• 10 months ago
On this episode of "The CEO Series," G2 co-founder and CEO Godard Abel discusses his "never-stop-climbing" approach to business.

On this episode of The CEO Series, we went to the headquarters of G2 in Chicago, a software marketplace and review platform that has raised $257 million at a valuation of over a billion dollars, which makes them a unicorn.

Godard Abel, G2's co-founder and CEO, sat down with me to share his perspective and philosophy on leadership — what it takes to manage the health of the business, engagement of employees, expectations of stakeholders and so much more.

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Transcript
00:00 We're at G2 here in Chicago, and they are a software marketplace and review platform, and they raised
00:06 257 million dollars at a valuation of over a billion dollars, which makes them a unicorn
00:13 Today we talked to Goddard Aple, their co-founder and CEO
00:17 Let's go
00:19 CEOs carry a lot of weight. They manage businesses, people,
00:24 expectations of stakeholders, and so much more. I want to hear their story. How is it testifying in front of Congress?
00:30 What are some things that you look out for when evaluating a company?
00:33 I'm on a journey to learn and get to know top business leaders
00:38 I think everybody thinks that they want to be a CEO. I didn't get into this to be a CEO. What are the risks?
00:44 Oh, I want you to hold this under your tongue. And how do we de-risk that? I'm Will Salve.
00:48 Thank you for your business. And this is the CEO series. All right, so we are with the CEO
00:53 and co-founder of G2, Goddard Aple. Goddard, thank you so much for joining us today. Thanks for coming in, Will.
01:00 Yeah, great to be here with you. So first question,
01:03 which I'm really interested in your answer is
01:05 you raised
01:07 257 million dollars and
01:09 I think from the outside looking in, a lot of people say, "Oh, you've raised that much money,
01:14 you're unicorn status now, you've made it." All is well.
01:19 What's something that comes along with raising that amount and those expectations that some people don't think of?
01:25 And that was an amazing milestone. We had an amazing party. I love becoming a unicorn. But then you also wake up the next day
01:30 and you and I were talking about this, but you're really committed to
01:34 giving at least three times that back to your investors.
01:38 So it's exciting. In that round, we raised 157 million.
01:41 But I know the expectation of our new investors, great investors, but they want at least three times that money.
01:46 So really we have to give them 500 million dollars back. And so you're also, it's a big commitment as a founder CEO,
01:51 where you realize that, you know, you've now signed up to go for much bigger outcome.
01:56 Obviously we wanted to do it, but it's really the beginning of your next journey then.
02:00 You know, and I think our next journey hopefully ends with a successful public offering
02:03 that hopefully gives those investors at least three times their money back, hopefully much more.
02:08 But then it's many years of work to get to that next peak. So, you know, it feels great,
02:13 but it's also a commitment to getting that next peak.
02:16 Have you always had an entrepreneurial spirit?
02:21 Because you've started, I've seen on your LinkedIn, you've started five companies.
02:25 I read an article where you had a car wash business when you were younger.
02:29 So talk about just having the entrepreneurial spirit, always wanting to grow and build companies.
02:34 I know you've had a couple of successful exits. What has that been like for you?
02:38 You're right. My first business was in high school and I grew up in Pittsburgh, Pennsylvania.
02:43 But it was called Ultimate Car Care.
02:46 And I started with my best friend at the time, Joe Nacito.
02:49 And honestly, we just wanted to make a little bit more money.
02:51 And Joe's dad, I remember, had like a nice red Corvette.
02:55 And so to start the business, we're like, oh, and we had prom.
02:58 It was like our junior year, but we both had like nice tuxedos.
03:01 We stood next to his Corvette.
03:02 Yeah, smart.
03:03 And I guess we figured this would be a cool flyer because we wanted to kind of do car detailing for fancy cars.
03:08 So we're like, oh, we'll take a nice picture next to a fancy car.
03:11 And we just printed out posters and with our phone number.
03:14 Can you tell me a little bit about your
03:17 growing up life? Like how'd you how'd you grow up?
03:19 Tell us about your family a little bit.
03:21 Yeah, and I was born in Germany and I mentioned that Northwest Germany.
03:25 And I was born into a family of entrepreneurs.
03:28 And I think two years after I was born, my father, Gert,
03:33 took over a family business from my grandfather.
03:36 And I always admired my grandfather because I heard a lot of stories about him from my dad.
03:41 But he started a business ultimately called Able Pumps, but he did it in 1947.
03:47 And if you remember history, I mean, this was two years after the end of World War Two.
03:51 And my grandfather and my dad, they were born in Northwest Germany,
03:55 industrial part, which, you know, sadly during the war had gotten bombed to rubble.
