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Paano kaya maibabalik ang motivation sa trabaho ng Gen Z at millennials? Base sa Deloitte’s 2023 Gen Z and millennial survey, 81% ng Filipino Gen Z’s at 66% ng millennials are experiencing burnout!


‘Yan ang pag-uusapan ng ating safe space na si Doc Anna, kasama ang clinical psychologist na si Dr. Chantal Tabo-Corpus sa episode na ito ng #ShareKoLang.

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00:00Hello mga kapuso, ako si Dr. Anna Tuazon, ang inyong kakwentuhan na psychologist sa
00:11share ko lang.
00:12Wala na ba kayong gana sa trabaho?
00:15Yung tipong kahit anong effort ang gawin mo, pagod ka pa rin, not just physically, but
00:21also mentally.
00:22Nako, baka burnout na yan.
00:25Base sa isang study, 70% ng Filipino Gen Zs and 63% ng millennials are experiencing burnout
00:34sa trabaho.
00:35So paano natin may babalik ang motivation for work?
00:39Yan ang pag-uusapan natin kasama ang clinical psychologist na si Dr. Chantal Tabo-Corpuz.
00:46Hello Dr. Chantal, welcome to share ko lang.
00:50Hi Dr. Anna, thanks for welcoming me to be here.
00:55Nice to be here.
00:56I think marami na talagang gumagamit ng salitang burnout.
00:59Pwede rin natin tawagin toxic, diba yung gano'n?
01:04Pero iba yung pagod, iba yung burnout.
01:08So anong kaibahan ng burnout sa pagod lang ako or stress?
01:13So pag sinabi kasi nating burnout, it's a state of mental, physical, and emotional
01:19exhaustion.
01:20So kailangan or oftentimes these three factors are present for you to say na it's burnout.
01:26And usually kapag burnt out ka, it's been there for quite some time versus pagod na,
01:34napagod ka but after one day of sleep, you're okay na the next day.
01:39Parang problem solved, di ka na emotional, di ka na mentally tired.
01:43Pero pag sinabi nating burnout, it takes a while for you to get there.
01:48It takes a while also to get out of there.
01:50So yun pag burnout.
01:52So pag dating talaga sa burnout, it's all about prevention sana.
01:56Kasi sabi mo nga, iwasan na natin na mag-ipon ng napakaraming stress and pagod.
02:03Parang mas madali din tayo mag-bounce back or recover.
02:07So ano'y mga pangunahing sanhit ng burnout?
02:10What are the causes?
02:11Lalo na sa workplace.
02:12For workplace burnout, according to the author and journalist Jennifer Moss,
02:18there are six causes or yung sanhit ng burnout sa trabaho.
02:22The first is workload.
02:24So you have so much to do, so little time or a very big task
02:29pero the deadline is in three days na hindi mo talaga kaya.
02:34Even if you are the best organizer or you have the time management skills, hirap.
02:39Perceived lack of control.
02:41Sometimes, oftentimes at work we need independence, we need autonomy.
02:48So if you have, let's say, supervisors or colleagues who tend to micromanage,
02:53tell you what to do, how to do it, and you can't do your own style,
02:58hindi mo magawa yung gusto mo, another factor for burnout yan.
03:03It makes you feel wala kang freedom, wala kang contribution,
03:06or wala kang ambag sa trabaho.
03:10Another factor is lack of reward or recognition.
03:14So people who work hard, put all the effort, and then not appreciated.
03:20Naturally, it would make you feel not so motivated to work,
03:25or some people would get angry, sad, resentful, magtatampo,
03:30kasi nga naman, you worked hard, you didn't get that reward that you deserve.
03:37Another factor is poor relations.
03:39And for Filipinos, diba, that's very important.
03:42We are very sociables, social beings rather.
03:46So it's important for us to have good relationship with colleagues,
03:50supervisors, even our clients, our stakeholders.
03:53So if you go to work tapos we feel that we don't belong,
03:56or we feel isolated, discriminated, outcast,
04:00that definitely a factor for burnout.
04:04The fifth one is lack of fairness.
