ありえへん∞世界 2024年10月8日 成田＆村上のニッポンの未来を考えまSHOW
ありえへん∞世界 2024年10月8日 成田＆村上のニッポンの未来を考えまSHOW
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#EnglishMovie #cdrama #drama #engsub #chinesedramaengsub #movieshortfull
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TVTranscript
00:00This is the Ibaraki vs. Chiba special episode of Maru Maru Jin no Seitai Chousa!
00:06The blood splatters, and the flesh is washed away.
00:11Did you just say the blood splattered?
00:13It was a rematch.
00:14It was a rematch?
00:16You were self-destructing.
00:19When I looked back, your face was all red.
00:23Miwa-san, today's match is between Chiba and Ibaraki.
00:26It's more interesting when you hit each other.
00:29I'd like to see that.
00:31It's hard to see that in this day and age.
00:34I'll do it today.
00:36I'm ready.
00:37Are you okay, Ken-chan?
00:38I'm going to hit him hard.
00:40Are you okay, Ken-chan?
00:42Your eyes are a little bloodshot.
00:45I'm going to lose.
00:46I'm going to hit him hard.
00:52Tomisato Nao from Chiba Prefecture
00:56She thinks it's a waste for her hometown, Chiba Prefecture.
01:02Disneyland, Tokyo Disneyland, Lollaport Tokyo Bay.
01:08I think all of them are related to Tokyo.
01:12But Chiba Prefecture...
01:14Chiba Prefecture is Tokyo.
01:19Chiba Prefecture is a part of Tokyo.
01:23Asami Kumakiri from Funabashi City, Chiba Prefecture.
01:27She feels a sense of superiority when she goes back to her hometown.
01:32I have a strong longing for Tokyo.
01:34When I go back to my hometown, I feel a sense of superiority.
01:41Again?
01:43I'm the most successful person in this group.
01:45I'm a local frog.
01:48I'm a local frog.
01:49I see.
01:50I look down on my friends from my hometown.
01:54I'm sorry.
01:56If I think it's no good, I'll go back to Tokyo.
01:58I'll go back as a successful person.
02:01You can say that Tokyo is like this.
02:05Saya Hiyama from Ibaraki Prefecture.
02:07She is a freelance announcer.
02:11She made a big mistake when she made coffee in the morning.
02:17I make coffee in the morning.
02:19Sometimes I make coffee with coffee beans.
02:22But I forgot how to do it.
02:24I put coffee beans on top of the coffee filter.
02:29Then I put hot water on top of it.
02:30Why can't I do it?
02:33That's cute.
02:35It's a habit.
02:36You just pretend to put coffee beans in the coffee filter.
02:39I pretend to put coffee beans in the coffee filter.
02:42Do you have coffee beans at home?
02:44Yes, I do.
02:45Do you have a mill?
02:46I make coffee with a mill.
02:49Tonight, Ibaraki people vs. Chiba people.
02:53We're going to investigate the impossible.
02:57What comes to your mind when you hear the word YUUG?
03:00It's a big obstacle.
03:03I was in school when I was in elementary school.
03:05I played YUUG in my free time.
03:08I played YUUG.
03:10It's a lot of fun.
03:11It's been around for a long time.
03:13It's been around for a long time.
03:15Hitachi City, Ibaraki Prefecture.
03:17YUUG, the mystery of elementary school.
03:19It's a big obstacle.
03:24How did they play?
03:30Some Chiba people couldn't play YUUG.
03:36What comes to your mind when you hear the word YUUG?
03:39Curry balls from a curry shop come to my mind.
03:43Curry balls?
03:44Curry balls are famous.
03:45It's delicious.
03:46Curry balls from a curry shop.
03:48I often buy them.
03:49Curry balls.
03:50I eat them often.
03:51It's really delicious.
03:53It's a really fluffy curry.
03:55It's delicious.
03:57If you go now, it's still on sale.
03:59Some Chiba people couldn't play YUUG.
04:07What comes to your mind when you hear the word YUUG?
04:12Some Chiba people couldn't play YUUG.
04:20If you eat ramen, it's delicious.
04:22If you don't eat ramen, it doesn't taste good.
04:25It goes well with ramen.
04:26I like the texture of ramen.
04:28I want to eat it often.
04:30It goes well with beer.
04:34It's the best.
04:36What comes to your mind when you hear the word YUUG?
04:44It's amazing.
04:45What comes to your mind when you hear the word YUUG?
04:48Let's think about the future of Narita and Murakami in Japan.
04:55Good job.
04:57Narita Yusuke, a graduate of Tokyo University with a degree in data research, is wearing glasses that are asymmetrical.
05:09Murakami Shingo, a super eight who is interested in the economy, is trying to improve the future of Japan by discussing various problems in Japan.
