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00:00Previously, on The Apprentice...
00:10I want you to create your own gin.
00:12I can obviously put my hands up and say I've tried a lot of gin.
00:15..Granja took a second shot as project manager.
00:17I have to stop drinking this.
00:19But the task went to her head.
00:21I keep forgetting, I don't want it, I want it to be...
00:25Trishna's bold colouring...
00:27Orange, quite a darkish orange.
00:29..meant they were hammered in their pitches.
00:32The colour of the liquid is somewhat different.
00:35Yeah.
00:36And team relations turned sour.
00:38If you don't think that what's going to happen is effective,
00:40you've got to tell her.
00:41You've got to be able to direct the room. What?
00:43On Courtney's team...
00:44I feel like it's a bit lame.
00:46..creativity dried up.
00:47Choose your concept. Which one?
00:49Trouble was brewing.
00:50What name have you gone for?
00:51Gin. G-I-I-N.
00:53I think you've made the wrong call.
00:55The correct way of pronouncing it is gin.
00:58Erm, where are we on this one?
01:00In the boardroom, Gin hit the spot...
01:03Final five, final five!
01:05..while Colony was confined to history.
01:07The product has got so many faults with it.
01:10For Grania, a sobering experience.
01:12Every time there's an opportunity for you to excel, you have it.
01:16But for Trishna, last orders.
01:18Bad moods, having the hump,
01:20that's not the calibre of person that I could work with.
01:24She became the 12th casualty of the boardroom.
01:27You're fired.
01:28Now five remain to fight for the chance
01:31to become Lord Sugar's business partner.
01:44One week till Lord Sugar makes his final choice.
01:49Hello, good morning.
01:50Good morning.
01:51Lord Sugar would like you to meet him tomorrow morning
01:54at 122 Leadenhall Street,
01:56and please bring your business plans with you.
01:58Cheers, thank you. Bye-bye.
02:01So, tasks are over.
02:03We're going to be doing interviews.
02:05Wow. This is serious, no?
02:07One of us is going to be his business partner.
02:13For the final five...
02:16..a last chance to go over their business plans.
02:20I think Lord Sugar is quite intrigued by me.
02:23Despite losing eight tasks,
02:26kids' clothing retailer Frances Bishop still has her eye on the prize.
02:32What I'm proud most of is that I've stuck to being myself.
02:35And whether people like it or not,
02:37I couldn't really give a monkey's arse because I'm here
02:40and they're probably gone now.
02:42You won.
02:43Grainne McCoy has 15 years' experience in the beauty industry.
02:48I think everybody thought, oh, she's just a make-up artist,
02:51but I'm a make-up artist who wants to think outside the box.
02:54I want the agency, I want the recruitment side, I want the training.
02:57I need to really show them that I will work hard to create it.
03:00It's business time.
03:02Novelty gift designer Courtney Wood set up his own business three years ago.
03:09They're going to go for every fine detail,
03:11but I entered this process because I knew I could win it.
03:14These interviews are just another hurdle,
03:16obviously showing Lord Trigger what I'm made of.
03:20If you'd asked me week one or two if I'd be in the final five, no way.
03:23But I'm here, and that's all that matters.
03:2624-year-old cake manufacturer Alana Spencer...
03:30I think it's really important that the interviewers are able to try the cakes.
03:33..has been running her business since the age of 17.
03:37I've been doing it for a long time,
03:39so there's no doubt in my mind this business will work.
03:43I just hope none of them have got a nut allergy.
03:45Finish one of them off.
03:47£128,000. Oh, that's a lot, isn't it?
03:50Internet fashion entrepreneur Jessica Cunningham
03:53was top salesperson in multiple tasks.
03:57I've just been reading through my business plan
03:59and there's a few grammatical errors.
04:01However, the numbers all seem to add up, so...
04:05I've had businesses in the past.
04:07I am a credible businesswoman.
04:09I'm confident in my ability and I know what I'm talking about.
04:16I think you'd love a deodorant.
04:19Do you think Claude's going to make me a perspire?
04:23Really nice.
04:24Lucky dress!
04:46Nervous?
04:47Never.
04:49I am going to be cool, calm and collected today
04:52and I'm going to nail this.
04:55They want to know every aspect of you.
04:58Every aspect. What makes you tick? What makes you crumble?
05:01It's exciting.
05:06The Leadenhall Building.
05:0818,000 tonnes of steel
05:11in the heart of London's financial district.
05:15The Leadenhall Building.
05:42Good morning.
05:44Well, as you know, I've already invested
05:47over £1 million with previous winners
05:50and I'm about to invest another quarter of a million
05:53with one of you.
05:55Today is all about your business plans
05:58and you're going to present them
06:00to some of my trusted advisors
06:04and trust me when I tell you
06:06that they will probe every inch of your plans
06:09and your CVs
06:11and if there are any holes
06:13I guarantee you they will be asking questions
06:17and you'd better have some answers.
06:20Hand your business plans over to Claude and Karen.
06:28So I look forward to seeing you in the boardroom
06:31where I'll be deciding which two of you
06:33will be going through to the final task.
06:36Off you go.
06:42CLOCK TICKS
06:45I'm genuinely cracking myself now.
06:47It's like a sense of anticipation of what's going to come.
06:54Upstairs, ready to put the candidates through their paces,
06:58four business heavyweights.
07:01After ten weeks tracking their every move,
07:04there's nowhere to hide from Claude Littner.
07:08Frankly, I'm finding it quite hard to find anything good
07:11about your performance.
07:13Got any answer for that?
07:15I think if you break the tasks down...
07:17Yeah, well, I broke the tasks down and you lost 8 out of 10.
07:20Losing 8 out of the 10 tasks was horrific.
07:22It was horrific. It was.
07:24I don't know what you're doing here.
07:26Uncovering the personality behind the plan...
07:30Pleased to meet you. Take a seat.
07:32..managing director of a billion-pound media agency,
07:35Claudine Collins.
07:37Have a look at what you wrote here.
07:39Describe something you would do if you knew you wouldn't get caught.
07:43Fart in a lift full of supermodels.
07:45Why would you...? I mean, I just...
07:47I don't understand why you'd want to do that,
07:50or do you think that's something that Lord Sugar would look at
07:53and think, yeah, this is my potential business partner?
07:56Er...
07:59Distinguishing hot air from cold, hard fat...
08:03You've done research... Yes.
08:05..showing that 90% of beauty hall managers
08:07are unhappy with their temporary staff.
