• 11 months ago
Mercedes-Benz at CES 2024 - Magnus Ostberg, Chief Software Officer Mercedes-Benz AG
Transcript
00:00 My highlight of CES 2024 here at Mercedes-Benz is really our virtual assistant.
00:07 It really brings to life this personal, intuitive and empathic way that we're speaking to the car,
00:14 which brings a lot of emotions that we can then transfer and take into actions.
00:20 The new MBUX virtual assistant is going to change the customer interaction
00:25 in a way that we can understand what the customer wants,
00:30 and the customer can understand the car not only by the voice but also with the graphics,
00:35 making it a more natural and intuitive interaction with the vehicle,
00:40 really creating emotions and transferring feelings of what is it that we're trying to achieve.
00:47 The MBUX surround navigation, the benefit that brings to the customer is it gives situational awareness.
00:54 We bring together navigation, showing you where you want to go with all the obstacles and all the objects that surround you,
01:00 for example, cars, pedestrians, and it really makes sure that the customer is never missing a turn.