05:22What is the theme of this time?
05:25How should I deal with the customer harassment?
05:30I ask the staff at the supermarket for a seat.
05:36I hit the driver's seat with a taxi.
05:41I threaten the driver.
05:44I tell him to lower the price because the food at the inn is bad.
05:50The customer is a god.
05:53Customer harassment.
05:59According to the company survey of the Ministry of Health, Labour and Welfare, the number of consultations between Pawahara and Sekuhara in the past three years has decreased.
06:09Kasuhara has increased.
06:14Kasuhara damage to the station staff is also serious.
06:19When I called a customer who was trying to break through the automatic inspection, he said,
06:25He repeatedly said,
06:31I was asked to check the taxi fare for a customer who missed the last train to the last stop.
06:37During that time, I was told that I was a late user.
06:44Kasuhara was scolded by the staff.
06:49What should I do with Kasuhara?
06:54What should I do with Kasuhara?
06:58You should use an AI.
07:00Can I use an AI?
07:02If you use a machine, you can't get angry.
07:06What can you do with an AI?
07:09Recently, call centers are becoming more and more AI-based.
07:12That's a big part of the reason.
07:14In other words, there are aspects such as efficiency and human resources reduction.
07:18The problem is that people in the call center get sick.
07:21In order to deal with it, we try not to respond to humans as much as possible.
07:25For that reason, there are more companies that can pay for it.
07:30From the reason that you can't see your face through the phone,
07:34to the reason that you have to speak for more than two hours,
07:38the call center is said to be more profitable than Kasuhara.
07:44Not only can you record conversations,
07:47but you can also use automatic voice recognition and AI.
07:54As a countermeasure against Kasuhara,
07:57we are developing a technology that makes the voice of a customer's angry voice into a voice that is not scary with just one button.
08:05That is...
08:07If you don't emphasize it, no one will read it.
08:11You wrote it in such a small font.
08:13Who would read this?
08:15The voice of a man who makes a claim.
08:19However, if you turn on the anger suppression function,
08:25Who would read this?
08:27If you use it now, will the customer be negative?
08:31AI automatically turns into a voice that is not scary.
08:36In addition...
08:43If you turn on the anger suppression function of a woman's angry voice,
08:55it responds to the voice of an angry woman.
09:02In addition, in the future,
09:05various companies are developing to make it possible for AI to automatically respond to claims.
09:14Certainly, if it's a machine, it's already decided to come back.
09:19If AI is used in a way that makes it impossible for people to notice that it's a machine...
09:27In addition, there is a strategy to make customers angry with junk AI.
09:32Certainly.
09:33I feel like American companies are doing it.
09:36If you call a customer consultation center at an American bank, a mysterious AI will come to you.
09:42It's so junk that you can't communicate at all.
09:46But it's a joke.
09:48You'll forget what you were originally going to complain about.
09:54You'll forget what you were originally going to complain about.
09:57So you'll lose that emotion again.
10:00In the first place, you should get rid of the belief that you have to respond to customers.
10:09In other words, don't serve.
10:13I don't know if this is a compliment, but you're being too hospitable.
10:18It's a form of service.
10:21I think it's an old-fashioned Japanese way.
10:25But maybe it's not that bad.
10:30That's right.
10:31A Japanese clerk said,
10:34If you drop your food at a restaurant, they'll exchange it for a new one for free.
10:43Even if it's a request that's not on the menu, they'll usually listen to it.
10:48There are very few people who think of customers as gods and respond politely.
10:56That's why they respond to over-the-top claims like Kasohara.
11:04In the first place, you should get rid of the belief that you have to respond to customers.
11:14I think it depends on the product or service.
11:18What if there's no customer service on smartphones or PCs?
11:23That's true.
11:25I don't know what to do.
11:28To put it mildly, I think it's all about unity.
11:34Unity?
11:36I don't want customers to be involved in things that I don't understand.
11:45So I think it's up to the customer and the company to decide.
11:52When you have an inspection.
11:55It's a reward for doing something like Kasohara.
12:00It's a compensation.
12:01It's a compensation.
12:03Kasohara is easy to create because it's anonymous.
12:06It's because you end up with customer A.
12:10You know your real name and face.
12:13If you don't know what to do, you'll get a little more greedy.
12:19I think it's about how to create an equal relationship between customers, companies, and stores.
12:27There's a service where you tell your member's name, date of birth, number, and ID, and they'll call you.
12:38If you do that, it's hard to get to the Kasohara issue.
12:43If you can change the whole system, you'll get rid of this kind of thing.
12:51If it's a service that fits.
12:54That's why it's the best solution to set up a customer service center in Japan based on your real name and date of birth.
13:07I don't know if the personal information I got there will be protected.
