and management skills, the ability to lead diverse teams and drive performance.
00:39Second, strategic thinking and problem solving.
00:42Develop and execute strategies to improve hotel operations and revenue.
00:46Next, excellent communication and interpersonal skills.
00:50Build relationships with staff, guests and stakeholders.
00:53A customer-centric approach is also crucial.
00:56Ensure guest satisfaction remains a top priority.
01:00Operational expertise is fundamental.
01:03Experience in managing front office, housekeeping, food and beverage and other key departments.
01:09Financial management and revenue optimisation.
01:12Capable of managing budgets, increasing revenue and optimising costs.
01:17Adaptability and flexibility.
01:19Able to handle changes and unexpected challenges in the hospitality environment.
01:24Industry knowledge and certifications.
01:26Certifications such as Certified Hotel Administrator or Certified Hospitality Trainer.
01:31Integrity, ethics and professionalism.
01:34High standards of ethics and professionalism in all aspects of work.
01:37Ability to motivate and develop staff.
01:40Foster a positive workplace culture and develop talent.
01:43Lastly, digital marketing and online marketing skills.
01:47Today, a general manager must have knowledge of digital marketing and social media strategies
01:52to promote the hotel and engage with guests online.
01:58Desirable skills for a hotel general manager.
02:01The following skills will set apart the best candidates.
02:04First, revenue management and yield optimisation.
02:08Implement strategies to maximise hotel revenue and occupancy.
02:12Digital marketing and social media expertise.
02:15An essential skill in modern hotel management, using online platforms to enhance brand visibility and engagement.
02:22Data analysis and performance metrics.
02:25Use data to evaluate performance and make informed decisions.
02:29Employee engagement and retention strategies.
02:32Promote staff satisfaction and reduce turnover.
02:35Conflict resolution and negotiation.
02:37Effectively handle disputes with guests and staff.
02:40Time management and organisation.
02:42Efficiently prioritise tasks and manage hotel operations.
02:46Budgeting and cost control.
02:48Monitor and manage the hotel's financial health, quality assurance and improvement.
02:53Ensure high standards across all services and operations.
02:57Sustainability and environmental awareness.
03:00Implement eco-friendly initiatives and reduce the hotel's environmental impact.
03:04Language proficiency, especially for international hotels.
03:08Multilingual candidates are a great asset in international settings.
03:15Personal traits of an ideal hotel general manager.
03:18The following personality traits are crucial for success.
03:22First, a positive attitude and energy.
03:25Enthusiasm that inspires others and creates a welcoming environment.
03:29Passion for hospitality and customer service.
03:32Genuine love for providing outstanding guest experiences.
03:35Emotional intelligence and empathy.
03:38Ability to understand and manage personal and team emotions.
03:42Resilience and stress management.
03:44Stay calm and composed in high-pressure situations.
03:48Creativity and innovation.
03:50Constantly look for new ways to improve operations and guest satisfaction.
03:54Decisiveness and accountability.
03:56Make confident decisions and take responsibility for the outcomes.
04:00Flexibility and willingness to learn.
04:02Adapt to new challenges and stay current with industry trends.
04:06Strong work ethic and integrity.
04:08Committed to hard work and ethical practices.
04:14All right, so let's talk about education and certifications for hotel general managers.
04:20Formal education and certifications can really differentiate candidates in this competitive field.
04:27First up, a degree in hotel management or a related field is typically required.
04:32This provides a solid foundation in the basics of hospitality.
04:36Next, we have the Certified Hotel Administrator or CHA.
04:41This is a respected certification that demonstrates professional competence and dedication to the industry.
04:48Then there's the Certified Hospitality Manager or CHM.
04:53This certification is for those with advanced management skills, aiming to take their career to the next level.
05:00For those overseeing food and beverage operations, the Certified Food and Beverage Executive or CFBE is ideal.
05:08It signifies expertise in managing F&B departments effectively.
05:13Lastly, an MBA or a related postgraduate degree is an added advantage.
05:18It equips candidates with strong business acumen, making them well-rounded leaders in the hospitality sector.
05:24So, there you have it.
05:26These educational paths and certifications can set you apart and pave the way for a successful career as a hotel general manager.
05:37Experience is a key factor when hiring a hotel general manager.
05:42First, candidates should have a minimum of 5 to 10 years of hotel management experience.
05:48They should have proven experience in managing hotel operations.
05:52Secondly, progression from department head to assistant general manager or general manager is essential.
05:58Experience leading different departments is crucial for success as a general manager.
06:03Lastly, the candidate's experience should align with your hotel type and target audience, whether it be luxury, boutique or budget.
06:15During the interview, these questions can help assess the candidate's fit for your organisation.
06:20What's your vision for our hotel's success?
06:23How would you improve guest satisfaction?
06:25Describe your leadership style.
06:27How do you manage conflicts and difficult situations?
06:30What's your approach to revenue management?
06:33How do you stay updated on industry trends?
06:36Can you share an example of successful cost reduction?
06:39And lastly, how do you motivate and develop staff?
06:45Before finalising the hire, conduct thorough reference checks.
06:49Verify previous work experience and performance to ensure the candidate's background aligns with your hotel's needs.
06:57Check professional references by speaking with supervisors and peers to gauge the candidate's capabilities.
07:04Also, review online reviews and ratings to look at any public feedback from previous roles and gain additional insights.
07:15By considering these qualities, skills and characteristics, you'll be better equipped to hire a hotel general manager who can lead your property to success.
07:25For expert advice or recruitment services, reach out to Deepak Haldar, one of India's top hotel general managers.
07:33Contact details are available in the description.