Public services kaugnay sa reklamo sa ilang TNVS, tinalakay sa Senado

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Transcript

00:00The Senate Committee on Public Services is focusing on the frequent complaints of the Transport Network Vehicle Services.

00:07For example, the non-clean helmet,

00:10or the difficulty in booking rush hours.

00:13Their answer, here is the report.

00:19One of the reasons why it's hard to book rush hours or it's raining,

00:24are the complaints of the Transport Network Vehicle Services, like Grab,

00:28that the Senate Committee on Public Services heard.

00:31But they explained that they really lack in the driver's supply, especially during rush hours.

00:36A lot of them don't travel.

00:39And some of them let the traffic pass.

00:41That's why they need to be incentivized.

00:44Drivers can cancel their booking, even if it's just for hearing.

00:48If a passenger cancels, there's a 50 pesos fine.

00:51If you cancel, there's nothing.

00:54You're just saying it's star-star.

00:55Why is it like that? It's all favorable to you. What about your consumers?

00:58I'm sorry about that situation.

01:00But if it's like that,

01:02on the other hand, there are penalties that the driver gets

01:08for using Grab's platform.

01:10According to the LTFRB,

01:12there are drivers who get fined.

01:15They were fined, but it's just a small amount

01:18because it's just a small amount that they receive complaints.

01:21It's a penalty of 5,000 pesos.

01:24The violation is refusal to convey

01:27because you received the passenger.

01:30Some groups of TNVS also have complaints

01:33to the passengers who are abusing.

01:36A lot of them are abusing.

01:39Here in using PWD especially,

01:42the fake IDs,

01:44the students, when they come to the club,

01:47they will show their IDs or get a discount.

01:50That's how it should be described.

01:52Another complaint that was heard

01:55to some motorcycle taxis is just like this.

01:58The helmet of your riders,

02:01sometimes you clean it because it's dirty, smelly, there's poop.

02:04There's someone else who rode it.

02:06I know him. I won't mention him.

02:08After a few days, he already has poop.

02:10I already have poop.

02:11There are helmet cleaners that are used

02:14in different stations.

02:17In this hot weather,

02:19Mr. Chairman,

02:21we can't...

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