13:12I have to think about a lot of things.
13:15Can't you protect it?
13:17In Japan's production state.
13:20In order to protect it, you have to spend money on it and create a system.
13:27It's important to be able to track it when something happens.
13:31It's the same structure as the anonymity of the Internet.
13:35In the old days, it was really close to anonymity.
13:38It was almost a crime to do something.
13:41There's a little bit of a penalty for that.
13:43If you can find an IP address, you'll have a little bit of an advantage.
13:47You can do the same thing with online services and products.
13:52I think I can do that.
13:53But you know, there are shops in Kasohara.
13:56It's not like they're violent.
13:58It's like a restaurant.
14:01It's a store.
14:02It's a store.
14:03When I went to the supermarket yesterday, the customers were yelling.
14:06I was wondering what was going on.
14:08This ice cream is too sweet.
14:11It's too sweet.
14:13I wonder if they ate it because they wanted it to be sweet.
14:16That's the level of Kasohara, isn't it?
14:20How do you deal with that?
14:23Narita's encounter.
14:25There are actually claims that doubt the ears.
14:30For example, if you tell a customer who is drinking alcohol to lower his voice,
14:36You'll have to apologize for more than two hours in the winter.
14:40And then you'll be taken a video.
14:42It was censored on the Internet.
14:45It's a woman's habit.
14:48The incident of bringing a wooden sword to the store the next day.
14:54According to the survey conducted by people involved in smuggling and foreign food,
15:00Actually, 46.8%.
15:04The surprising data shows that about half of them were in Kasohara damage.
15:10But if you're dealing with American style,
15:12I think it's a style where you put a guard down, and if there's a little noise, you'll pick it up right away.
15:17Is that good for Japan?
15:19If you're being abused, you can just tell the police.
15:24It's a crime of alarm.
15:26It's a crime of alarm.
15:28Even if you force them to kneel, it's a crime of alarm.
15:32You just have to be more and more appropriate.
15:35There's nothing but appropriateness to get rid of it.
15:38It's going to be a surveillance society.
15:41It's sad to say it's sad.
15:43In other words, we have no choice but to use law, violence, and violence.
15:49In order to deal with such an inhumane Kasohara.
15:54In fact, in July this year, the Ministry of Health, Labour and Welfare
15:59It showed the policy of making Kasohara countermeasures.
16:04Also, some of the major companies have been making countermeasures since before they were made.
16:11In order to avoid Kasohara in Nazashi, Sagawa Kyubin has abolished the name tag.
16:18Even at major convenience stores such as Lawson and Family Mart.
16:23Initial notation of the name tag.
16:25We've begun to recognize the name tag.
16:30In order to prevent and record violence in the car.
16:36Install a drive recorder.
16:40Nintendo has a repair service regulation and a warranty regulation.
16:45If the company decides that there was a long-term delay due to statements such as denial of coercion and personality against employees.
16:55It is stated that there are times when the product is not repaired.
17:01Each company is also making countermeasures against Kasohara.
17:06But in essence, I think it's a question of whether we can heal the hearts of people who want to do this kind of Kasohara.
17:13I don't know if the stress of the person who was squeezed out there will create something different.
17:19It's like a crime.
17:21It's amazing. It's a great series of negative things.
17:25And this man is about 70 years old.
17:27The estimated age of the customers who were causing trouble.
17:33The majority of people who do Kasohara are in their 50s to 60s.
17:37It's kind of lonely.
17:39They don't have a relationship with society.
17:42I don't know how to heal it.
17:44I think it's because there were people who could talk to the company.
17:48That's not all.
17:50I'm in my 60s.
17:52Are you okay?
17:54I'm not.
17:56Don't you do Kasohara?
17:57I don't.
17:58The driver of the taxi is very polite.
18:02He's pushing his face.
18:04I think it's important to lower the cause.
18:08I think we need to think about how to heal it.
18:14It may be difficult.
18:16It's a society where harassment is difficult.
18:18In all genres.
18:20There is a possibility that it produces another kind of harassment.
18:24In the old days, men in their 50s and 60s could go to drinking parties.
18:28They could do whatever they wanted.
18:31It's easy for people who can't do Kasohara to do it.
18:36Kasohara.
18:37There is a possibility that they are going to the store clerk.
18:40I think it's because of the old society.
18:43If you worked for a long time, you would have more subordinates.
18:47Then you can't find a way to heal it.
18:50How about radio exercise?
18:53You should find something fun.
18:56It's like a game AI app.
18:59It's an AI that is specialized in receiving lectures and harassment.
19:06It's an AI.
19:08If you run for your hobby, you can't solve it.
19:11I think it's good to have a hobby.
19:13It's a fun way to look for it.
