A new twist in the row over “dangerous” overcrowding at Euston has emerged, with London’s transport commissioner saying he is confident the station is “safe”.Andy Lord said that while there was “not a great customer experience” at times at Euston, he had faith in Network Rail’s ability to safeguard the travelling public.
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00:00So I have confidence that the station is safe. We work very closely with Network Rail, who are the landlord and responsible for the operation of the mainline station there.
00:09We work very closely with them, not only because we operate the overground into there, but of course we have the underground station.
00:14So we have well-rehearsed contingency plans for dealing with congestion.
00:18I know the Network Rail team will do whatever they need to, to deal with any issues that have arisen.
00:24And we work really collaboratively with them as we do all the mainline stations, so we won't operate anything that's unsafe.
00:30And I have confidence that Network Rail will sort any issues out if they need to.
00:34It's not a diddly-looking passengers, only they're locked in and locked out to try and control floors, is it?
00:38No, but again, congestion management is all about that. You'll know on the Tube, we have to close stations for congestion management,
00:44whether it's busy Tube stations like Oxford Circus, regularly before the pandemic had to be closed because of capacity issues.
00:52So it's much safer to control the flow of people in and out of the station accordingly.
00:56They're well-rehearsed plans. Clearly it's not a great customer experience, but it's usually for a very short period of time.
01:03So I'm confident those plans will be robust and Network Rail will do a great job of making sure that safety is maintained.