04:06So when you see favoritism, bias, sometimes discrimination,
04:12or sayonara pupunta yung trabaho pero yung colleague mo, wala.
04:17That's not so fair.
04:19Also affects, of course, emotional and mental stress.
04:24And lastly, you don't have matching values with the workplace.
04:30So the work cultures go against your personal values,
04:34or basically may pinaniwalaan ka na either hindi mo nakikita sa workplace,
04:41or outright magkaiba ng paniniwala sa'yo.
04:45So usually these things, pag nagpatong-patong, you slowly feel the burnout.
04:51So hindi lang sa workload, John, and at the same time,
04:55I can also imagine, parang feeling ko marami makaka-relate,
04:59parang feeling ko may mga nagche-check doon sa checklist mo, Doc.
05:03Pag sabi ko, hala, ako rin yun.
05:05Hala, ako rin yun.
05:06Ay, nakulega din ang boss ko.
05:07Ako rin yan.
05:10Marami talaga nakaka-relate dyan, especially young people.
05:13Diba kanina nasabi ko nga?
05:15Bakit ang taas-taas? 70%.
05:18That's more than half. That's the majority of younger people.
05:24Do you have any thoughts about that?
05:26Parang bakit sa mga bata, mas talagang at-risk sila for burnout?
05:33I feel like there's a generational factor there, Donna.
05:36I feel like the younger generation are more in touch and are able to speak more
05:44if they're feeling not okay compared to the older generation.
05:48And that has pros and cons.
05:50I'm not saying they're better or they're worse.
05:53But for sure, for example, yan, so workplace, and you don't feel fair
05:57or you feel like you need to call out something,
06:00usually it's the younger ones who are able to assert and call it out
06:04versus in the older generation that they learn,
06:09hindi, sige, kakayanin, tiis, even if it's not the most fair na,
06:14parang yun yung sa resilience part na parang medyo romanticized na
06:19as long as it meets your goals or financially okay ka, you're okay.
06:24I feel like it's really just the characteristics of the generation
06:28that's really different.
06:29May pros and cons talaga yan.
06:31One is not better than the other.
06:33But for sure, in some scenarios, may mas mag-react na younger ones
06:38versus other scenarios na, let's say majority are in the older generation,
06:44less, you know, less noise on how to react to certain things
06:48when it comes to burnout in the workplace.
06:51Sabi mo nga, strong ang sense of fairness and justice.
06:55Right, right.
06:57Yung mga kabataan ngayon, parang kung dati siguro tayo,
07:00hindi pa tayo masyadong mulat na, eh, hindi pala pwede yun.
07:04Pwede pala akong salita.
07:07Una kong trabaho, five months akong hindi sinahod
07:10kasi matagal daw ang process ng onboarding
07:13and nun time na yun, parang feeling ko, ah, normal daw yun,
07:16oh, sige, tanggapin ko.
07:17Pero ngayon, parang, wait ka, hindi naman pala dapat.
07:20Hindi pwede yan.
07:21Hindi pwede yon.
07:23So, parang, actually, when you laid out yung factors ng burnout,
07:27it's now making sense.
07:28Bakit mas sa kanila nai-hit?
07:30Kasi actually, strong.
07:31Ako, ah, I don't know about your clients,
07:34pero the clients and students I work with,
07:37strong talaga ang identity,
07:39yung the way they identify with their values.
07:41Talaga may panihindigan.
07:43They're gonna fight for it.
07:46Sabi mo nga, pros and cons, diba?
07:48May pros and cons yan.
07:49We need, you know, people with conviction like that
07:52and at the same time,
07:53buh, diba, meron nga tayong,
07:55may compassion fatigue and compassion burnout.
07:58Sometimes when you care so much
08:01about, diba, about the world,
08:03about what's going on,
08:04mas talagang may burn out.
08:06So, we have to keep those things in mind.
08:08I'm curious, Doc Chantal,
08:10kasi you're in the health field too,
08:12in a way, diba?
08:13You have your clients,
08:14you're a practitioner,
08:15and you manage and oversee,
08:19you know, other clinicians also.
08:23Nakaranas ka na ba ng burnout, Doc Chantal?
08:26For sure.
