Clearing operations, pinaigting para mapaluwag ang mga kalsada ngayong holiday rush | Saksi - video Dailymotion

GMA Integrated News

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Transcript

00:00It's hard to book, it's expensive to get a massage, even the smell of a helmet in motorcycle taxis.

00:08This is one of the complaints of the Transportation Network Vehicle Service or TNVS

00:14in the hearing of the Senate earlier.

00:16TNVS companies and the group of drivers also defended

00:20saying that if there is no surge rate, they are lucky.

00:24Witness, Mav Gonzalez.

00:26Sir, I'm calling you, sir.

00:31In the middle of the sidewalk clearing operations today of the MMDA in Paranaque,

00:35this vehicle was about to be hit by a driver who ran away.

00:41This is the truth, did you see it or not?

00:43I didn't see him.

00:44You didn't see him running away?

00:46I didn't see him, sir.

00:47He's running away.

00:48He's running away.

00:49There's an enforcer, you should have asked first.

00:51You should have stopped him, you shouldn't have hit him.

00:55It's just like that, I was afraid to hit him.

00:58You were afraid?

01:00Weren't you afraid to hit the enforcer?

01:03You were more afraid to hit him?

01:06Can you park there?

01:07I know it's prohibited.

01:08You know it's prohibited to park there.

01:11MMDA has now tightened the clearing operations

01:14so that the roads can be cleared this holiday rush.

01:18For the passengers,

01:19they can already feel the daily chaos of heavy traffic and the difficulty in driving.

01:26That's why it takes 3 hours sometimes because it's hard to drive.

01:31What time do you go home?

01:3210.

01:3310?

01:34At night?

01:35At night.

01:36What time do you wake up?

01:377.

01:38Do you sleep?

01:39Yes.

01:41For a more comfortable and faster trip,

01:43some passengers are choosing the TNVS or Transportation Network Vehicle Service.

01:49But aside from the high cost of transportation,

01:51it's also hard to book.

01:53That's what the Senate heard earlier.

01:56If it's rush hour and it's raining,

01:59why is it so hard to book a Grab?

02:03We lack in the supply of drivers on road,

02:06especially when it comes to rush hour.

02:10Many don't travel

02:13and others let the traffic pass.

02:15That's why they need to be incentivized.

02:18Drivers also complain about the frequent cancellations.

02:21When a customer cancels three times,

02:25what is their sanction to the driver?

02:29Do they have a similar consequence just in case they cancel?

02:34When a customer graduates,

02:36sometimes there's a suspension from the platform,

02:38a ban on the platform,

02:40or usually,

02:42especially when there's a habit of the driver for collective measures,

02:48we make sure that the driver is called to the office.

02:51They also often turn off the app during rush hour and motorcycle taxis.

02:56It won't register in the app system of Angkasa and Joyride.

03:01What are the mechanisms to protect men like us?

03:10Angkasa has a fraud detection system

03:12to target riders who turn off the app.

03:15We check if we have been banned based on that.

03:20Even the smelly helmets of some motorcycle taxis were not allowed to pass.

03:25Sometimes it's cleaned because it's smelly,

03:29but that's not true.

03:31That needs to be addressed.

03:33According to Angkasa,

03:34they have built charcoal sanitation for helmets

03:37and they also have helmet cleaners that are used in various stations

03:41to avoid such complaints from passengers.

03:45Sometimes customers don't wear helmets because it's hot.

03:48That's their reason.

03:49But most of the time, a shower cap is required.

03:52It's also common to hear that it's hard to book a discounted passenger

03:56like a PWD, senior citizen, or student.

04:00Other drivers complain that some are abusing the discount.

04:05According to LTFRB,

04:06they have a memorandum of agreement with TNCs like Grab

04:10that they should be the one to pay the discounts.

04:23As explained by Grab,

04:25they just follow the Memo Circular 2018-004

04:29that states that the driver should be the one to pay the discounts.

04:32According to the Senators,

04:33the TNC should be the one to pay the discounts.

04:36The Grab promised to keep the agreement with LTFRB.

04:39According to Grab,

04:40in the surge of passengers,

04:4280% of the passengers go to the drivers

04:45when there's traffic, rain, and Christmas.

04:48They also give additional incentives to the drivers

04:51for the price surge.

04:53That's why the drivers are adamant on how to get rid of it.

04:56We're asking for it because

04:59it's really hard to travel now because of the traffic

05:03and the expensive gasoline.

05:06What we're asking for is not to reduce the surge

05:09because it's also important for us

05:12so that our income is worth it for our families.

05:17For GMA Integrated News,

05:19I'm Mav Gonzalez, your witness.

Clearing operations, pinaigting para mapaluwag ang mga kalsada ngayong holiday rush | Saksi

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