Spirit Pilot Kicks Woman Off Plane After She Fakes Seat Assignment
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00:00No, you're supposed to be at 37E.
00:02Uh, no.
00:04You think I would make this up?
00:06You think I would hold everybody up?
00:08It's also right here.
00:10If I understand you,
00:12hey sir, there's an issue
00:14with her. On her app
00:16it's saying 13E.
00:18You know, you keep putting everything down.
00:20Everything has to come off the aircraft
00:22at this point. We do sincerely
00:24apologize.
00:26I'm sure we've all taken a plane at some
00:28point in our lives, and for some of us,
00:30sitting next to the window is ideal.
00:32However, this was not the case for a
00:34young lady in May 2024.
00:36Officers were called
00:38to a spirit terminal in response to
00:40a young woman who refused to get off
00:42the plane after sitting in someone else's
00:44seat. She stated to the flight
00:46attendants that she did not want
00:48to sit in the seat she paid for.
00:50To make matters worse, she photoshopped
00:52a fake seat assignment to fool
00:54the officers when they arrived.
00:56There you go.
01:00I'm going to ask her to come out.
01:02Will she come out? Does she
01:04have luggage?
01:06With her? She does have a personal item
01:08and a carry-on.
01:10She insists. She's insisting
01:12that you don't have to upload
01:14everyone. Spirit Flight employees
01:16stated that the woman asked for the cops
01:18to be called and insisted that everyone
01:20be removed from the plane because she wasn't
01:22going anywhere. She said that the
01:24pilots had no choice but to fly the plane
01:26because she said so.
01:36You don't want her flying at all?
01:38Not even if she moves a seat?
01:40Okay.
01:42I'm going to have to-
01:44What's her name?
01:46Come here.
01:48You're supposed to sit in this seat.
01:50You're supposed to sit in this seat.
01:52She don't want to go.
01:54Well, now the captain says no, it doesn't matter.
01:56Can you ask her to come up here, please?
01:58She's not going to come.
02:00She's not going to come.
02:02She said you have a driver because she's not going anywhere.
02:04That's what she said.
02:20Hello, Camille. How are you?
02:22Deputy Soto.
02:24I'm grieving is actually how I'm feeling.
02:26I'm trying to get to a funeral today.
02:28Okay, ma'am. I'm sorry about that.
02:30I'm sitting in my assigned seat.
02:32No, you're supposed to be at 37E.
02:34Oh, no.
02:36You think I would make this up?
02:38You think I would hold everybody up?
02:40It's also right here.
02:42That's a screenshot, ma'am.
02:44It's the app.
02:46View my boarding pass.
02:48Why would I make that up?
02:50Why would I make that up?
02:52It's unspirited spirit.
02:54You think I'm going to waste my-
02:56It says 13E.
02:58That's where I am.
03:00Give me a minute. Let me see your phone.
03:02I'm trying to help you.
03:04Are you?
03:06Isn't everyone else seeing this?
03:08I came here respectfully.
03:10I understand that, but I've been so disrespectful.
03:12I'm trying to help you.
03:14I'm just trying to get to Chicago.
03:16I have a funeral tonight.
03:18I've been working all day.
03:20I don't work the spirit.
03:22I know that.
03:24I'm trying to be patient.
03:26I've lost my son.
03:28Relax.
03:30Take it down just a little.
03:32I'm trying to help you.
03:34Then talk to them.
03:36Let me go talk to them, but I need to see the phone.
03:38I'm going to give it right back.
03:40I'm on body camera.
03:42I'm not going to take your phone.
03:44I don't think that you're going to take my phone.
03:46I would just like to have my body camera.
03:48You see what I'm saying?
03:50I'm not from Florida.
03:52Let me see what I can do.
03:54If you're correct,
03:56then everything should be fine.
03:58Everything is here saying
04:00that you're on 37E.
04:02I don't know what the mix up is.
04:04They mixed it up.
04:06They need to fix it.
04:08That's the app, right?
04:10Yes, it is.
04:12Give me one minute.
04:20Let me talk to the captain.
04:24I know it's on her app.
04:26She refreshed.
04:28A screenshot.
04:32She opened it up for me.
04:44I understand.
04:46There's an issue
04:48with her app.
04:50It's saying 13E.
04:52The thing is with the ticket,
04:54something happened.
04:58When she originally
05:00purchased the ticket, it said 13E.
05:02Now she's being told she has to go.
