24 Oras is GMA Network’s flagship newscast, anchored by Mel Tiangco, Vicky Morales and Emil Sumangil. It airs on GMA-7 Mondays to Fridays at 6:30 PM (PHL Time) and on weekends at 5:30 PM. For more videos from 24 Oras, visit http://www.gmanews.tv/24oras.
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Breaking news and stories from the Philippines and abroad:
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NewsTranscript
00:00This is the discount on the privileges for persons with disabilities or PWD.
00:09But what if he can't benefit from it because the health department doesn't have an online database?
00:14That's what your Kapuso Action Man will tell you.
00:18This ID of my son, who is from Valenzuela, is not accepted here in the food of ******.
00:31So, my mom has something to verify.
00:35My son is not registered with PWD.
00:41The plan of the Versoza family to eat in a restaurant in Caintarizal was delayed in December
00:47because the person with disability ID of Dino's five-year-old son was not accepted by the food.
00:55The name of the child is not on the Philippine Registry for Persons with Disabilities of the Department of Health Online.
01:01We were surprised because we ate there five times.
01:06But this December 2024, it was not honored. It's not valid.
01:11In 2021, they were able to get the PWD ID of Dino's son from the PWD Affairs Office of the City of Valenzuela.
01:20What happened to his kidney is 70 percent damage.
01:25The validation of this PWD is up to next year, 2026.
01:32It's a big thing for us.
01:34Like him, he has maintenance of his medicine, 20 percent.
01:40Of course, it's a big thing for us.
01:43The family's only wish is to clarify what happened.
01:46It's just a clarification since it's a municipal issue.
01:53Your loved one, Action Man, called the government agency that can respond to the alleged violation.
01:59According to the officer in charge of Valenzuela City Person,
02:01with Disability Affairs Office, Snooki Cortez, the PWD ID of Dino's son is confirmed to be legitimate.
02:08But it has not yet been registered in the Philippine Registry for Persons with Disabilities of the Department of Health Online
02:15because the pecking ID was leaked.
02:18The website was created to verify if the PWD ID is legitimate.
02:24As of now, the encoding of the details of PWD cardholders in the city continues since the pandemic.
02:31The DOH denied this, especially since there are still PWD ID records that are not in their registry.
02:38That's why in the event that a PWD ID is found with no record,
02:43it needs to go to the office that issued the ID.
02:48Although the DOH is the one in charge of the system,
02:51only the PWD cardholders in the registry can register.
02:56I would like to inform the public that we have a website in the National Council of Disability Affairs, ncda.gov.ph,
03:03and you can go there and search.
03:05It has a template, so you can see what should be included in our Persons with Disability IDs.
03:13When they see that the template is different, that's the time for them to verify.
03:21Thank you for listening to us, Kapuso Action.
03:25We went to eat to get their opinion, according to the branch owner and supervisor.
03:30They started verifying PWD ID online last year to avoid pecking.
03:35PWD ID or those that are not in the DOH registry online,
03:39they are asked to verify in the issuing office.
03:46We will investigate this case.
03:47For your information, please send it to the Kapuso Action Man Facebook page
03:51because any complaint, abuse or suspicion,
03:54Kapuso Action Man has the right to take action.
03:57Next up is the story of the Pantawid Pamilyang Pilipino Program grantee, Kapuso Action Man.
04:07His name is spelled incorrectly in the DSWD database.
04:11Other problems have arisen, such as the delayed release of his assistance.
04:16Here is our action.
04:18The 10-year-old Geneline is the replacement of the Pantawid Pamilyang Pilipino Program or four-piece grantee
04:25when her mother passed away in 2016.
04:28From Occidental, Mindoro, she moved to San Jose, Del Monte, Bulacan to live with her older brother.
04:35Geneline received a payout of P25,000 from 2018 to May 2020,
04:42Geneline received a payout of P25,000 from 2018 to May 2020,
04:47until June of the same year.
04:51When we moved here, there was a problem with the name.
04:57There was a name discrepancy.
04:59According to the DSWD, Citilink of San Jose, Del Monte, Bulacan,
05:03there was a difference in the spelling of Geneline's name in their database.
05:08I read everything they asked for.
05:11I haven't seen the answer yet.
05:15I haven't seen the explanation of what happened.
05:19Now, they said, wait, wait, wait, just wait.
05:23It's being processed.
05:25It will take a long time.
05:27The wait for the payout reached the end of Geneline's exit as a four-piece beneficiary in September 2023.
05:37She is the last monitored child in the family, who is now 18 years old.
05:43It's almost over.
05:45It's just so hard.
05:47That's what we were hoping for.
05:52Your beloved action man went to the DSWD Field Office, Region 3, Central Luzon.
05:57They explained that there was a difference in the spelling of Geneline's name in her cash card in Mindoro,
06:03which was corrected in December 2016.
06:06In 2019, her transfer to San Jose, Del Monte, Bulacan was approved,
06:11where she was given a new cash card in April 2022.
06:16In October 2023, the follow-up to the unpaid payout in her account was approved.
06:21The agency asked for several documents and Geneline was approved in August 2024.
06:27The transfer of funds was approved, but a few days ago, there was a problem with Geneline's cash card.
06:34It was blocked and required a pin reset.
06:37Now, the bank is fixing it.
06:39Tung Akin, the cashier, entered Geneline's account with a payout of more than Php60,000.
06:45I'm very thankful.
06:47At that time, I didn't dare to approach the beloved action man.
06:52He's my idol. I miss him every hour. Thank you very much. I'm really blessed.
07:03Mission accomplished.
07:05For your updates, send it to the Kapuso Action Man Facebook page.
07:09Because in any complaint, abuse or suspicion, Kapuso Action Man has the right action.
07:22Kapuso Action Man