08:09Yes.
08:12How many managers did you actually speak to?
08:15Six.
08:16So what's 90% of six people?
08:1990% of six people?
08:21So there was only one person that was happy with what they're getting.
08:25So is five out of six 90%?
08:30I'm on the spot now.
08:34I don't know.
08:37Finally, assessing their plans with a sharp eye and even sharper tongue,
08:43founder of a global design company, Linda Plant.
08:49How much profit did you make in that company?
08:51It was a massive loss.
08:53Wait, you made a massive loss in that company?
08:56Not a loss, but there was no...
08:58I think when the money was in the bank, it seemed to just dwindle.
09:01So you made a loss, you don't know how much loss.
09:03Loss, it was massive, you had money in the bank, it dwindled away.
09:07Do you know what you're talking about here?
09:09Erm...
09:10No, I don't think I do, actually.
09:12No, that's what I think.
09:18This is Claude's favourite day of the year.
09:20This is like Christmas for Claude. Yeah.
09:22Five young idiots with a business plan that he can completely...
09:25OK, speak for yourself, Courtney.
09:27I have one idiot and four successful people.
09:30Oh, God.
09:31Go on, Alana. Good luck.
09:34Confidence, confidence, confidence, confidence, confidence.
09:37I think Alana will be brilliant.
09:39She's changed so much.
09:41When she first started, she was crying, she had no confidence.
09:45I wish I was one of the interviewers, I'd get another cake.
09:50What's that?
09:51I thought, as my business is in cake manufacturing,
09:54I would let you have them to try.
09:56Right, we'll leave that alone. Can you just sit back a bit?
10:00So, what is the business that you're proposing to Lord Sugar?
10:04It's a wholesale cake manufacturing business,
10:07and they are traybakes.
10:09You've got a small business, Lord Sugar,
10:11he's going to want to see some growth, real growth. Yeah.
10:14I will be the driving force. You're going to be the driving force.
10:17It's going to be interesting if someone chips away at Alana.
10:20Is she going to crumble or is she going to build herself back up?
10:23That's the million-dollar question.
10:25I mean, clearly, you're not exactly a forceful character.
10:29If you're going to be running a large business,
10:31you've got to be strong. Yeah.
10:33And I worry whether you're really tough.
10:35I... The first...
10:41The first two weeks of this process, I wanted to walk.
10:45I really did, but there was no way I was going to be weak,
10:48so I stuck it out, and I think that has shown that I'm tough.
10:51I know that I can do it. It's a business plan that is going to work.
10:55OK.
10:59Right then, Jessica, tell me about the business
11:02that you would like Lord Sugar to invest £250,000 in.
11:06OK, so it's a fashion website, stocking casual wear.
11:10It's going to be driven through social media influencers
11:13such as reality stars, fashion bloggers, people like that.
11:16So, your celebrity contacts, you're handing money over to them... Yeah.
11:20..and they wear one of your dresses... Yeah.
11:22..and they've got three million followers,
11:24then you'll sell lots of dresses. Yeah.
11:27Marketing seems to be one of your strong points. Yeah.
11:30So you started up a fashion retail business with no money,
11:33just a social media account,
11:35and within a year it was turning over £250,000.
11:39Yes, that's right. And you were bought out. That's right, yeah.
11:42OK, how much money did you make? Not a lot. About £4,000.
11:45What went wrong with this business?
11:47The operational side, it wasn't running like clockwork.
11:50I mean, it's still running now, but it's not doing anything now.
11:53Do you realise you're still a director of Famous Frogs?
11:56No, I didn't.
11:57So, if you go to Companies House,
11:59you are actually listed as the only director.
12:03No, I'm not aware of that. That's very amateurish.
12:06You're also the director of another company... Yeah.
12:09..that you own with your sister.
12:11Yes, and a gentleman called Ricky as well.
12:13Who's resigned, according to Companies House.
12:16Oh, has he? Yes.
12:18Let me come on to something that has troubled me enormously.
12:22I can see you've saved a lot of money over the years. Yeah.
12:25Bloody good for you.
12:26My problem is that if you want to grow it,
12:29I don't know why you don't reinvest that money in your business.
12:32It's a choice between investing in my business or a house.
12:37So, you're asking a third party to invest in your business
12:40when you haven't got the confidence to reinvest it yourself.
12:43I feel like I've worked really hard for my whole life.
12:46And so has Lord Sugar, and that's where the £250,000 comes.
12:49Yes, but... I know what he's saying.
12:51It's a commitment, and it's got to be your commitment. Yeah.
13:01Be confident, Courtney.
13:03You can do it.
13:05Bloody hell, this is fast, isn't it?
13:11So, you're the last man standing.
13:13Yeah, quite proud of that, actually.
13:15OK. Going through your application,
13:18when you were asked to describe yourself in one sentence,
13:21you said, I'll give you one word, awesome.
13:24Well, yeah, I think I've been pretty awesome.
13:26I've won the most tasks out of everyone.
13:28Well, let's talk about an area that you're not so awesome in, sales.
13:32You've never been the top seller,
13:34and as a business owner, you should absolutely be able to sell.
13:38So, you pitch yourself to me.
13:41OK. Three years ago, I decided to give up everything,
13:45my job, live with my friends, and create my own brand of gifts.
13:50This business is ready for an investor to put some money in.
13:55I'm trying to get a bit of something out of you, Courtney.
13:58Sure. Because charisma's important in business.
14:01Yeah, but I think sometimes I've maybe found that difficult
14:04to be, yeah, charismatic with my words or be eloquent with it.
14:09That's not very good, going into business with low sugar.
14:12Yeah, but I...
14:21Right.
14:23Grainne, you've kind of bombarded me with about 80 pages worth of stuff.
14:28Briefly, explain what the main concept is.
14:31To open a make-up training and recruitment agency in Northern Ireland.
14:34Also on the premises, there's going to be what I have now,
14:37which is the studio and the store.
14:39I've got to stop you. I've got a problem with this,
14:42because you've been up until now a sole trader, basically.
14:45Yes. It's a bit of a jump, isn't it?
14:47No, I don't think it's a bit of a jump. I think it's the next step.
14:50No, no, no. It's a huge, huge jump.
14:53Do you not think it has to start somewhere, though?
14:55Yes, it does, but you start small and grow.
14:57I thought it was small.
14:59Genuinely, Grainne, it's just too much in one go.
15:02It does put into question the whole proposition.
15:05I've never put a business plan together before, so, you know...
