A couple were escorted off a plane by police after their card was unable to process a £7 transaction for onboard food.
Ann-Marie Murray, 55, was flying from Tenerife to Bristol on March 28, with her partner.
They decided to buy a bottle of Coke, water and Pringles while onboard the flight - but had trouble paying.
The Barclays card they attempted to use failed to process the payment, and they'd used up all their cash on holiday, they said.
Ann-Marie Murray, 55, was flying from Tenerife to Bristol on March 28, with her partner.
They decided to buy a bottle of Coke, water and Pringles while onboard the flight - but had trouble paying.
The Barclays card they attempted to use failed to process the payment, and they'd used up all their cash on holiday, they said.
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NewsTranscript
00:00Hello, alright? Yes, thank you. Hi. What's your name, sorry? Anne-Marie Murray. Anne-Marie?
00:12Oh, hang on. Yeah. Wait, hold on two seconds. What's your name, mate? I can't wait. I'm
00:20sorry. Right, do you want me to use the toilet? Yeah.
00:28What have you been? Anne-Marie. Is it nice? Yeah, lovely. Yeah, play as America.
00:49Do you know why we've been called? Yeah.
00:56There isn't a problem because my card isn't working and we offered to pay
01:02and the card wouldn't work. They tried it five times but this happened before
01:07to people in front of us, like in December. That is their card machine and they admitted.
01:18Apart from this, how was the holiday? Lovely, yeah. Yeah, it's nice.
01:33It's just really, it's very silly misunderstanding.
01:38And it's happened on those planes before, not with us, with other people.
01:48We'll have a ride back to the terminal.
01:54Yeah, do you want to hold me too?