24 Oras is GMA Network’s flagship newscast, anchored by Mel Tiangco, Vicky Morales and Emil Sumangil. It airs on GMA-7 Mondays to Fridays at 6:30 PM (PHL Time) and on weekends at 5:30 PM. For more videos from 24 Oras, visit http://www.gmanews.tv/24oras.
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Breaking news and stories from the Philippines and abroad:
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TikTok: https://www.tiktok.com/@gmanews
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NewsTranscript
00:00In the span of two to five days, almost three months, a family waited to be able to use the metro again after the electricity was cut off.
00:13Your beloved Action Man put an end to the delayed service.
00:17We were about to go in. We woke up in the morning and we were thinking if there will be electricity.
00:27How hard is it to lose electricity these days?
00:31We can't afford to use an electric fan. It's very hard for us because I have a sick mother and I have a nephew who has PWD.
00:41That's what happened to the Castro family, who lost electricity for almost three months.
00:46They claim that the three to five days they were supposed to use the metro were cut off.
00:53Last July 22, we were caught by the counter. The reason is that we got a repayment.
01:00We settled everything and we paid for it.
01:03Then they told us to wait two to five days, five days is maximum, for the metro to return.
01:09After five days, I kept updating them until it reached one month.
01:14They told us to just wait.
01:18Your beloved Action Man fell asleep in Miralco.
01:23They explained that the return of the service to the customer was delayed because
01:28it accompanied the inspection of Miralco in their facility.
01:32This includes the elevated metering center where the metro of the Castro family is located.
01:37This is important to ensure that the facilities are in good condition for the safety of the public.
01:44For now, Miralco was able to inform the customer and their electricity was restored.
01:51It's a huge help. If not because of you, we still don't have electricity until now.
02:02Mission accomplished Kapuso. For your updates, send it to Kapuso Action Man Facebook page
02:08because for any complaints, abuse or mistrust, Jack may take action on your Kapuso Action Man.
02:17Complaints were made because of theft and disgrace for the residents of a part of the road in Silangkabite.
02:22Their complaint to your Kapuso Action Man is that even if it's not raining,
02:26the water and debris will not be lost on the road.
02:31It's not raining but there's water and debris on a part of the road in Sitio Gitna Road in Barangay Maguyam, Silangkabite
02:46because of a theft in Paliyadong Manhole that the residents complained about.
02:51Before, there's no water. This year, there's water overflow.
02:59The road is broken.
03:01There's no water. I'm the only one who takes care of the road.
03:06There was an accident with a child. He slipped. I don't want to reach the point of having another accident.
03:15Their request to your Kapuso Action Man is...
03:18We don't want to lose it. We want to open it. Maybe it's in the box or it's broken.
03:22We went to the local government of Silangkabite and they immediately conducted an inspection of the area.
03:27Various offices in the municipality and Silang Water District and Prime Water were happy.
03:33The joint inspection team confirmed that the Manhole that the residents complained about
03:37has been added to the overflow of water in the water pipes of their homes and the baradong sewerage system.
03:43According to the Municipal Planning and Development Office,
03:45the loss of drainage in that part of Sitio Gitna Road may have caused a problem.
03:51As an action, Prime Water adjusted the drainage in some water pipes.
03:56Declogging was also done in the Manhole of the barangay to remove the water.
04:00The member and MPDC recommended the regular opening of the Manhole to avoid water overflow.
04:08Other drainage in the water lines will be adjusted, regular declogging will be done,
04:13and drainage will be planned.
04:15As of now, the water overflow in the area has been removed.
04:21Mission accomplished kapuso.
04:24For your updates, just send it to the Kapuso Action Man Facebook page.
04:28For any complaints, abuses or suspicions, you are more than welcome to contact your Kapuso Action Man.