08:27I think it's relatively
08:31common enough to experience it
08:33at one point in your life.
08:34Yeah.
08:35So, in a way, no?
08:36Even mental health professionals
08:38can get burnout too.
08:42Kasi, diba, it's fast-paced enough
08:45in the sense na pag may emergency tayo,
08:47on-call, we have to attend.
08:50You have to attend to it, diba?
08:52Yeah.
08:53So, what do you do to help you
08:56pag nababurnout ka na
08:57or may nasisense?
08:58Yes.
08:59A disclaimer that this differs per person, no?
09:03So, I would actually invite everyone
09:05to reflect ano yung personal markers mo
09:08for not burnout,
09:11pero yung sana papalapit ka na
09:13sa burnout, no?
09:15For me, if I notice
09:16that I'm spending less time with the family
09:19or, like normally, I can manage my emotions,
09:22but, you know, a little bit
09:25a little bit of stress there,
09:27medyo iritang-irita ka,
09:28or I'm not doing the
09:31I don't like the things that I usually enjoy,
09:34these are my markers.
09:36And so, ideally, anyone,
09:38when you feel that you're becoming
09:41a little bit not more yourself,
09:45so emotion dysregulation,
09:47you're not able to manage it,
09:49even physical pains in the body,
09:51or normally, you're okay,
09:54wala ka namang negative thoughts,
09:55pero nagsastart na din yung negative thoughts,
09:58once you're aware that it's starting,
10:01that's your invitation to pause and reflect
10:04na, oops, wait lang, parang I'm not okay na.
10:07Baka I need a little bit break na,
10:09because ideally, we don't want to get
10:12to the burnout point.
10:14Ibang markers yun, mas intense,
10:17mas concerning yung behaviors
10:20pag nasa burnout stage ka na.
10:22Ano yung mga concerning behaviors?
10:25Para, just in case,
10:27baka yung iba kasi walaan na doon sa pre eh,
10:29nasa burnout na.
10:30Okay, so kunara, I'm saying nga,
10:33the emotion regulation,
10:34you're starting to feel it,
10:36but when you're burnt out,
10:38yun na yung nadi-displace mo sa iba yung galit mo,
10:41it's medyo common for Filipinos
10:43na kapag nasa stress sa work.
10:45Unfortunately, may iban na lalabas sa family members,
10:49na lalabas sa boyfriend or girlfriend nila,
10:52sa partners nila,
10:54so other people suffer your emotion dysregulation
10:58or sometimes, you're so stressed,
11:00you withdraw or you isolate.
11:03I don't want to go outside
11:04even though all your friends are telling,
11:06di, sige, magbakasyon tayo, let's relax.
11:09No, I'm good.
11:10Dito na lang ako.
11:11But normally, you would go with them, no?
11:14So parang drastic change in your behaviors.
11:17One other marker that's very concerning na
11:19is constant physical pain in your body.
11:22So dati, parang okay, isang sakit sa ulo,
11:24biogessic, you're good,
11:25but then talagang weeks, days,
11:28the headaches persist, body pains persist,
11:31parang you really need regular massage.
11:34Okay, so the intensity of these markers,
11:38it's very concerning because normally,
11:40I don't feel this.
11:42Or even the thoughts,
11:43like I said, mental exhaustion.
11:45So normally, you're okay,
11:47but then when you're burned out,
11:49you have thoughts like,
11:50nako, wala naong kwenta sa work,
11:53or life is so hard,
11:55parang very concerning thoughts.
11:58Very clinical, I don't want to mention it anymore,
12:01but thoughts that are very...
12:03Normally, hindi mo iisipin, no?
12:06But suddenly, you think of
12:08not-so-happy thoughts,
12:10yan, okay, ops,
12:12burnout na yata to.
12:14Baka I need to really check in with myself.
12:17What do I need? Ganoon.
12:19So, anong pwedeng mangyari
12:22pag hindi natin talaga naagapan yung burnout?
12:26Why does, you know,
12:28bakit kailangan natin siyang pagtuunan ng pansin?
12:31For these kinds of people,
12:33you have to make them realize
12:35how if this continues,
12:37it's not sustainable
12:39for your mental health and physical health.
