• 3 months ago
How to Manage Your Time as an Entrepreneur - Ali Abdaal

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Transcript
00:00Okay, so before I read this book about a year ago,
00:02I pretty much always felt like I didn't have enough time
00:05while I was growing my business.
00:06I was feeling pretty stressed and burned out
00:07and my business was often suffering
00:09because I didn't really know how to manage my time.
00:10I started this business so that I could get freedom
00:13and do what I want, but then, like I looked at my calendar
00:15and it will always be rammed with things
00:17that I didn't particularly want to do.
00:18But then, about a year ago,
00:19I came across this absolutely incredible book,
00:21Buy Back Your Time, where Dan Martell explains
00:23how growing a business does not actually have to mean
00:25working harder.
00:26According to Dan, you can in fact work less,
00:28but you have to understand the principles
00:30of time management that he lays out in his book to do that.
00:32Now, Dan Martell is a Canadian entrepreneur
00:34and the founder of Clarity FM and Flowtown
00:36and has apparently made hundreds of millions of dollars
00:38in software businesses.
00:39And so in this video, we are gonna go through
00:40three key ideas and three strategies from this book,
00:44Buy Back Your Time, which is what we are discussing
00:46in this episode of Book Club, the ongoing series,
00:48where for the last four years, I have been distilling
00:50and discussing highlights and learnings
00:51from some of my favourite books.
00:52Oh, and by the way, if you're new here, my name is Ali.
00:54I'm a doctor turned entrepreneur
00:56and also the author of this book, Feel Good Productivity,
00:59which is about how to do more of what matters to you
01:00in a way that's actually enjoyable,
01:01meaningful, and sustainable.
01:02And here on this YouTube channel,
01:03I make videos about how to build a life you love.
01:05Some of them are about productivity,
01:06some about personal development,
01:07and increasingly, I'm making a lot of videos
01:09aimed at entrepreneurs like me and maybe like you as well
01:12about how to grow your business,
01:13but in a way that doesn't completely ruin your life.
01:18Okay, so before we talk about the three key ideas
01:20and the three strategies,
01:22let's start by talking about the pain line.
01:24And I think this is pretty good.
01:25It's basically that as an entrepreneur,
01:27when your business gets to a particular size
01:29or a particular scale,
01:30you end up feeling quite a lot of pain.
01:32And one or a combination of three things can happen
01:34when you hit this pain line.
01:35So Dan writes, when you hit your own pain line,
01:38where the daily pain of working on tasks and projects
01:40you hate is too great,
01:41you either change by embracing new belief systems
01:44and tactics, or you stop growing.
01:46Your growth halts because of an emergency,
01:48or more likely you subconsciously stop your own growth
01:50by doing one of three things.
01:51And those three things are sell, or sabotage, or stall.
01:55Now it's worth kind of double clicking on some of these.
01:58Sell is the first one.
01:59Now this is actually what I did in 2019
02:01when I sold my first business, Six Med.
02:03I sold a majority stake in that
02:04to a guy who is now a friend of mine.
02:05And I sold it because I hit this pain line.
02:07And I didn't recognise this at the time,
02:09but I was kind of growing my YouTube channel
02:11and I also had this business that was doing okay,
02:13but it was sucking up a lot of time and energy
02:15and attention.
02:15And I didn't really feel the passion
02:17for that business anymore.
02:18And so when the opportunity came to sell that business,
02:20I jumped on it and I felt like a wave of relief,
02:22like, oh, I don't need to worry about this business anymore.
02:24It's in the hands of someone else
02:25who's gonna grow it, et cetera, et cetera.
02:26Option number two that can happen is sabotage.
02:28You suddenly decide to launch a new product
02:30or a new line of business.
02:31You urgently feel the need to overhaul your website.
02:33You keep replacing key team players for small mistakes.
02:35You drag your feet on business decisions
02:36until the opportunity slides by.
02:38And then option number three
02:39that we actually see quite a lot of here on YouTube
02:41is stall.
02:42Stalling is what happens when you confess,
02:44I'd rather have a smaller company.
02:46It's making a conscious decision not to grow.
02:48When you're so overwhelmed managing
02:50your current company size,
02:52growth can feel downright exhausting.
02:54But, you know, I somewhat disagree
02:56with Dan's perspective on this,
02:57but like I'm gonna say anyway,
02:59here is the dirty secret about stalling.
03:01A decision to not grow is a decision to slowly die.
03:03We've seen this quite a lot on YouTube
03:05where a lot of times a YouTuber will get to a certain size.