19:15There are quite a few people who lost their hobbies because they worked all the time.
19:22But AI may be one of them.
19:25I think so, too.
19:26In the old days, there was a stupid AI with an empty content.
19:32It only received fixed answers.
19:36If you talk to that AI, it will give you a fixed answer.
19:46In short, it's an artificial intelligence.
19:50Like a chat GPT, AI can have a natural conversation.
19:56If you are asked a question, you will answer B.
20:02You can only have a conversation that has been decided in advance.
20:06In addition, AI is not installed and there is no learning function.
20:11It is artificial intelligence that the accuracy of the conversation does not improve.
20:16However...
20:19There are a lot of people who rely on this.
20:22It's like an avatar.
20:24If it was now, it would be more precise.
20:27You can create content.
20:31You may be able to do counseling.
20:35It may be one of the solutions.
20:38If AI says,
20:40If AI says,
20:42If AI says,
20:44If AI says,
20:46It may be a solution for that person.
20:50It may be a solution for that person.
20:55It would never betray AI.
21:00It may be a robot that helps you.
21:05It's like pets.
21:08If you can create a robot that can control AI like a colleague,
21:11If you can create a robot that can control AI like a colleague,
21:14No, I'm serious.
21:15I mean, in a virtual space.
21:18You can just wear goggles and do it.
21:21And then you can do a lot of harassment.
21:23It's like a harassment app.
21:25You can do a lot of it.
21:26Harassment app.
21:27You can do it.
21:28I don't think there's one yet.
21:30I think there is.
21:31I think it's about time to be born.
21:33It's a stress-relieving app.
21:34I think it's possible.
21:35You can do virtual drinking parties.
21:36You can say,
21:38I want to have a drinking party like this.
21:39You can wear goggles.
21:40You can do a lot of things.
21:42You can actually drink by yourself.
21:44You can say what you want to say.
21:47You can express your feelings.
21:48I see. It's peaceful.
21:49I think it's a good idea to make an opening behind the scenes.
21:53I don't want to be brought into the public eye.
21:55Maybe.
21:57If AI evolves.
21:59It's more peaceful over there.
22:01Maybe.
22:02That's great.
22:02How about America, Mr. Narita?
22:05I think America is the advanced country of Kasuhara.
22:07Is that where it comes from?
22:09I often encounter people who are screaming and rampaging at supermarkets and drugstores.
22:16First, the security guard.
22:18He's going to kick him out.
22:20He's not going to deal with it.
22:22He's giving up on dealing with it.
22:24As you said, America is the advanced country of Kasuhara.
22:30There's a lot of social pressure.
22:33If there's an accident or an incident, it doesn't go that far, and it leads to a problem.
22:40It's perfect to deal with it.
22:42I see.
22:43It's not perfect, but it's developing.
22:46Because there are so many cases.
22:48For example, if you fire a company.
22:50There's a movie called My Age, My Life.
22:53George Clooney is the main character.
22:56If the company wants to fire you, you go to the company and tell them you've got a chance to start a new life.
23:08You're guiding them.
23:09Yes, I'm guiding them.
23:12My Age, My Life was nominated for the Academy Award in 2009 in the United States.
23:20George Clooney, the main character, is a full-time job in the United States, where he serves as an employer and oversees the country.
23:31He travels all over the United States and uses his professional counseling know-how to explain the reason for his dismissal.
23:42He's a professional who doesn't cause trouble, and he doesn't make you quit your job.
23:48The reason why such services are developing so much is because there's so much social pressure.
23:56The technology to avoid it is also developing psychologically.
24:05There's no such thing in Japan.
24:06It may be that bots, apps, and AIs will continue to play the role of pickpockets.
24:16In Japan, there are a lot of security guards in front of stores and in the middle of the night.
24:21There are more and more inbounds.
24:24There was a time when domestic violence was very serious, and there was talk of having a school police officer at school.
24:33But in the end, it didn't work out.
24:35I didn't know there was such a thing in Japan.
24:37There's no security culture in this country.
24:40No, there isn't.
24:41It's just buildings.
24:43It's just that they're coming in a little bit.
24:45There's a possibility that there will be more security guards in the future.
24:48America has a lot of security guards in hospitals.
24:52Hospitals are the most dangerous because there are a lot of cases where doctors and nurses are suddenly attacked.
25:01What kind of stress do you have?
25:03I think people's outbursts are the most unreadable.
25:07It's the same with politics.
25:09There must be people who want to say something about it, and there must be stress.
25:14He's definitely an A.I.
25:16He's definitely an A.I.
25:18It's just a way of using it.
25:20What Maruyama-kun is saying is very accurate, and I think it's a way of using it in every way.
25:26In the end, it's like that.
25:28How do you shape it? How do you use it?