• 5 months ago
The new M&S store in Washington has opened to customers.
Transcript
00:00 It's 15 minutes until the new M&S store in Washington, Oregon.
00:04 And as you can see, we've already got large queues starting to fill up.
00:08 Okay, I don't know about the store manager, how does it feel to be here at the end of the opening?
00:16 Yeah, it's a really exciting day for me. So I've been working on this project for about six months now.
00:20 So building a strong team of 150 people, I'm just excited that we've finally opened the doors to the Washington customers
00:26 and we can show them this brilliant new store that we've got for them.
00:29 And obviously a big turnout, they want to be in the response from customers.
00:32 Yeah, so I've been on site now for about 10 days building the store.
00:35 And actually I'm getting stopped every time I go to my car, I can see how excited the Washington customers are to get in.
00:40 So they've been able to get food hauled just five doors down, but actually they're coming in now to a full-size food range.
00:45 That's double the offer that they had in the Simply Food.
00:48 But now they can also shop women's wear, men's wear, lingerie, kids and beauty over two floors as well.
00:54 Three, two, one, zero!
00:57 So, Cailin and Christina, how does it feel to be invited to come to the ribbon cutting for the new store?
01:14 Absolutely delighted. It was a real honour and privilege to do this.
01:19 My mum was the first customer in the Simply Food 13 years ago and talked about it her whole life.
01:27 Sadly, my mum passed away last year, but I would be delighted to know that I've followed her in her footsteps.
01:34 The store is fabulous and as you can see, everyone's going to love it.
01:40 It's a great asset for Washington.
01:46 So here we've got the new M&S food court, which is double the size of the previous store.
01:51 As we pan around here to the left, again this is different to the old store, which didn't have a clothing section.
01:57 What we've got here is the women's wear section.
01:59 You can see it's already busy with people.
02:01 There were hundreds of people in this morning queuing ready to get in for nine o'clock.
02:05 There are two floors, which we're going to head up to the second floor now.
02:10 As you can see, lots of different things here for people to buy in terms of women's wear.
02:17 We're going to make our way upstairs now.
02:20 Up to the second floor.
02:26 As you can see, the previous store was just a food court, which was half the size of the current one.
02:34 The total new store is 43,000 square foot, so again it's much, much bigger than the old Washington store.
02:41 So again, we've got the shoes section here.
02:47 In the new store we've got more women's wear and we've also got a beauty section.
02:55 As we pan over to this side here, you'll see again lots of people up here.
03:03 We've got the men's section down at the far end, which we'll just have a walk down towards now.
03:09 So anybody looking to get new outfits for the summer, there's plenty here.
03:19 And also for families, unlike the other store, we've also got a kids section here.
03:28 Again, you can come and get kids clothing for the summer holidays.
03:33 [BLANK_AUDIO]

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