03:07They'll hire a team.
03:09They'll realize, oh crap,
03:10I don't wanna deal with the management of this team.
03:13It's taken the joy away from the craft,
03:14you know, that I really enjoyed making videos
03:16and now I have to be a leader and a manager.
03:18I don't really like that.
03:19Some YouTubers push through that
03:20and come out on the other side
03:22where they now have a business that really lights them up,
03:25that lets them do exactly what they want on their own terms.
03:27But a lot of other YouTubers and business owners
03:29will sort of pull back from that line and decide,
03:31you know what, I'm gonna fire everyone
03:32and I'm gonna go back to just me.
03:34I personally think either of these options
03:36are totally reasonable depending on what your goals are
03:37and what you actually want.
03:39But something that Dan would say is that,
03:40well, if you've hit that pain line and then you stall,
03:43it's because you weren't able to level up
03:44and get beyond that pain line to your Nirvana place
03:47where you can genuinely do whatever you want with a team
03:49rather than feeling like you're
03:51sort of in this painful position
03:52of having to call things back.
03:53So you either sell or you sabotage or you stall.
03:56And his whole philosophy in this book
03:57is that at the point where you hit this pain line,
03:59this is where you start buying back your time.
04:02And in theory, by following this philosophy,
04:04you can then move past the pain line,
04:05your business can grow while you stay happy and fulfilled
04:09and passionate about the entire process of doing it,
04:11but you don't have to stall growth
04:12just because you've hit this point
04:14where it feels particularly painful.
04:15Okay, so let's move on to talking about key idea number one,
04:17which is the buyback loop.
04:20And this is the idea behind the buyback loop.
04:22You hit the pain line, and then there are three things.
04:24You audit, you transfer, and you fill.
04:27So what he says in the book is this.
04:29A buyback loop occurs as you continually audit your time
04:33to determine the low value tasks
04:34that are sucking your energy.
04:35Then you transfer those tasks optimally
04:38to someone who's better at them and enjoys them.
04:40Lastly, you fill your time with higher value tasks
04:43that light you up and make you more money.
04:46Then you start the process over again.
04:47And the whole philosophy here is that you are buying back
04:49your time when you hit that pain line,
04:50you're figuring out, okay, what are the things
04:52I no longer want to do or need to do?
04:54How do I transfer those things to someone else
04:56who enjoys them and is probably actually better
04:57than me at them?
04:58And then how can I fill my time with things
05:00that I actually want to do, that light me up,
05:02that give me energy, and that actually grow my business?
05:03And so he writes, here's how to start thinking,
05:05audit, transfer, fill in your day-to-day
05:07beginning right now.
05:08Audit, what tasks do I hate doing that are easy
05:11and inexpensive to offer someone else?
05:13Transfer, who do I have on my team or who can I hire
05:16even part-time to take these over?
05:17And number three, fill.
05:18What tasks should I focus on that I love doing
05:21that can immediately bring more money to my company?
05:23Audit, transfer, fill is a simple expression
05:25of the buyback principle, but it offers a quick insight
05:28into what may be driving you crazy today.
05:30So for me, what this looks like as I started applying this
05:32once I read the book about a year ago,
05:33is that I was looking at my calendar pretty much every week
05:36and thinking, okay, what is currently on my calendar
05:38that I really shouldn't be doing?
05:40And in terms of shouldn't be doing,
05:41it was like, this thing does not light me up
05:43and or it does not make large amounts of money.
05:44I realised that for me, basically the stuff
05:46that I enjoy doing that also happens to make the most money
05:49for the business is, for example, filming videos
05:52and doing product-related stuff for new products
05:54because I like teaching and I like building cool stuff.
05:56So anytime I'm spending not doing those things,
05:58that is somewhat inefficient and I should try
06:01and delegate those things so that I can operate
06:04in my zone of genius, as it were, where I'm making videos
06:07and doing the product stuff, all of which drives
06:10direct revenue to the business.
06:12Oh, and by the way, another great way to save time
06:13as an entrepreneur is to use Hostinger
06:15for your website needs who are very kindly sponsoring
06:17this video.
06:17Hostinger is the platform that we personally use
06:19to host three of our company websites.
06:21We've got alibdahl.com, we've got ptya.com,
06:23which is our YouTuber Academy,
06:24and we're also moving productivitylab.com
06:26over to Hostinger.
06:27And one of the great things you can do with it
06:28is you can save a lot of time using their AI features.
