A popular coffee chain has apologised for announcing a service charge hike from 10% to 15% during the upcoming Chinese New Year festive period. Oriental Kopi said it had scrapped the move.
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NewsTranscript
00:00Oriental Copy on Wednesday apologised and scrapped its plan to impose a 15% service
00:07charge up from the current 10% during the upcoming Chinese New Year.
00:13The company said sorry to consumers for the inconvenience caused and confirmed that the
00:17service charge of 10% will remain unchanged during the festival.
00:22The initial announcement on Monday drew widespread criticism, prompting the Domestic Trade and
00:27Cost of Living Ministry to urge the public to lodge reports on any festive price hikes
00:33at restaurants.
00:35Oriental Copy Outlets had placed notices informing its patrons of the hike to 15%, excluding
00:42the sales and service tax of 6% on January 29 and 30.
00:48Earlier this week, Free Malaysia Today reported that members of the Malaysia Singapore Coffee
00:53Shop Proprietors' General Association will increase their service charge to 15% and
00:59the charge would serve as a tip for workers on duty on the first two days of the Lunar
01:03New Year.
01:04Despite the controversy, Oriental Copy made a strong debut on the Ace Market of Bursa
01:09Malaysia on Thursday.
01:12Its shares soared 90.91% above its initial public offering price of $0.44, hitting an
01:19intra-morning high of 84 cent on heavy buying interest.
01:23Oriental Copy became the most actively traded stock, with 378.59 million shares exchanged
01:30within the first 40 minutes of trading.