15:07Is this your sole work? This is mine.
15:09Nobody else? Not a sinner, no.
15:11There's some things you need to pass on to somebody else.
15:13I didn't want anyone seeing it.
15:15Why? They're not going to steal the idea.
15:20Oh, God!
15:27I had Claude. How was that?
15:29Interesting.
15:31So, I knew it was never going to be perfect.
15:33You know, I need to grow from this.
15:35I need to learn what they're telling me.
15:37I'm going to take everything on board,
15:39because I still believe in having that agency.
15:41Game on.
15:43Good luck. Good luck.
15:51Hello. I'm Frances. Lovely to meet you.
15:54Please take a seat.
15:56So, Frances, tell me about the business.
16:00I found a gap in the market for past season stock
16:04to be sold in a boutique environment,
16:06and nobody's doing it in children's wear yet.
16:08So, you buy stock that's now out of season,
16:11and then you sell that at rock-bottom prices?
16:13We do, yes.
16:15Much larger chains do children's clothing at discount rates.
16:18So, what makes you different?
16:20Because the second you walk into our store,
16:22it's the customer service element.
16:24In our shops, there's breastfeeding rooms,
16:26there's colouring tables.
16:28The staff, they just... There's a heart in this business.
16:32Your business plan says you've got two stores.
16:34Yes.
16:35Now, I've heard differently.
16:37You've actually had three.
16:39Yes. So, we had one in Nottingham.
16:42It was just unprofitable, and it just kind of cancelled itself out.
16:45And there was another store as well.
16:47And you haven't mentioned that in your business plan either.
16:50No, because that was kind of an experimental store.
16:52This business plan is trying to pretend
16:54that the mistakes that you've made, they don't matter.
16:57Well, they do matter. It just undermines trust.
17:02They know everything.
17:05How many more of these have we got to do today?
17:07Three more.
17:09Can't get any worse.
17:10Can it?
17:14Jessica. Hmm.
17:16You've had quite a lot of businesses, haven't you?
17:19But let's talk about the new business with Lord Sugar.
17:22What are you going to be selling?
17:24Jeans, T-shirts, jumpers, jackets, casual dresses.
17:28Quite a vast product range, isn't it?
17:30How many styles, then, do you plan in that range?
17:33So, we'd have...
17:35Oh, sorry, so we'd have...
17:37We'd have ten...
17:39Oh, sorry, I'm not 100% certain at that point.
17:43You're asking Lord Sugar for £250,000 investment,
17:47but when I've asked you just the simplest question, you don't know.
17:51I don't think that you can produce all those items,
17:55and I do have experience, because my career was in the fashion business.
17:59Oh, really? OK.
18:00But just say you could.
18:02How have you planned the production?
18:04For the production, I'd like to make a small manufacturing process
18:07within the UK.
18:08For a jacket, you have a seamstress who's focusing on the arms
18:11and the final details.
18:12No, you don't.
18:13First of all, who's going to cut your patterns?
18:15How many pattern cutters are you having?
18:17A jacket is an entirely different process to producing a dress,
18:21and a T-shirt is yet another process.
18:23Another process.
18:24And a jean is yet another process.
18:27I think you're dreaming.
18:30Wow.
18:35She ripped me to absolute shreds.
18:38I've lost my dignity up on the 42nd floor.
18:41Oh, my God, that was just horrific.
18:43Is taking cake to this woman a bad idea?
18:45She could have it for afternoon tea or something.
18:47I don't think she's an afternoon tea kind of woman, I'll be honest.
18:50Oh, my God, no.
18:53Good luck.
18:54Good luck.
18:55I wonder where that cake will go down.
19:00Lana, nice to meet you.
19:01Nice to meet you, Lana.
19:03They are samples of my products.
19:05You can take them home or you can try them now.
19:07Well, I think you should unwrap them.
19:11Plain chocolate brownie, super rich, yeah.
19:14Super rich.
19:15Yeah.
19:16They're 19 pence a slice to make.
19:18Rocky Road's 18 pence.
19:20They sell for £3 at food festivals.
19:23It is a very profitable business.
19:25You've certainly got something here that's profitable,
19:27but you have to have realistic expectations.
19:30Currently, you turn over 75,000.
19:33Mm-hm.
19:34But in the new business, projected in the first year,
19:37465,000.
19:39Mm-hm.
19:40It's very, very ambitious.
19:41But I am ambitious and I know that I absolutely know...
19:44Can you tell me one of your competitors
19:46that's making anything like these profits?
19:49There is... I know a lot of brownie producers.
19:51Who? Who?
19:52How much are they making? I don't know.
19:54Are there any competitors making the profits
19:57that you are projecting?
19:59Brown and blonde. How much are they making?
20:01I don't know exactly, but I know... Thank you, that's enough.
20:03That's enough? You don't know?
20:12Hello, Claude.
20:16Well, Courtney, I've been watching you for the last 11 weeks
20:19and, frankly, for most of that time,
20:21I've wanted to kind of smack you over the face to wake you up.
20:25Seriously, I look in your eyes and I think,
20:27where's the energy? Where's the passion?
20:29What makes you think that? What makes you think that?
20:32Your demeanour. Come on!
20:34You're a young man and you've got no vitality about you.
20:37You haven't got that killer drive.
20:39Lord Chalk doesn't want to invest in a deadbeat.
20:41Well, I believe I've done well on the tasks and I believe that...
20:45Well, I've won eight of them, ten tasks.
20:48And I believe that I've been a good part of winning them tasks.
20:52Well, I'm not sure about that.
20:55So, your current business, how many staff do you have?
20:58One. Who is that other one?
21:00That's my partner. Your boyfriend? Yes.
21:03Your boyfriend and your partner?
21:05Boyfriend. Boyfriend and partner in the business?
21:08No, no, absolutely not.
21:09So, your boyfriend is also your employee? Correct.
21:12So, we're clear.
21:13What's his current role in the company?
21:16He does the same as me, essentially.
21:18So, if you fall out with him, can he be replaced?
21:22I mean, that's a very cold thing to have to say.
21:25It's not about emotions, it's about facts.
21:27Those are the things Lord Chalk would want to know.
21:29Cold hard facts, yes, then he could be replaced.
21:39Just tell me a bit about how this business evolved
21:42and where we are now with it.
21:44I've created a product design company
21:46that specialises in making novelty gifts.
21:48Who's the target market, then?
21:50It would be from the age of around 12 years old to, say, 35.
21:54Come on, Courtney. Come on.
