In Western Australia, the negative effects of the global outage were on a much smaller scale. While there were some delays in the services industry, the crucial resources sector navigated the critical incident smoothly.
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00:00On the streets of Perth, not everyone was aware of the drama.
00:06I had no idea it was all blue screens and funny bits happening, so no, I wasn't impacted
00:13at all.
00:14I wasn't even aware of it, I didn't even know it happened.
00:17While emergency calls and hospitals were running normally, some in health care had to go back
00:22to basics.
00:23I work at one of the hospitals and we went blue screened from about lunchtime, so we
00:29had to go old school and go back to paperwork and phone calls.
00:33Everything was limited in terms of the IT technology.
00:38At the peak of Friday afternoon service, some hospitality venues lost access to FPOS.
00:44It shows that cash is still relevant and prevalent these days and you need it, but in the main
00:50I think the FPOS systems, most of them were up by around 5.30.
00:54One of the main concerns was the impact on WA's critical resources sector, but the major
00:59companies went unscathed, with well-established contingencies in place to protect their operations.
01:06But there are concerns for small businesses without IT support.
01:10Humans are the weakest link, so at the end of the day we have to safeguard ourselves.
01:16A warning against callers offering to help reboot collapsed systems.
01:22Do not go for the cheaper and quick fixes, always rely on the official support and the
01:30guidelines from the legitimate organisations.
01:33Important advice as work continues to restore normal function.