12:41So mental health,
12:43what starts as burnout can develop to
12:46clinical-level symptoms, no?
12:49Hopefully not depression, anxiety,
12:52related symptoms, no?
12:54Baka ma-trigger yung ibang symptoms
12:56that you didn't have.
12:57Ayaw natin mapunta dun.
12:59But also the physical health,
13:03because when you have chronic stress, right,
13:06burnout is like essentially stress
13:08that's chronic,
13:10you're at risk of developing
13:12other chronic physical illness, no?
13:14And you have to explain that to them,
13:17na this may happen to you,
13:19and if they still don't get it,
13:21you can try to reframe it,
13:23okay, if this happened to you,
13:25these affect your goals for yourself.
13:27So for example, you want to be like
13:29a marathon runner, for example,
13:32how would you do that if you're always
13:34physically sick?
13:35Or you have these career goals, no?
13:37You want to be vice president,
13:39or you want to be head of this company
13:42or this workplace,
13:45how can you do that if ngayon pa lang
13:48you're experiencing the barriers?
13:50You can't function well,
13:52your relationships suffer,
13:54your health suffers,
13:56emotionally you're not okay,
13:58so it might affect you reaching your goals.
14:00So you kind of have to reframe it
14:02in a way that it would
14:04feel important for them
14:06to pause and stop,
14:08okay, this is urgent pala,
14:10I need to stop na pala.
14:12So check for collateral damage.
14:14Yes.
14:15Pag meron kang intense goal, no,
14:18that you're pursuing, parang sige,
14:20pull an all-nighter for this very,
14:22very important project,
14:24pero one night lang naman,
14:26not that we encourage it regardless,
14:29check for collateral damage,
14:31parang ano yung expense nito?
14:34Is it to my health?
14:35Yung iba, di ba, nanglalagas ng buhok,
14:38sabi mo nga nagkaka-ulcer,
14:40nagkaka-sakit,
14:42and then yun na nga, maybe ikaw okay ka,
14:45akala mo okay ang lahat,
14:46pero galit na galit na pala sa'yo
14:47yung pamilya mo.
14:49Yes, yes.
14:50Kasi ang sungit-sungit mo na,
14:51or hindi ka na nakikip,
14:52you're not fulfilling your duties anymore
14:55or role in the family.
14:57Yes.
14:58Yung burnout, hindi lang sa'yo,
15:00it could affect your loved ones.
15:03Oh, yes, yes.
15:05Usually, in a systemic theory,
15:07when one person is not okay,
15:09it indirectly affects other people.
15:12If a father or a mother is stressed
15:15not attending to their children,
15:17you can understand how the children can feel,
15:20a little neglected maybe,
15:22or just even sad na,
15:24oh, they're not spending time with me anymore,
15:26we do.
15:27So, it has collateral damage, as you said.
15:32So, punto naman tayo sa hopeful solutions.
15:39Para hindi talaga matuluyang mag-burnout,
15:42what are the effective ways para to overcome it?
15:46So, awareness is first.
15:48Once you're aware, you boss,
15:50and then that's where you consciously
15:53or actively address your needs.
15:56What do I need?
15:57Do I need sleep?
15:59Do I need more time with my friends?
16:02Do I need to reframe my thoughts?
16:04You need to challenge some of the thinking.
16:06So, kunari, naisip mo, wala akong kwento sa work,
16:09and you pause,
16:10wait lang, wala ba talaga ang kwenta?
16:12Eh, meron naman akong na-meet na targets.
16:14Meron naman akong naambag,
16:16may evidence ako na I am doing my part.
16:19Sometimes, you don't get there if we don't pause.
16:22So, we need that pause to really evaluate our thoughts,
16:26and then the physical needs,
16:28eating, sleeping.
16:30Dr. Chantal, we asked some of our kapuso,
16:32kung paano sila nakakabangon sa burnout sa trabaho?
16:36At meron tayong isang kapuso na ang sabi niya,
16:39iniisip ko lagi yung reason kung bakit ka nagtatrabaho.
16:43Bakit kailangan mo bumangon at maging grateful palagi?