21:56You want more room for me? It's like pulling out teeth.
21:59OK. I personally do feel that my company is underperforming.
22:03Why is it underperforming? That's not due to my demeanour.
22:06I can tell you that.
22:07I work my bollocks off, to be honest with you.
22:09I haven't paid myself a proper wage. I've given up everything.
22:12I could have a nice house. I didn't.
22:14I wanted to spend my money on setting up my own business.
22:17Come on, Courtney, yes!
22:18I've worked for everything that I've got,
22:20where I've built the foundations,
22:22and I feel like I'm on the cusp of something good.
22:24Yes! Yes!
22:27Second note.
22:32Isn't this the toughest day ever?
22:34It's got to be out there one of the most difficult days of my life.
22:37This is actually worse than childbirth.
22:39Really? Absolutely.
22:41This is contractions, time 20.
22:44On to the next one.
22:47On to the next one.
22:53So, Gráinne, the numbers in your business plan are flimsy.
22:59The cash flow numbers don't add up.
23:01Yeah. I think I have a lot more outgoings than ingoings,
23:05because I was gone a little bit spendy-happy on that.
23:08You can't be running a business and be spendy-happy.
23:12My really big concern is your business plan lacks focus.
23:15You want to be an agency for beauty counter staff.
23:18You want to be an agency for make-up artists.
23:20You want to run a physical and online store.
23:23But, you know, I want to open something really big
23:26and get a brand for myself in Northern Ireland.
23:28You said in here as managing director
23:30you'll be liaising with clients,
23:32training, managing staff, and doing make-up.
23:37Yeah.
23:38The managing director can't be doing make-overs.
23:40Mm-hm.
23:41Just focus on one thing. Is that what you're saying?
23:44What do you think you should be doing?
23:46I don't know.
23:53How have you been?
23:54I think this is the toughest day, but it's exciting,
23:57and I'm learning a lot from it.
23:59I can tell from two minutes of sitting here,
24:01but throughout this process, you've been really energetic.
24:04But sometimes you've been bordering on anxiety.
24:07You've been bordering on a bit hyper.
24:09Why is that?
24:10I think just because I have high energy levels.
24:13Everything I do, I deliver with passion,
24:15and I think sometimes that can come across a bit too much.
24:19You're very emotional.
24:20You've been very emotional in this process, haven't you?
24:23Do you worry that it affects the way that people view you
24:26in a business setting?
24:27Of course I worry.
24:28I want to be shrewd, and I want to be able to control that,
24:31because in the outside world, I'm not emotional.
24:33I run two businesses, and I've got three children
24:36and I'm 100, and I'd say I'm a very strong person indeed.
24:46Right.
24:47How did you get to this idea that this is what you want to do
24:50as children's wear?
24:51At the start of the business, we started with two...
24:54We's who the we?
24:55So I previously had a business partner.
24:57She did the accountants and the figure side.
24:59Good. Well, I can see you miss her.
25:03She's a very smart girl.
25:04A little fireball of Frances.
25:06Is it really wrong that I'd quite like her to come unstuck?
25:10Let's move on.
25:12Let's just get into the meat of this business plan.
25:15These look like they've been thrown together.
25:17It's appalling.
25:18When I come to the appendix, which is the real interesting thing for me,
25:21who's responsible for these pages?
25:23That's me.
25:24There's supposed to be four pages, but I've got two.
25:26Yeah, there was another page, the milestones and the sales forecast,
25:30that was unfortunately left off.
25:34How could you possibly put this to Lord Sugar?
25:36This is beneath you.
25:38When I did this, this all didn't seem very real.
25:41If I had my time again, I would absolutely...
25:43God, look, you've got one time, this is your one shot.
25:48Claude Deffo hates me.
25:50What?!
25:51That was brutal.
25:53Literally told me anyone.
25:58Good luck!
26:01Show passion, Courtney. You can do this.
26:06So, Courtney, you claim on your CV
26:08that when you worked for a telecoms company,
26:10you were the top salesman in Britain.
26:12That's a typo. It's meant to say county, not country.
26:16OK, that's a really big typo.
26:19Moving on.
26:20You worked for a design company.
26:22They quickly made you head designer, is that correct?
26:26I was the most senior designer.
26:28I've spoken to ex-colleagues.
26:30They say that you were the only designer there.
26:33Have you got a habit of exaggerating?
26:36No, I don't think I do.
26:38OK. It says in your business plan
26:40that you are one of the leading designers
26:43in the novelty gift industry.
26:45What facts is that claim based on?
26:48Yeah, that is a self-proclaimed...
26:51OK, well, look, I've got a sketchbook here.
26:53Sketch me something completely brilliant.
26:55That's a lot of pressure, isn't it?
26:57Well, you are one of the leading novelty gift designers in the UK.
27:01I don't think it's an unfair thing to ask somebody like that.
27:08This would be the Lord Sugar Dispenser.
27:13You could put his head back and out of his mouth,
27:16pop some sugar cubes.
27:17Thank you very much for that.
27:20Yeah, I may have inflated a few things on my CV.
27:23Inflated?
27:24I just said I was head designer at my old company.
27:27I was the only designer, really. I was a placement student.
27:30What? You've got to give yourself a good job title, don't you?
27:33Did you give yourself, like, Employee of the Month?
27:35Every month, yeah.
27:37Frances, tell me, there is no doubting that you're a hard worker,
27:41but you put in your application that you're really disorganised
27:44and that your filing is in your handbag.
27:46That terrifies me.
27:48Yeah. Ask anyone in this process,
27:50they will tell you how organised on the ball I have been
27:53I did write that as a very, very flippant comment,
27:57and if I could take it back, I would.
27:59Do you think Lord Sugar wants someone that writes flippant comments?
28:02Absolutely not.
28:10Hello. Hello there.
28:12Nice to meet you.
28:13How are you feeling? I'm OK.
28:15Hello, Claude.
28:17Just tell me a bit about your background.
28:19This is a quick... Short, sharp aside.
28:22So I'm from Burnley, left school at 16,
28:25I had six Cs, a D, E, F and a U for GCSE level.
28:28Then I started working in a little nightclub selling shots,
28:31and then from that I started working abroad.
28:39You said in your business plan
28:41you're going to train the make-up artists to have all the knowledge
28:44of all the brands. Yes.
28:46So if I go into my make-up bag,
28:48would you tell me the USP of, say, that and that product?
28:53No, this is a test.
28:56So, Courtney, tell me about this product.