04:00 But my grandfather during that time decided to start his own company.
04:03 And I always think about that when I had struggles as an entrepreneur.
04:06 I'm like, wow, it's nothing like those struggles.
04:08 Talk about starting your first company outside of Stanford.
04:12 What did you do? And then walk us through.
04:14 I know it's a long story, but walk us through that up until you started G2.
04:18 The first company I really started was called Big Machines.
04:20 And we started that we incorporated January one, 2000.
04:24 You know, it was really the dotcom boom and companies like Amazon had gone public recently.
04:30 And at least during 1999, beginning of 2000, when we started,
04:34 investors were also very willing to bet on kind of young, motivated.
04:39 Yeah, it was a hot thing.
04:40 And frankly, it was brand new, maybe like crypto a couple of years ago.
04:42 Right. So investors were also betting on kind of young,
04:45 inexperienced entrepreneurs like us because nobody had experience in the Internet.
04:49 It was brand new.
04:50 Give us the timeline of Big Machines, because you were in that for what, around 13 years?
04:54 Yes. And I was reading that there was some
04:57 there were some ups and downs during that time, obviously the dotcom crash.
05:02 So that's a big thesis of what you've talked about in the past is being an entrepreneur
05:08 does not just it's not just rainbows all the time.
05:10 Everything's good.
05:11 Did that give you a crash course in building business right away?
05:15 Literally a crash course.
05:17 And that was all dotcom, right?
05:19 It went from dotcom boom to they called it dot bomb because everything was crashing.
05:24 And in 2001, people were even saying Amazon was going to go bankrupt.
05:29 They were already a public company, but they'd taken on hundreds of millions of debt
05:32 and literally credit risk analysts on Wall Street were just predicting when Bezos was going to be bankrupt.
05:37 Yeah. So all of a sudden it went from this tremendous boom time.
05:39 And that was our first year.
05:40 You know, we we raised 20 million bucks right away from some famous people.
05:44 John Scully, others, you know, raised that 20 million.
05:48 And then by the end of 2000, I'm like, OK, we're going to raise our next round.
05:52 And all of a sudden, all the VCs who were earlier were like, oh, you're brilliant.
05:56 We're going to bet on you.
05:57 They were like, the Internet's a failure.
06:00 We're just trying to protect, you know, the few portfolio companies we can save.
06:03 So like no way that make you feel it was very deflating because it went from like euphoria
06:07 to, you know, like feeling like, oh, we're going to go public.
06:11 We're going to be millionaires like, wow, we're going out of business.
06:14 And a lot of fear, anxiety, doubt, especially.
06:17 I also convinced my dad to be our first customer and I convinced him to be my first angel investor.
06:22 And I convinced my best friends from MIT and where I went to college,
06:26 like five of them to join me in my company.
06:28 And so then I'm like, wow, I'm going to like lose my dad's money,
06:31 ruin my friend's career, ruin my own career.
06:36 And so it felt extremely heavy, you know, and that actually lasted,
06:40 honestly, like three years, like 2001, 2002, 2003.
06:45 Like all those years, like we missed our sales plan dramatically.
06:48 I think 2001, we were going to sign up.
06:51 Our plan was to sign up 20 customers.
06:53 We only signed up two.
06:54 And so it was just, yeah, I remember being a very tough time where
06:59 I honestly just didn't know if we're going to make it.
07:01 But then I think what would help me, one, like having Chris there.
07:03 And I think the reason we kept going, we don't let each other down.
07:06 And that's what gave us the courage.
07:08 And the other thing I think I remember deciding that moment,
07:09 like I was listening to advisors a lot.
07:11 I also just said, hey, we're going to stop listening to anyone else.
07:13 Like if we're going down, we're going to go down doing what we believe.
07:16 And then I just focused 100 percent on sales.
07:19 I'm like, we just got to win that next deal.
07:21 And so in hindsight, actually create a lot of clarity and focus.
07:23 What advice would you give to entrepreneurs, founders, CEOs
07:26 that are experiencing, say, that that valley right now?
07:29 Yeah, let's just don't quit.
07:31 Most entrepreneurs I talk to, it's perseverance.
07:34 Because I think almost all entrepreneurs, you go through failure.
07:38 Usually it takes a lot longer.
07:40 Usually you struggle for years.
07:42 Almost every successful entrepreneur I meet.
07:44 So it does come down to don't quit
07:47 and keep going.
07:49 It seems like you have like an itch that can't be scratched.
07:52 True.
07:53 And it's a blessing and a curse as an entrepreneur and a CEO, right?