16:47Kasi kahit mahirap,
16:48may inaasahan ka na trabaho na bubuhay sa pamilya.
16:51So, I guess for this kapuso,
16:53I work for my family,
16:55para stable, secure ang future ng family ko.
16:59So, with that, suddenly, yung hinit mo,
17:01di ba, values,
17:04okay na, parang sige, it's worth doing.
17:08Yung isa naman natin kapuso, parang sabi mo,
17:10teka lang, pause muna tayo.
17:12Sabi ng isa, isipin mo lang yung mga bagay,
17:14o gagawin mo palang na magpapasaya sa'yo.
17:17Parang go back.
17:19Go back to what gives you joy,
17:21gives you rest,
17:23enjoyment.
17:24And of course, yung isang kapuso, sabi niya,
17:26mag-unwind kahit minsan.
17:28Yung pasyal-pasyal lang,
17:30kahit sa mga seating lugar.
17:32Yan, kasi parang, yun naman yung burnout, di ba?
17:35Kasi wala nang, hindi ka na tumigil.
17:37Kaya nga sa work, di ba, in a regular work week,
17:39we have days off.
17:41We have our weekends.
17:43Dapat, strictly speaking, hours should end.
17:45Work hours should end.
17:47And that is our chance
17:49to really recover and recharge.
17:51So, hindi optional sa atin
17:53ang magpahinga.
17:55Tama ba do?
17:57Yes. Requirement siya.
17:59Essential siya. And I really like what they said.
18:01Basically, the first one
18:03is like meaning making.
18:05Finding the meaning through that very
18:07stressful job
18:09or work life. Pero if
18:11you find the meaning, mas gumagaan eh,
18:13mas kaya mo.
18:15The other one is reframing. How to
18:17look at it in a different way.
18:19And self-care.
18:21Ako nga pala, I need to take a break.
18:23Nga pala, na-enjoy ko before mamasyal.
18:25So, baka I should do that.
18:27So,
18:29very nice for them.
18:31So, parang, there are big
18:33and small things that we
18:35can do. Parang hindi naman,
18:37kasi alam ko, hindi naman lahat tayo
18:39afford mag-demand sa work
18:42or afford mag-change ng trabaho.
18:44But even in the work
18:46that you have, di ba, meron tayong
18:48maliliit na pahinga,
18:50na paghinga,
18:52na pwedeng mahanap in between.
18:54Whether it be your favorite
18:56co-worker, chika kayo
18:58ng konti, di ba, para at least you're
19:00commiserating, you know,
19:02dun sa mga stresses ng job.
19:04Now, the big
19:06things, Doc Chantal, na-mention nyo na yung
19:08kanina eh, yung pwedeng gawin ng company
19:10or pwedeng gawin ng mga employers
19:12kasi sa totoo lang, it starts there,
19:14di ba, kaya nga tayo na-burnout
19:16kasi nga yung mga ingredients
19:18that's in the workplace, unfortunately.
19:20Kaya sabi mo nga, di ba,
19:22lahat nakaranes ng burnout.
19:24Yes.
19:26Hihira tayo makaranes ng tao na.
19:28Yes.
19:30Na alien sa kanila ang burnout.
19:32So, what can employers do to help
19:34their workers
19:36na hindi
19:38Yes.
19:40Ideally, companies or employers
19:42particularly sometimes HR,
19:44it would be nice if they
19:46can check in with their employees.
19:48Masaya pa ba kayo?
19:50Are there things we can improve?
19:52Some companies
19:54do that already, but the general
19:56principle there is
19:58you think of your employees
20:00as people.
20:02They're not just workers, they're not just
20:04there to churn the numbers.
20:07They are people with needs
20:09and you have to think of their well-being.
20:11And one important
20:13thing I'd like to highlight here
20:15is that other companies
20:17well,
20:19some companies don't have
20:21mental health awareness.
20:23So, yun pa lang, okay?
20:25Mental health awareness, first step.
20:27Other people
20:29or companies, sorry, have
20:31mental health awareness
20:33but sometimes they don't do anything
20:35about it.
20:37Haga awareness na lang.
20:39Be aware of your well-being
20:41markers, but then no
20:43actual changes.