29:01This is the Cheers baby bottle.
29:03It's designed to be filled with milk
29:05and kids can go Cheers at their parents' wedding.
29:07It looks like a champagne flute.
29:09Is that appropriate for children?
29:12I'm sure that is a liquid blush, isn't it?
29:15It's not liquid. Oh, it is redder.
29:17So, Alana, you describe the main market for the business
29:20as independent delicatessens. Yes.
29:23So how did you work out that there are 7,000 in the UK?
29:26Based on an average of how many there are in my town
29:29and how many people there are in my town.
29:31Do you think that's a robust and scientific enough way to do it?
29:35That's, you know...
29:37You have no idea how many there are in the UK, do you?
29:42Do you know what the main selling point is of this brand's lipsticks?
29:46Erm...
29:49I then started a clothing brand which was successful on the outside
29:53but the preparation side wasn't great.
29:55Let's move on, because I was going to get to the end.
29:58Oh!
30:01So, Courtney, I see that you live on £8,000 a year, is that correct?
30:05Yeah, I live my life on a shoestring.
30:07I made the decision two years ago
30:09to move back home into my parents' in the spare room
30:12because I want to put everything into the business.
30:15Your catalogue's got 140 products in, 33 are yours.
30:19So the majority of what you're selling is not your own designs.
30:23Moving forward, that's what I'd actually like to phase out
30:26and sell all my own product range.
30:28Well, if you're on your own, you won't have a catalogue with 140 products,
30:32will you? You have a catalogue with 33 products.
30:34The point I'm getting at here, Courtney,
30:36is there isn't really a lot of foundation to your design business.
30:40With that investment, I want to make new products.
30:42I'll then have more than the 33 products.
30:44You have not convinced me that you've designed enough.
30:47I believe 33 products is rather impressive to create in three years.
30:50It's nothing in this market.
30:52This market is huge volumes.
30:54By your own words, you're operating from a bedroom.
31:00Lust and lies. Yes.
31:02All I can see is a huge amount of problems.
31:05You've got all these celebrities, you're paying them, like, £3,000,
31:08£2,000, £1,000, you're paying them a whole load of money... Yeah.
31:11..and no money coming in.
31:12So, yes, we are having to pay out the initial outlay of marketing,
31:15but it's a marketing-led business.
31:17But it's a marketing-led business which is very, very uncertain.
31:20It's all front-end risk.
31:21You haven't got a certainty of actually selling that particular line.
31:25Plus the fact you've got to buy the fabric,
31:27you have a machinist to make it. Yep.
31:29There could be returns, there's admin work, refunds. Yeah.
31:32I can see the money escaping.
31:34You're almost dead before you start the business going.
31:43That's me done for the day.
31:45That's been gruelling.
31:47It's like a verbal beating up.
31:49I thought it would be more like a meeting of minds
31:51and they'd all be like,
31:52oh, yeah, what you've done is really impressive.
31:54Oh, God. I've still got London. Good luck.
32:03Hi. Lovely to meet you. Hi.
32:07All right, let's go into your business a little bit. OK.
32:10You've got four staff. Four in total, including me.
32:13It's good you've got a business that can generate profits,
32:17but there are a couple of areas that worry me.
32:20You're showing £121,000 worth of stock. Yeah.
32:24How have you valued that stock?
32:26So I've worked it back.
32:28I'm not good at figures and I'm sure it shows in that.
32:31Horrific at figures.
32:33You're here for horrific at figures.
32:35What's Lord Sugar going to say to that?
32:37Well, that's why I have, you know, my bank manager is fantastic.
32:40Your bank manager's not going to run your business. No, no.
32:43Let me finish.
32:44I learn from everyone that is talking to me,
32:46from the market traders to the wholesalers,
32:48and I would be a fool not to listen to it, and I do.
32:51Yeah, but what are you learning? Constantly.
32:54I happen to understand that business
32:56and I know how difficult it is.
32:58You tell me you're rubbish at figures,
33:00you know, that's quite serious.
33:02No, I haven't said rubbish at figures.
33:04I've said figures are my weakness.
33:06How much weight there is behind this talk?
33:10Can Lord Sugar invest and feel secure
33:12that he's going to build something?
33:14You have to take it on what I have done,
33:16and I have done an absolute lot.
33:20I'm not sure at all.
33:26I'm strong, I'm invincible.
33:29I am woman.
33:31I am tired.
33:37What a day that's been.
33:38I would never fear having an interview ever again.
33:41I could do with a large brandy.
33:43Let's go.
34:01Yesterday was the most intense thing I've ever experienced.
34:05There's nothing in life that can pay for the interviews.
34:08It would be the worst thing to get this far
34:11and then fall at the final hurdle.
34:16If I didn't agree with something, I'd challenge the interviewers
34:19and I'll do the same today.
34:21I'll never surrender.
34:26Claude said I lack passion and I lack drive.
34:29That worries me.
34:30I'm going to show Lord Sugar my business means everything to me.
34:34I'm not ready to go home yet.
34:36I feel really positive after the meetings yesterday.
34:39I'm going to take all that criticism on board
34:41and show Lord Sugar I can have a business
34:43and it is worth investing into.
34:46I genuinely believe I do deserve this
34:48more than the other candidates.
34:50I'm not here to be in the final five, I'm here to win it.
35:05Well, welcome back to the boardroom.
35:07You've had a look at the five last candidates in this process.
35:11I'd like to suggest one that we should start off with.
35:14Courtney. OK, Courtney.
35:16I asked him to pitch himself to me,
35:18but I didn't find him very engaging.
35:20And when you put that together with sales, it's a bit of a concern.
35:24He was never very good at pitching.
35:26In fact, before he starts a pitch,
35:28he should start off with a warning that it may cause problems.
35:31It's a shame, because people do business with people.
35:34And if he had a bit more personality...
35:36Cos he's clearly bright.
35:38But let's get down to the products, shall we, now?
35:40When I drilled into his current business,
35:43he's actually only invented 33 products in the last three years.
35:48So, actually, he is an inventor, but it's a small business.
35:52But I'm looking for something that's going to be big.
35:55Could this be a big business?
35:57The novelty of this is,
35:59could this be a big business?
36:01The novelty gift sector's all about catching a wave.
36:04If you back him, then what you're doing is you're backing his instinct
36:07to be able to anticipate what a big-hit product will be
36:10before it's a big hit.
36:12When you look at his business plan, when you look at what he's achieved,
36:15I certainly wouldn't write him off. Jessica.
