IT outage: Will my flight, train or GP appointment be affected?
The world has ground to a halt, with checkouts not working, flights grounded and trains no longer running as a global power outage for Microsoft and cybersecurity firm CrowdStrike affects worldwide services.
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00:00The world has ground to a halt, with checkouts not working, flights grounded and trains no
00:05longer running as a global power outage from Microsoft and cyber security firm CrowdStrike
00:09affects worldwide services. London's biggest airport Heathrow said in a statement that
00:14its flights are operational, though we are experiencing delays. Gatwick warned passengers
00:19that delays are to be expected, especially when checking in and passing through security,
00:23while Luton confirmed it's currently using manual systems to support their operations.
00:28Check with both your airline and airport before travelling, and leave in plenty of
00:32time to allow for any delays if you're flying. NHS England said the IT issues are causing
00:37disruption in the majority of GP practices, with staff there unable to access patient
00:41records or book appointments, but there's currently no known impact on our emergency
00:45services. When it comes to trains, real-time customer information boards on platforms aren't
00:50working properly, so check online for last-minute cancellations, which are happening on services
00:55where they're not able to access driver diagrams at certain locations. National Rail
00:59said its IT teams are actively investigating to determine the root cause of the problem.
01:04But what caused the issue, and when will it be fixed? CrowdStrike Chief Executive George
01:08Kurtz commented in a statement on X, this is not a security incident or cyber attack.
01:13CrowdStrike is actively working with customers impacted by a defect found in a single content
01:18update for Windows hosts. The issue has been identified, isolated and a fix has been deployed.