07:57 Like because it's on one hand, it's very motivating.
08:00 On the other hand,
08:01 there's an itch.
08:03 But yeah, it's an itch that might not be
08:06 able to be scratched.
08:08 Right. And I do think I've thought about this a lot.
08:10 And we talk about our peak culture at G2.
08:14 But I do think we're meant as humans to be climbing peaks.
08:16 And so in that sense, I never want to stop climbing.
08:19 I always want to have a goal.
08:20 I always want a greater purpose.
08:22 And right now it's building G2 to the next level.
08:25 I mean, I could see beyond that.
08:26 Maybe it's a different mission.
08:28 It's a different peak.
08:30 But I do always want to be climbing
08:32 and growing.
08:33 And I do think entrepreneurship is a great platform for doing that.
08:36 And I've had breaks, you know, and I probably financially I could retire.
08:39 I could just sit on the beach.
08:41 But I don't believe I would feel gratified.
08:43 And frankly, I don't think any human would.
08:45 So I think we're meant to strive.
08:47 We're meant to climb.
08:48 We're meant to have a purpose.
08:49 And I think entrepreneurship really gives that to me.
08:52 So right now I love this climb.
08:54 But I do think someday I'll get to the peak of G2 and then, you know,
08:57 we'll see what's next.
08:58 But I do want to pick another peak.
08:59 Yeah, it may not be another company,
09:01 but I want to keep contributing to the world.
09:02 What is G2?
09:03 And G2 is now the trusted place you go for software, we like to say.
09:08 But it's the number one software marketplace in the world
09:10 where over 10 million software buyers come every month
09:13 to discover great apps for their business.
09:15 And we saw the problem, the idea for G2 came from big machines
09:19 because we saw how hard it was for our customers to discover us.
09:23 But then we had big customers like Rolls-Royce,
09:25 they were like, wow, we wish we'd found you two years ago.
09:27 Right.
09:28 We didn't know you existed.
09:29 So we just thought we wanted to create this Amazon-like
09:31 shopping experience for business software.
09:33 And to our surprise, no site like G2 existed.
09:35 There was nowhere where software buyers could get trusted peer reviews,
09:39 trusted insights, discover the best apps.
09:42 And so we just thought, wow, this is meant to be built.
09:44 What is your ultimate vision?
09:46 Because you've mentioned that you want to go public eventually.
09:49 That's a goal of yours.
09:50 You just raised a lot of capital.
09:52 What what is your ultimate goal with G2?
09:54 Do you want to be CEO
09:56 as the years pass?
09:58 Yes, I do want to lead G2 to its next peak.
10:00 And I do want to eventually ring the bell.
10:02 I think also, more importantly, to realize our vision at G2.
10:05 You know, and our vision is to help really every
10:08 every knowledge worker in the planet have the best software.
10:11 And there are over a billion knowledge workers on this planet.
10:14 Most knowledge workers are using 10 different software apps a day.
10:17 If those apps are great,
10:19 they can be very productive.
10:22 They can be very happy in their jobs.
10:23 If their apps are terrible, they'll probably fail their job.
10:25 They won't be productive.
10:26 So we think it's kind of an essential mission.
10:28 And we do. It's a very global marketplace.
10:30 G2 is already today.
10:31 You know, we started here in Chicago, but now we also have teams in Asia,
10:35 you know, in India, Singapore.
10:37 We have teams in London, Dublin, because we're really aiming
10:40 to connect software buyers everywhere in the world to software sellers
10:43 everywhere in the world.
10:44 And I like to say the cloud is a truly borderless world.
10:47 So we can connect business buyers, sellers everywhere on the planet.
10:50 So we really want to be the largest cloud software marketplace on the planet.
10:54 And to do that, we do need more capital.
10:56 And I also think an IPO can be a great branding event
10:58 to make sure every knowledge worker knows about G2.
11:02 Yeah. Yeah.
11:03 Well, I've loved talking to you.
11:05 I really appreciate your time.
11:07 I've known about G2 since about 2018,
11:10 and I didn't really know what you guys did at the time.
11:13 But now I've had a much greater understanding.
11:16 I'm cheering for you guys.
11:17 So I really appreciate your time and thanks for thanks for joining us.
11:20 Yeah. Thank you, Will, for visiting us in our office
11:23 and really enjoyed the conversation.
11:24 Hey, Arman.
11:28 Hey, Arman.
11:30 Let's go talk to him.
11:33 Do it again.
11:34 They raised two hundred and fifty seven million dollars at an...
11:38 Hey, Steve, he said it's all right to unplug the fridge.
11:44 He is the CEO.
11:46 (laughing)

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