Guide Michelin: des inspecteurs sous couverture et un goût de l'opacité

  • 7 months ago
"Payés pour manger dans les meilleurs restaurants du globe" mais surtout pour rester aussi anonyme qu'un agent des services secrets.
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00:00 paid to eat in the best restaurants in the world,
00:02 but above all to remain as anonymous as a secret service agent.
00:05 Here is what we know about the Michelin Guide's inspectors.
00:08 8,000 candidates, 25 nationalities.
00:12 The direction of the Guide, edited by the French multinational Michelin,
00:16 receives 8,000 spontaneous candidates each year,
00:18 learned the FP from its owner Gwendal Poulenek.
00:21 The recruitment criteria are professionalism
00:25 and openness to travel and world cultures,
00:27 as well as novelty, explains Mr Poulenek,
00:30 who promises that some of these spontaneous candidatures will succeed.
00:33 Michelin does not communicate on the number of its teams or its recruits
00:37 to guarantee total anonymity to its employees
00:39 and not to risk compromising the surprise dimension of its visits,
00:43 guaranteeing a meal without favor treatment and a reliable recommendation.
00:46 The inspectors are today of 25 nationalities,
00:49 men and women of all ages,
00:51 mobile throughout France,
00:52 Europe and the 45 destinations covered by the Red Guide.
00:56 Most of the employees, all in CDI,
00:59 and by team produced outside France,
01:01 are from the world of restaurant,
01:03 sommelier or hotel,
01:05 and must have at least 10 years of experience in the sector, according to the site.
01:08 Two years of training, zero clue.
01:12 A beginner inspector will be paired with more experienced inspectors
01:16 for a training period of up to two years,
01:19 or about 800 meals to assimilate the Michelin method,
01:22 learned the FP.
01:23 The inspector then lives under cover,
01:26 only his first family circle,
01:28 likely to accompany him to the restaurant to perfect the legend,
01:32 is usually aware of his activity.
01:34 To friends and circles further away,
01:36 the inspector will generally say that he is in consulting or near restaurants,
01:40 a good excuse to "suck up" the country and make a lot without having to justify himself.
01:44 They follow continuous training and can with old age become chief editor within the guide.
01:50 These employees regularly exchange means of payment and even phone numbers
01:54 to make sure they are not unmasked at the time of reservation,
01:58 always under the name of "borrow".
01:59 Platforms and applications have set up to track them, to detect the FP.
02:04 If these are spotted by the restaurant,
02:07 they must report the incident in their report.
02:10 Five criteria for evaluation, not one more.
02:13 The meal is held without taking notes,
02:16 even if the photos on the phone are now in use.
02:19 It is thus asked of the inspector to exercise his memory on the slightest detail of the plate,
02:24 of the service and of the place to the aspect of the toilets.
02:26 He also comes back to the inspector to investigate the environment of the restaurant,
02:31 its suppliers, its insertion into the local fabric, its economic structure.
02:35 The report is written later.
02:38 Five criteria are retained in fine for the recommendation,
02:41 quality of ingredients, analysis of cooking and culinary techniques,
02:45 harmony of flavors, perception of personality and emotion
02:48 that the chef wanted to convey in his dishes,
02:51 regularity of the cuisine through the menu and between different visits.
02:54 The inspector pays for his meal.
02:57 Addresses are visited several times before being recommended by the guide.
03:01 When it comes to promotions in the rank of a star restaurant,
03:05 it must be done unanimously at meetings called "star sessions"
03:08 bringing together the inspectors.
03:09 If a disagreement persists on the subject of an establishment,
03:13 new visits are organized until the consensus is reached.

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