06:31So I'm gonna show you how this works
06:32by going over to hostinger.com slash alibdahl
06:34and they've got these two plans,
06:35but if you're an entrepreneur,
06:36then I would recommend the business website build.
06:38So I'm gonna hit that.
06:39Okay, so now that I've logged in,
06:40I'm gonna create a website
06:41and I'm gonna use the Hostinger website builder.
06:43This is the Hostinger website builder.
06:44Let AI create your website in minutes.
06:46Perfect.
06:47I'm gonna do a landing page for VoicePal,
06:49which is a new software product that we're working on.
06:51VoicePal is the ghostwriter in your pocket.
06:53It's an iOS app that lets you record,
06:54listens to whatever you say,
06:55asks you sensible follow-up questions,
06:56and generates a first draft that sounds exactly like you.
06:59And let's surprise me in terms of color palette.
07:02Now we're gonna edit site.
07:03Ghostwriter in your pocket.
07:06I can use their AI logo generator.
07:07I can say ghost friendly emoji.
07:10Oh, that's actually not bad.
07:11That's a pretty good starting point
07:13for a cute friendly ghost icon
07:15for this new app that I'm building.
07:16Anyway, the whole point of all these AI tools
07:18is not that it just sort of completely
07:19creates a website for you,
07:20but it saves time in creating your first draft.
07:22In the plan as well, you get a free domain,
07:24which is your website address,
07:25which is essential when building a website.
07:26You get a free email address to use
07:27that's attached to that domain.
07:28And you can set up up to 100 websites on the same account,
07:31which is all very nice and secure.
07:32So if you're looking to build a website,
07:34I would definitely recommend Hostinger.
07:35We use it for our own stuff.
07:36There'll be a link to sign up in the video description.
07:38And if you use the coupon code Ali Abdaal at checkout,
07:40they will give you an additional 10% off the paid plans.
07:43And they also have a 30 day money back guarantee
07:45for peace of mind in case you're worried
07:46about whether it's right for you.
07:47So thank you Hostinger for sponsoring this video.
07:50All right, key idea number two is the drip matrix.
07:53And there is a nice quote that teased this off,
07:55which is successful people aren't doing what they love
07:58because they're rich.
07:59They're rich because they've learned to do what they love
08:01and only what they love.
08:03This is kind of the philosophy of my own book,
08:04Feel Good Productivity.
08:05When you can find a way to spend your time doing stuff
08:08that you genuinely enjoy,
08:09you are way more productive at that thing,
08:11you're way more creative, you're way less stressed,
08:13and you also have more energy to give
08:14to the other important areas of your life.
08:16My friend Joe Hudson, who's an executive coach,
08:17says basically, enjoyment is efficiency.
08:20When you're enjoying the thing,
08:21you are very efficient at it and you can do it very well.
08:23And so as entrepreneurs,
08:24really the thing we're trying to do
08:25is to be operating in this enjoyment zone
08:27where we genuinely love the thing that we're doing.
08:29And we find that the more we're in that zone,
08:31the more our business is likely to grow.
08:32And so the drip matrix is one way to kind of visualize this.
08:35And so here's the idea.
08:36It's like a two-by-two matrix, as you can see here.
08:37On the X-axis, on the bottom here,
08:39we've got it lights you up.
08:40So these are things that light you up a lot.
08:42These are things that don't really light you up.
08:43And then on the Y-axis, we have makes you money.
08:46So stuff over here makes you lots of money.
08:48Stuff over here makes you not very much money.
08:49Now, if something does not light you up
08:51and does not make you a lot of money,
08:53that should be delegated.
08:54It probably has to be done, but you don't enjoy it.
08:56And it's not making that much money,
08:57so that's an easy thing you can delegate.
08:58These are things that you should really get rid of ASAP.
09:01There's no reason not to get rid of these things.
09:0280% done by someone else is 100% freaking awesome.
09:06I love this quote.
09:06Whenever it comes to delegation,
09:09the fear is always like, oh, but if I delegate this thing,
09:11they won't be able to do it
09:13as well as I could do it myself.
09:14And that is always true.
09:15Well, it's not always true, but it's often true.
09:17You not having to come in on the weekend
09:18to get caught up is 100% awesome.
09:20You not having to miss your kid's game
09:21or a friend's birthday party is 100% awesome.
09:24You not having to spend half of your week
09:25doing something you hate for the 100th time
09:27is 100% awesome.
09:28Then you've got R for replacement.
09:30This is where it is harder to get rid of stuff
09:33because the stuff is making you money,
09:34but it's draining your energy.
