Soon customers of Dubai Electricity and Water Authority (DEWA) will be able to interact with customer service agents, apply for utility services, and even pay bills in the metaverse.
Called ‘DewaVerse’, DEWA’s platform on metaverse will also enable its employees to conduct borderless meetings on the virtual world, conduct safety trainings, and enable the organisation to collaborate with global entities to work on innovative solutions, including testing of prototypes and scaling up of projects in the real world.
Read the full story here: https://gulfnews.com/uae/science/video-gitex-global-shows-how-you-can-pay-your-dubai-power-bill-in-the-metaverse-soon-1.91193016
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Read more Gulf News stories here: https://bit.ly/2HLJ2km
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Called ‘DewaVerse’, DEWA’s platform on metaverse will also enable its employees to conduct borderless meetings on the virtual world, conduct safety trainings, and enable the organisation to collaborate with global entities to work on innovative solutions, including testing of prototypes and scaling up of projects in the real world.
Read the full story here: https://gulfnews.com/uae/science/video-gitex-global-shows-how-you-can-pay-your-dubai-power-bill-in-the-metaverse-soon-1.91193016
See more videos at https://gulfnews.com/videos
Read more Gulf News stories here: https://bit.ly/2HLJ2km
Subscribe to Gulf News on YouTube and watch more of our videos: https://www.youtube.com/user/GulfNewsTV
#UAEnews #gitex #dubai
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NewsTranscript
00:00If it's too far, you can look at the screen of the thing in your hand.
00:03We're just doing it on the top.
00:05Deewa is a globally leading, sustainable, innovative corporation.
00:09Deewa has shifted from being only a utility into becoming a corporation and
00:14created three digital subsidiaries under the umbrella of Digital Deewa, Moro, DigitalX, and InfraX.
00:20And Deewa is today having a very long journey of the Metaverse since 2014,
00:26before it was hyped as the Metaverse.
00:28It started with Google Glass, moved into the HoloLens, used DAQRI for smart helmets,
00:34as well as new AR and VR implementations for HR and onboarding,
00:39as well as generation, transmission, water, and civil use cases.
00:43Not only that, Deewa also used the Metaverse for fire safety, first aid trainings,
00:50and Deewa is also looking forward to expanding its scope within the Metaverse
00:54into using the currently developed use cases from future customer happiness centers,
01:00innovation labs, and collaboration rooms.
01:04These use cases are currently available in Jitex,
01:07and we are currently also looking forward to initiating our Digital Deewa Metaverse strategy,
01:14which is Deewaverse strategy in alignment with Dubai Metaverse assemblies,
01:18Dubai Metaverse strategy, which is around retail and real estate, academic sector or academia,
01:26as well as government services and tourism.
01:29Deewa is well situated in these four pillars.