SA Health patients caught up in data breach

  • last year
South Australia's Health Department says data linked to thousands of public patients has been compromised due to an error by a contracted private health service. Personify Care has apologised for the breach and an independent government review is now underway.

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Transcript
00:00 Another government cybersecurity breach, this time impacting SA Health.
00:07 This is a disappointing incident that our patients have been involved in.
00:11 Information linked to 121 public patients and the names and phone numbers of nearly 13,000 more were compromised in the breach last Monday.
00:21 The government blames an error by contracted private health service Personify Care, which previously stored the data in a digital file.
00:29 There was a human error that allowed an encryption key to be made available, that it hence allowed a file to be deleted which contained this information.
00:40 At this stage our advice is that there's no evidence that that information has actually been taken away and it's certainly not visible on the dark web through the processes that the digital agencies use.
00:50 The service is used to monitor certain patients before and after their hospital stays.
00:55 Personify Care has apologised. It's the second SA government data breach in as many months.
01:02 In September, information linked to more than 14,000 SuperSA members was accessed by hackers.
01:09 I think governments need to really wake up and start taking this seriously.
01:13 They need to stop apologising and start doing some action and that action includes making their government agencies undertaking fundamental and thorough risk analysis of the data holdings they have.
01:24 We are now independently reviewing what's occurred here and part of that review will obviously be looking at if the safeguards are in place are appropriate.
01:33 The government is also seeking legal advice from the Crown Solicitor's Office.
01:38 purpose.
01:38 [BLANK_AUDIO]

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