Kim Richards has been shut out by her entire family ... TMZ has learned -- but it's a case of tough love because we're told she's fallen off the wagon and was placed on a psychiatric hold earlier this month, but that hasn't ended the drama.
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00:00A really rough week for Kyle Richards and her whole family because they believe and
00:06there's evidence that Kim Richards is off the wagon in a really bad way.
00:12Law enforcement tells us they were called to a house in the valley that Kyle owns but
00:16she doesn't live there.
00:18Kim had been staying there.
00:20When police got there, Kyle told them that Kim was having sobriety issues and the police
00:26told her basically this is a civil matter that you guys have to figure out.
00:32Kyle wanted to know how do I get her out of the house because the family is at the point
00:37where they're just saying this is tough love.
00:39We have to cut her off.
00:42The whole family is saying we have to cut her off at this point.
00:45What we're told is the family has just tried everything.
00:48The whole family has cut her off and they're doing it not because they're mean, they're
00:52doing it for tough love.
00:53Man Kyle's going through it just family wise.
00:56Family thinks it's like you know she's rich, she's famous, life problems.
01:00Right.