A new Hospice shop brings a presence back to Kingswinford for The Mary Stevens Hospice.
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00:00Welcome to Townsend Place to our new Mary Stephens Hospice shop.
00:06This is the first shop we've opened in seven years and we're absolutely delighted to be back in Kingsford.
00:12So we're going to hand over to Rachel, new shop manager, and Helen, one of our sisters, to cut the ribbon.
00:18So we're here at the Mary Stephens Hospice shop, brand new shop for Kingsford.
00:34But there was one here previously wasn't there, Clare?
00:36There was, up in the High Street, yes.
00:38How long ago was that then?
00:40It's been shut for six, seven years now.
00:42Yeah, so nice to be back.
00:44Absolutely, yeah.
00:46How many shops have you got now?
00:48This will be our fourteenth shop.
00:50Fourteenth shop?
00:52Yes, we're very proud.
00:54Where was your first shop?
00:56Our very first shop was in Victoria Passage, Stourbridge High Street.
00:58Just off Stourbridge High Street.
01:00And that was some 31 years ago now.
01:0231 years, wow.
01:04And store manager is?
01:06Rachel.
01:08Are you new to the team or have you been involved with a shop previously?
01:10I'm not. I used to sponsor Mary Stephens at Wollaston.
01:12I did that for five years.
01:14So I've been being bank staff all by Mary Stephens
01:16for about a year and a half.
01:18So this is my first full-time shop.
01:20So I'm very excited.
01:22And hats off, I mean, it's the life, isn't it?
01:24The volunteering team that are kind of behind you.
01:26So hats off for those five years
01:28putting in the graft there.
01:30And we've got a couple of staff members.
01:32You had the honour of cutting the ribbon, didn't you?
01:34I did, yes.
01:36So you're one of the nurses at the hospice?
01:38Yes, I've been working on the inpatient unit now
01:40for just going into my ninth year.
01:42It's wonderful.
01:44The work they do is amazing, isn't it?
01:46Incredible. We've got a great team.
01:48And people get confused with hospices.
01:50They kind of think it's a place where we go in its end of life.
01:52But it's not, is it?
01:54You have day patients, you have all kinds of cases.
01:56Absolutely.
01:58We've got two parts for our hospice.
02:00We've got our day services.
02:02We're currently looking after between 100 and 150 patients a week.
02:04And they come in for
02:06eight-week programmes
02:08of targeted care
02:10or for therapies
02:12or to access our patient
02:14and family support services.
02:16So social worker, bereavement team,
02:18spiritual care.
02:20And then we've got our inpatient unit
02:22where Jasper and Helen work.
02:24We've got ten beds and we look after anybody
02:26from the age of 18 right the way through.
02:28We offer symptom management,
02:30crisis intervention,
02:32as well as end-of-life care.
02:34Yes, it's a massive team, isn't it?
02:36So you're always after
02:38good quality donations for the shops, aren't you?
02:40We are.
02:42Rachel will be pleased to see you turn up with a bag of some good quality stuff.
02:44How much of a big part
02:46is it in terms of the funding
02:48that you get from the shops?
02:50How much of the funding comes from that kind of area?
02:52So we have to raise
02:54as a hospice
02:56over £2.8 million
02:58every year
03:00towards our running costs.
03:02Our trading company, which is all of our shops,
03:04give back to us
03:06more than I make
03:08upwards of £300,000 a year.
03:10So it's a huge, huge
03:12part of the hospice
03:14that's really important to us.
03:16Well, thank you very much
03:18everyone involved and good luck
03:20with this new shop here in King's Winford.
03:22Come down and spend your money, folks!