36:17Her business idea, I understand, is all to do with online fashion.
36:20That's right. So they'll pay minor television celebrities
36:24to wear the outfits and promote them on social media
36:27in order to drive sales for those dresses.
36:29I had a quick look at her business plan,
36:31and it looked to me that one of her biggest costs
36:34was what she was going to be shelling out to these celebrities.
36:37It's high risk, because if they do wear it, it may or may not catch on,
36:40and if it does catch on, can she capture the market?
36:42And I think you could easily lose your money very, very quickly.
36:45As she did with her first business,
36:47on a positive, reality TV stars on social media
36:51have a huge following of people, of young people,
36:54that want to emulate them, want to look like them.
36:56She is incredibly engaging, incredibly warm.
37:00I think she could persuade celebrities to actually wear her dresses.
37:05Her new business is called Lust and Lies.
37:07Called what, sorry? Lust and Lies.
37:10That's what she wants me to invest in a company called Lust and Lies.
37:14Less H&M and more S&M, it sounds like.
37:17Moving on to Gronja, her idea is to do two things.
37:24Train make-up artists and also become an agency also. Is that right?
37:28There are three things.
37:29She actually wants to have a shop where she can also sell to make-up artists.
37:33Actually, there are four things,
37:35because she also wants to run this as a recruitment agency
37:39for big department stores in Northern Ireland.
37:41But I think by the time I had finished speaking to Gronja,
37:44I think she appreciated that, actually,
37:46she really had bitten off more than she could chew.
37:48Yes, she may have to concentrate on one particular thing.
37:52But also, one of the things she says in her business plan
37:55is that our staff are going to know everything about different brands.
37:59And I actually said to her,
38:00I'm going to take a couple of products out of my make-up bag,
38:03because you're going to be training them.
38:05You tell me what the USP is, and she couldn't.
38:07No, so she's maybe shooting too high there.
38:10It's a shame, because actually she's been a really strong candidate.
38:14She's very logical, she makes decisions well, she's a good team player.
38:18And her make-up was fantastic, so she's obviously good at what she does.
38:21Now, Frances, she has a business,
38:24which is a discount children's clothes retailer.
38:27So what will she do with Alan's £250,000?
38:30Her plan is to expand out.
38:33She has two physical stores at the moment.
38:35I found out that there were previously two full-time stores,
38:39which have since dissolved.
38:41Oh, that's news.
38:42She talked about her staff, their loyalty to her.
38:45How many staff has she got? Four.
38:47Oh, right.
38:48She's buying ends of lines, bankrupt stocks,
38:51and she's making a nice profit.
38:53But how scalable is that business going to be?
38:56She did have a partner who did all the accounts,
38:59all the kind of boring stuff,
39:01and now it's all come onto Frances' shoulders.
39:03Yes, her filing system and her office has all run out of her handbag.
39:07We've watched her over the past 11 weeks.
39:09She's been very focused, very, very determined.
39:11So for me, to read her business plan, it was extremely disappointing.
39:15I think Frances has been a great candidate,
39:17but I think she surprised herself in how far she's gone in this process.
39:22So I think if she could do her business plan now,
39:25it would be so much better.
39:27Yeah. OK, shall we talk about Alana now?
39:30Her business is cakes, right? Her business is making cakes.
39:33What I'm trying to understand is,
39:34how does it get from knocking up a few cakes in your kitchen
39:38and flogging them to the local deli to something,
39:41where you can start targeting someone in Glasgow, for example?
39:45Exactly.
39:46So Alana's plan was to scale her business in delicatessens around the UK.
39:51Now, the only problem with that is
39:53there's no data on how many independent delicatessens exist in the UK.
39:57So how can you estimate your revenues
39:59when you don't know how many customers you might have?
40:01And what would they buy them for anyway?
40:03Unless she gets a real great brand of cakes, if you like,
40:06how are they going to know about it to buy it?
40:08And then she's got to get them to them.
40:10You're going to need distribution.
40:11We've got things like sell-by dates coming into play now, right?
40:14This is stuff that has to be made, delivered and eaten.
40:17It's small now, but it's got huge profit margins
40:22and the product is delicious.
40:24She has made money over the past few years.
40:26I said to her, well, why haven't you reinvested that in your business?
40:29After all, if you haven't got the confidence,
40:31why would Lord Sugar have the confidence?
40:33Well, that has been very, very useful, as ever.
40:36Thank you very much for your assistance.
40:45PHONE RINGS
40:52Yes, Lord Sugar?
40:53Could you send the five of them in, please?
40:57Lord Sugar will see you now.
41:12Good morning.
41:13Good morning, Lord Sugar.
41:14I want to make clear that there is nothing wrong
41:17with businesses that employ one or two people.
41:20It is the backbone of the British economy,
41:23but I'm only interested in how the business that I'm going to invest in
41:27ends up being a big business.
41:29And I'm going to decide today
41:31which two of you will be going through to the final.
41:34So, Jessica, online women's fashion.
41:39Your name for this business is Lust and Liars.
41:43It sounds like a Jilly Cooper novel to me.
41:45But anyway, one of your biggest costs, £10,000 per month,
41:49which you want to spend with the so-called celebrities,
41:52whoever they are.
41:53Don't you think it's a bit of a risk?
41:55I don't, because it's a business model that works.
41:57I've used it in my previous business.
41:59But that business didn't work?
42:00It did. The sales were there, but the returns were quite high
42:03and the returns were chipping away at the money in the bank.
42:06OK, so what's different now, then?
42:08The way I was thinking to reduce returns
42:10are by having videos of how the item flows.
42:13You can have measurements of how an item the consumer's got at home...
42:17Well, hold on, hold on.
42:19It doesn't instil confidence in me.
42:21OK. I mean, I'm open to adapting.
42:23If there's something that could be better, I'm completely open to doing that.
42:26However, I know by using celebrity endorsements and social influences
42:29that we can and will sell them items.
42:33Grainne, I'm a little confused about your idea,
42:36because talking to my advisers,
42:39one can interpret it as about five different things.
42:42I was throwing a lot of eggs into one basket.
42:44So I should have honed in more on the make-up, the application,
42:47the training, the academy, and that side of it.
42:50The make-up? What do you mean by the make-up?
42:52I'm also creating a brand as myself, as an ambassador for...
42:55A brand of what? Make-up. Of make-up?
42:57Yeah, this is what it... What, your own brand of make-up?
43:00So you're going to compete with the likes of MAC, for example?