05:04I understand her not wanting to leave.
05:06Something has to give with her
05:08in spirit.
05:12I don't want to kick somebody off
05:14who doesn't deserve to be kicked off because of an error.
05:16That's my concern.
05:18Here's my concern.
05:20She's not complying with the flight instructions.
05:22That's a no-brainer.
05:24No, I understand that.
05:30The pilot stated that
05:32she didn't comply with the rules and they wanted her
05:34to get off the plane anyway.
05:36Officers then went to ask her
05:38politely to remove herself to avoid
05:40deboarding everyone from the plane.
05:42I don't know.
05:44I'm going to tell you right now.
05:46Why don't you ask anyone else?
05:48I'm speaking to you.
05:50My name is
05:52I don't know your name because I didn't speak to you.
05:54Hold on.
05:56Let's have a conversation.
05:58That's fine.
06:00You don't want to have a conversation? That's fine.
06:02Let me tell you what's going to happen.
06:04You're going to come off the plane.
06:06If you refuse to come off the plane,
06:08I'm going to give you your last warning.
06:10You refuse to come off the plane, you're going to go to jail today.
06:12I'm going to deplane everyone off the plane and I'm going to drag you off the plane.
06:14That's fine. I'll give you my last warning.
06:16All right.
06:18She says you're not coming off.
06:38I tried.
06:40I tried.
06:42I tried.
06:44I tried.
06:48We came here with the police.
06:50Yeah.
06:52They were here earlier.
06:54For a different flight.
06:56No, a different flight.
06:58A different flight.
07:00An incoming flight.
07:14Huh?
07:16To where?
07:26Let me get a picture of your ID.
07:36Let me get a picture of your ID.
07:38Do you have your ID on you?
07:40I just talked to the chief pilot.
07:42Oh, really?
07:44One of those days.
07:56What is your...
07:58You're not saying people lied.
08:00No.
08:02I don't think anybody ever lied to me all my years on the police department.
08:04Nobody ever lied to me.
08:06What's your phone number, sir?
08:08954.
08:10I told you there were some people wanting to give up their seats for her.
08:12Oh, really?
08:14Yeah. It was too late.
08:16I told you they were exiting out.
08:18I'll give up my seat for her.
08:20I'm like, too late.
08:22I don't even think that would have helped.
08:24No, she's not moving out.
08:26She's just...
08:28She's adamant because of the fact it says...
08:30And I told her.
08:32I said, this happened to me before I showed up for my flight.
08:34My seat was changed.
08:36And it says it right there.
08:38It happens.
08:40We try, but it is what it is.
08:42That's it.
08:44Okay.
08:46Sergeant's on the way. Just stand by.
08:48She's the supervisor, right?
08:50Yeah.
08:54You just start...
08:56Welcome to Fort Lauderdale.
08:58I tried to help her.
09:00Yeah, that's what we do.
09:09You're going to come off the plane?
09:11I'm going to get a seat towards you.
09:13All right.
09:15Do you really want to go to jail?
09:17Do you really want to go to jail?
09:21Okay, let's not make it a second time or a third time.
09:23Let's just get off the plane.
09:25This is the final chance.
09:27Once the handcuffs go on...
09:29Ma'am, there's no negotiating.
09:31That's it.
09:33I'm not negotiating. I'm not doing anything.
09:35One last chance.
09:37Off the plane or off the plane to go to jail?
09:39What does that mean?
09:41I'm not going to tell you. Off the plane or off the plane to go to jail?
09:43You choose, right now. What do you want to do?
09:45What do you want to do?
09:51Off the plane or off the plane to go to jail?
09:55He's asking you, please stand up and walk off.
10:01If you stand up and walk off, you can rebook.
10:03Three, two...
10:05If not, you're going to jail.
10:07All right, let's go.
10:09Stand up.
10:1110-4.
10:19It's going with your stuff.
10:25In the bag.
10:27Put it in.
10:29That's your only bag, ma'am?
10:35There's somebody with a ramp sign?
10:37Yep, I can see him.
10:39Do you want to bring a ramp sign?
10:41Yeah.
10:47There's a ramp sign right here, right?
10:49Right there.
10:51Let's go.
10:57No, I don't have to...
10:59I got it.
11:01Got it?
11:13Careful now.
11:15Don't get me in trouble.
11:17We're going to go.
11:29That was a live one, wasn't it?
11:31Yeah.
11:4510-4.
11:59If he says go, you gotta go.