20:45Ideally, the most ideal is
20:47mental health awareness
20:49and systems in place
20:51for work-life balance,
20:53wellness.
20:55There are companies with wellness
20:57programs that they can join
20:59whether group or individual.
21:01So, at the very least,
21:03whether the employees
21:05get the services
21:07or not, it's their choice
21:09pero the fact na may ganung choice
21:11works a lot or works
21:13wonders for our employees.
21:15And it goes back to the
21:17root causes of burnout anyway.
21:19Sabi mo nga parang, mong wala man silang
21:21resources
21:23to invest in very comprehensive
21:25explicit mental health
21:27services.
21:29At the very least,
21:32i-recognize nyo
21:34yung workers,
21:36give them a sense of agency,
21:38allow them to be
21:40more active participants
21:42ko ano man yung mga kinakreate
21:44at dina-develop
21:46sa workplace.
21:48And then of course, yun na nga,
21:50be fair, don't discriminate.
21:52Nasa loob na rin e, nung causes
21:54na yun. Kasi I think
21:56some workplaces, parang ang iniisip
21:58lang nila, ay wala kasi kaming counselor,
22:00wala kaming psychologist.
22:02Or they think, yun lang ang kailangan nilang gawin.
22:04O magpa-webinar tayo,
22:06magpa-seminar tayo,
22:08mental health.
22:10And they think that's it.
22:12But that doesn't address na huy,
22:14napaka-toxic pa rin ng
22:16work environment.
22:18Recipe for burnout.
22:20Yes. Nothing really changed.
22:22You're just aware.
22:24In fact, mas malala.
22:26You're aware, but
22:28you're also aware nothing's changing.
22:30Sadly, sometimes,
22:32mataas yung turnover because of that.
22:34Oh, I don't like it here.
22:36I'll just go to another company who takes
22:38care of me.
22:40So in a way, parang, you know,
22:42I think businesses are starting to realize that naman.
22:44Hoy, high attrition rate, high turnover rate.
22:46Parang hindi rin okay
22:48for their bottom line.
22:50Di ba that people are burning out?
22:52Left and right.
22:54It's something you can't ignore.
22:56So for final question na lang,
22:58Dok, anong mapapayo niyo
23:00sa mga taong medyo
23:02nakakaramdam ng guilt kasi
23:04finally, ilalaanan nila ng
23:06oras para sa sarili nila?
23:08They're taking the first
23:10steps towards burnout, right?
23:12Prioritizing themselves. Sabi mo nga,
23:14taking a bigger chunk of that pie
23:16for themselves.
23:18Ang Pilipino, mabilis
23:20maguilty sa ganyan.
23:22Right, right.
23:25I'd like to reassure them
23:27that there's
23:29nothing wrong with taking care of
23:31yourself because you are
23:33equally important than the people
23:35that you love, no?
23:37So taking the time is a form of
23:39self-love, self-compassion.
23:41Everyone needs that.
23:43Everyone needs for you to be happy
23:45and have
23:47a good life,
23:49happy well-being, ganyan.
23:51You need to take care of yourself.
23:53You need to
23:55take the time to really attend to
23:57yourself and your needs and there's nothing
23:59wrong with that. If you feel
24:01guilty, think of it
24:03siguro nalang as an investment for your
24:05own future. That for you
24:07to be well, you also
24:09take the time to pause and be with yourself
24:11and that's okay.
24:13It's fine. You're okay.
24:15It's okay. It's fine.
24:17And no one's going to give you
24:19time, no? Except for
24:21yourself. Right.
24:23You deserve it. You know
24:25ultimate sense of agency natin, diba?
24:27How much time do we give
24:29ourselves? Yes.
24:31Doka, thank you again, Dok Shantal,
24:33for being here with us.
24:35Share ko lang. You're welcome and
24:37thank you also, Dok Ana.
24:39Kung may gusto kayong pag-usapan,
24:41mag-iwan lang ng comment below
24:43or email us at sharekolang
24:45at gmainews.tv
24:47We're also streaming
24:49on Spotify, Apple
24:51Podcasts, and Google Podcasts.
24:53Thanks for tuning in.

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