43:03Well, I think, you know, everyone has to start somewhere,
43:06and I am very experienced in the make-up industry and the teaching.
43:09Teaching people? Yeah, teaching.
43:11People are going to pay you to train them?
43:13Yes, pay them to train with me.
43:15It'll be a worldwide certified certificate for make-up artists.
43:18How much are you going to charge them?
43:20Well, that certificate will be costing 7,000 per course.
43:22And you're qualified to teach that course, are you?
43:24I am half qualified. I'm in the middle of doing it.
43:26Half qualified? Yeah, I'm nearly finished.
43:28You're not even qualified yet? No.
43:30Not certified yet.
43:33Sounds like I might need certifying to actually invest in this then.
43:37Lord Sugar, I want to open an academy, create a make-up brand.
43:40I want to have both. I'm not just playing it safe.
43:42I want to start a brand and get it out there.
43:44OK, well, look, look, look.
43:46Grainne...
43:49You know, I'm going to be bluntly honest with you.
43:52I just can't see this.
43:55That's OK.
43:56It's been nice to be associated with you,
43:58but it is with regret that you're fired.
44:00Thank you so much. I really appreciate everything.
44:02Girls, good luck, OK? Best of luck.
44:04All the best. Love you.
44:19Alana, you want me to invest in your cake business,
44:22want me to provide the hundreds of thousands.
44:25Cupcakes was a great fad, wasn't it, three, four years ago?
44:28Yeah.
44:29And people made a bit of money flogging them to friends.
44:31Then they go to the local deli and they sell a few to them also,
44:34and then they kind of hit a brick wall.
44:36My business is so far away from the cupcake.
44:39OK, who do you see a target customer?
44:41Food service industry, so anywhere that sells coffee.
44:45And then I see it going nationwide.
44:47Really? How do you get to them all?
44:49I mean, his products, for example, you look at a picture of it...
44:52It would be sample-based.
44:54So they have to taste it?
44:55They would absolutely have to taste it.
44:57So you find some bloke in Gloucester, for example,
44:59that's running a coffee shop,
45:01and you've spent a couple of hours driving to him
45:03and they may or may not give you an order.
45:05But the main source of my current business
45:08is food festivals, country shows,
45:10and I will also still be going to the events, so...
45:13We can't be everywhere, can you?
45:15Yes, but whilst there's staff on my stand,
45:17I can be going and building relationships...
45:19Business calls. Exactly, yeah.
45:21Claude tells me that you've accumulated
45:23quite a lot of money from this already.
45:25I've been saving towards a house since the age of 16.
45:27When I started my business, as I was making money,
45:29I ploughed it back in to get it bigger and bigger and bigger.
45:32So why haven't you reinvested it?
45:34I have been reinvesting a small amount.
45:37You need to be a bit more ambitious, really.
45:39For example, you're talking to me about more staff and all that stuff.
45:42It doesn't seem like you want to put your own money into that.
45:45No, I do invest in my own business,
45:47but the reason I'm here is because I want more than just the money.
45:50I want Lord Sugar and Lord Sugar's advisors and his team on board.
45:54Now, Courtney, you've got this gift design thing.
45:58What worries me about your business is that you just go online
46:01and you type in novelties
46:03and 20,000 things come up there straight away.
46:06So why are your products special?
46:09I personally feel with my industry,
46:11it's not really up to date with the current trends
46:13and that's something that I bring.
46:15I look at future trends, I look at current trends
46:17and I try and create products and gifts for people.
46:19What item of yours could be knocked off?
46:21If it becomes popular, just by changing the dimension, the shape,
46:24another company could be knocking it off just like that.
46:27It's all about getting it out there cheaply and quickly
46:29so I can get a product from idea to market in under three months.
46:32That's true. It's speed.
46:34And then as soon as you're being copied, you're out on the next thing.
46:37I want the £250,000 to increase my sales distribution network in the UK
46:42to supermarkets, high street retailers.
46:45That's the key of what I want to get my products into.
46:47I know my kind of product.
46:49Knowing the retail market, as I do,
46:51I'm trying to see why they would buy this type of stuff from you.
46:55And that's why I want you on board,
46:57because I believe having your name associated with my business
47:00will help me have success.
47:02Let me tell you that I've heard that story before
47:04from a couple of previous winners who said,
47:06right, now you're behind me.
47:08When I pick up the phone to Mr Supermarket and say,
47:11I'm Lord Sugar's partner, you know what it comes to?
47:13Jack shit. Nothing. Don't mean anything.
47:16The product's got to stand on its own two feet.
47:19Now, Frances, you've got these two shops.
47:22Yeah. One of my advisors, Linda,
47:24she says one of the weaknesses of your business is the scalability of it.
47:29Because it relies upon end of lines,
47:32when you've bought a range of kiddies' shoes
47:34and they sell like hotcakes, what do you do?
47:36You know, you can't get any more,
47:38so you've got to go and try and find something else.
47:40You don't know what's coming next, really.
47:42We do not know what's coming, but the stock is there, available.
47:45I've been in this industry now for two years and I know it inside out.
47:48I've made good contacts.
47:50In terms of scalability, it is a case of
47:52we've only scratched the surface with the brands we're speaking to.
47:55But I'm talking about scaling up, you know, shop number four, shop number five.
48:00You've got to think about inventory, the staff that you employ,
48:03and you've got to start putting in systems, right? Yeah.
48:06Yeah, but you're not very good on systems, from what I can understand.
48:09All your invoices and bills and everything
48:11go into your handbag at the moment.
48:13That was a very, very naive comment I made.
48:16Well, do they or don't they?
48:18Six months ago, yes, but coming to this process, I'm...
48:21Can you do it, though? That's the point.
48:23I genuinely, genuinely believe I can,
48:26and I think that it is genuinely a very strong business investment.
48:35Jessica, you have been in business before.
48:39That didn't work out too well. No, it didn't.
48:41I do believe that you have got the personality and you're good at sales
48:45and I get the marketing side of it.
48:47Nevertheless, what you want to do is exactly the same thing again.
48:50Yeah, that's correct.
48:52I have concerns, Courtney, about your business, I really do.
48:57You're in the unfortunate position of your business
49:00being the closest thing that I've been doing all of my life,
49:03manufacturing stuff, and I know of the sensitive things that can go wrong.
49:08Francis, my concern with you is your lack of understanding of the finances
49:13and it may have been a throwaway line about this handbag
49:16which had all the paperwork in it,
49:18but many a true word spoken in jest sometimes.
49:25Yes, this is very difficult at this stage.
49:29But, Jessica...
49:31Lord Sugar, I know that would turn a profit a lot quicker
49:34than any of the four businesses here, a large profit.
49:36Well, she's making good profits at the moment.
49:38But our margins would be unbelievable as well.
49:40The business model is a tried and tested business model and it works.
49:45I think you've got great sales ability, but it's a very, very risky idea.
49:51Jessica, it is with regret that you're fired.
49:54Thank you so much. It's been absolutely incredible.
50:07Look, I've got three good businesses that have been explained to me
50:11and I've got two good people here also
50:13that have been around in this past 11 weeks.
50:16If you don't mind, I'm going to ask you to step outside
50:19for a few moments while I talk to them and I'll call you back in.
50:26Now, we've got young Courtney.
50:28I find him still a bit lacklustre.
50:30He needs a firework some time.
50:34I have to say, I've seen him in pictures, Alan,
50:36and trust me, there's little or no charisma.
50:38We know what his weaknesses are,
50:40but look what he's achieved over a limited period of time.
50:43You've got to actually admire the guy.
50:45Right, now, Frances, she can talk up for herself
50:48and she's employing three other people.
50:50I think it would just be her organisational skills,
50:52that's what I would query.
50:54I can't ignore about her business in her handbag.
50:57It's a sort of sole trader mentality, that, isn't it?
51:00Alana's come out of her shell.
51:02She's been very quiet throughout the process,
51:04but it's not for lack of knowing her business.
51:06The problem is whether she can find some more trade customers
51:10to take volume off of her.
51:12Let's get them back in.
51:14PHONE RINGS
51:16Yes, Lord Sugar.
51:17OK, can you send the three of them in, please?
51:19Yes, Lord Sugar.
51:21Lord Sugar, we'll see you now.
51:24You've done very well, you three, and you're good people.
51:28The business is one thing,
51:30but the nature of the people is another thing.
51:32And so, Alana, for example, you've lacked a bit of confidence.
51:35I can guarantee you 100% I do not have a lack of confidence now.
51:40No, I mean, I have seen an improvement.
51:43My concern is whether you've got that confidence
51:46that you're going to be able to do well in the future.
51:49I mean, I have seen an improvement.
51:51My concern is whether you've got that confidence to go forward.
51:54Ambition is another thing.
51:56I've got so much ambition.
51:58When I was in school, I was doing my business
52:00because this is what I have ambition in.
52:02Courtney, you always look like you have a lack of energy,
52:05and I wonder whether you are going to be able to talk to retailers,
52:09to break through to that next level.
52:11I think I've suffered with maybe some nerves,
52:13and I believe I can work on that.
52:15All I say is that I want this so badly,
52:19and I've given absolutely everything for this.
52:22Like, Alana, I had a savings, I could have gone and got a flat,
52:25but I didn't want that.
52:26I wanted to put all my money into my business
52:28and risk everything I've got to build up this company and be a success.
52:31I mean, my business plan is absolutely superior.
52:33I think the fact that I'm turning over just £75,000
52:37with a £39,000 profit shows how good my business is.
52:41You've done very well, but you've never employed anybody, have you?
52:44I'm currently employing one employee.
52:46You've got one employee.
52:47To scale this business up, you've got to employ staff,
52:50you've got to build your kitchens,
52:51you've got to get around the country and all that.
52:53You've never done it before, have you?
52:55I have never done... I've not organised a large team, no.
52:59I genuinely feel that I am confident leading my staff and managing teams,
53:04and I genuinely think it is difficult to come up with a business model
53:09that makes good profits and good margins.
53:11That is what I have shown I can do.
53:13As nice as they are at the moment, two shops is not really of any interest to me.
53:18But I feel that it does have the scalability, it does have the potential.
53:21I believe that I'm the only person sitting here
53:23that actually has the platform to build a big business.
53:26You are a one-man band, right?
53:28She employs four people, including herself.
53:30But with Frances's business plan,
53:32she wants to set up five more shops in the north of England.
53:35Alana wants to sell cakes nationwide,
53:37but I think that's going to be very difficult for her to do.
53:39I believe that my business...
53:40Why should big stores buy your merchandise when they can go and buy themselves?
53:44Because my product's unique. If I get them in the right shops,
53:46I think we will have big success together.
53:48If you get them in the right shops?
53:49I've got them in multiple high street shops already.
53:51OK, look, I have to consider who's going to be in my final.
53:59Frances, I think that your business is a bit risky, as far as I'm concerned.
54:06Alana, I like the margins of your product.
54:10I like the improvement I've seen in the person that I met 11 weeks ago.
54:18But I've got to say, to scale this business up,
54:21you've got to employ staff, build your kitchens.
54:23How many cakes have you got to sell just to cover them alone?
54:27You know...
54:29Courtney, you may be at a disadvantage.
54:33Your business, I can understand every detail, every nut and bolt.
54:42Alana, I'll be seeing you in a couple of days' time.
54:48You are going to be in the final.
54:50Oh, my gosh. OK, thank you.
54:52Oh, my gosh. OK, thank you.
54:56Well done.
55:05Frances and Courtney, it's a tough one.
55:09Yeah.
55:14Frances, this idea, it's not scalable.
55:20I want a big business.
55:22So I wish you the best of luck, but I'm not going to be investing in you.
55:27So, Frances, you're fired.
55:30Thank you. Good luck, guys. All the best.
55:36My name is Tim.
55:39Congratulations, you two.
55:41You've battled your way through 11 weeks of gruelling tasks.
55:46You're now going to go into the final.
55:48If you think what you've done so far is tough,
55:50the final is going to be even tougher still.
55:52But in the meantime, take a little rest,
55:54and I'll see you in a couple of days' time.
55:56Thank you so much.
56:08I'm a more charismatic person than Courtney.
56:11I genuinely, genuinely thought that I could be in that final,
56:15but I'm not. I'm sat here instead.
56:17But I've got such a bright, brilliant future.
56:24You did it. Well done, Lana.
56:26Oh, God, that was right in my ear. Sorry.
56:29It's all smiles now,
56:30but you're the one person standing in my way of £250,000.
56:34Yeah, this investment is mine.
56:36My heels are firmly in the ground, Courtney.
56:39Maybe you could use that money you've saved up for my house.
56:43Just saying.
56:47Now, only two remain.
56:51The search for Lord Sugar's next business partner
56:55is nearly over.