09:35And it becomes harder to find someone to replace you
09:38in doing those particular tasks.
09:39Here's a nice quote as well.
09:40That's why sometimes I call this the pitfall quadrant.
09:43You can get stuck in here,
09:44working on sales or marketing or delivery
09:45or managing big teams
09:47because these tasks do make you more money,
09:49but they don't light you up.
09:50These tasks are better to do
09:51than working on low value tasks
09:53that neither make you money nor light you up,
09:54but I want you to shoot for something higher,
09:56something better.
09:57I want you to shoot for Oprah or Buffett.
09:59And he's referring to Oprah Winfrey and Warren Buffett
10:01who spend all of their time
10:02only doing things that light them up.
10:04And these people are also extremely rich.
10:05And his argument is that they're not doing that
10:07just because they're rich.
10:08They actually got rich by virtue of the fact
10:09that they found ways to spend all of their time
10:11only doing things that light them up.
10:13This quadrant, this replacement quadrant,
10:15when I speak to entrepreneurs who are struggling
10:17and if they come to me for advice or anything
10:18like friends or team members or whatever,
10:20this is really where the problem is,
10:22where it's like, ah, I don't enjoy doing this thing,
10:25but it makes lots of money.
10:27And that is always a problem.
10:28Whenever I find myself saying,
10:30I don't enjoy doing this thing,
10:31but it makes a lot of money,
10:32I realise, uh-oh, that is actually
10:34a very, very dangerous place to be
10:36because if you don't enjoy it, but it makes money,
10:37you can actually get stuck there for a very long time.
10:40I realised with some corporate speaking gigs, for example,
10:42they make a load of money,
10:43but I don't particularly enjoy doing them.
10:45It's like now you're balancing up enjoyment and money.
10:48It feels when you're in scarcity mindset
10:50and when your business is like small
10:51or maybe it's not growing as fast as you like,
10:52that like, I have to do those things
10:54that are making money that I don't enjoy
10:56because they're making the money.
10:57And it's like, we get fixated on the money thing.
10:59But what we need to recognise is that,
11:01you know, as Dan calls it, it's a pitfall quadrant.
11:03It is a siren's call of trading money for enjoyment.
11:05And you can, in fact, have it both ways.
11:07You can have your proverbial cake and eat it too.
11:10And in fact, if you find a way to just focus on things
11:12that you genuinely enjoy,
11:13you can find ways to monetise those things.
11:15And this is a constant battle
11:16that me and every other entrepreneur I know
11:18goes through on an almost daily basis,
11:20this trade-off between enjoyment and money.
11:21Anyway, next we have I for investment.
11:24This is where something gives you a lot of energy,
11:26it really lights you up,
11:27but it does not make you very much money.
11:29This is a good place to spend your time
11:30because it's lighting you up,
11:31it doesn't have to make money.
11:32And then you have the production quadrant.
11:34These are things that light you up
11:35and make you lots of money.
11:36So for me, the production quadrant
11:38would be filming YouTube videos,
11:40doing talks, creating new products.
11:42Those are basically the three things that light me up
11:44and also make lots of money.
11:45But then the investment quadrant
11:46is things that light me up or give me energy,
11:48but they don't make very much money.
11:49These are things like going to the gym
11:51or spending time with my friends and family
11:52or like playing video games every now and then
11:54or reading fiction books.
11:56This is an important quadrant
11:57to be spending a decent amount of time in.
12:00Because the other mistake that entrepreneurs make
12:01is they spend all their time in the production quadrant
12:04and the replacement quadrant,
12:05essentially doing the high value monetization tasks,
12:08but they let their health, their hobbies,
12:10their relationships fall by the wayside.
12:12And so I've fallen into this trap
12:14a bunch of different times.
12:15It's always a bit of a balancing act,
12:17but I like Dan's way of framing this as the drip matrix.
12:20And basically what he's saying is that
12:21these two quadrants are a good place to spend our time.
12:24This is a terrible place to spend our time
12:26in terms of like, this is the stuff
12:27that should be delegated.
12:29And the replacement quadrant
12:30is also a bad place to spend our time.
12:32And really we're aiming for all of the things we do
12:33to be giving us energy and lighting us up
12:35in some way as entrepreneurs.
12:37If any of this is resonating with you,
12:38100% would recommend you get the book.
12:40And yeah, it's actually, it is very good.
12:41All right, and now we come to key idea number three,
12:43which is the only three trades that matter.
12:48There are three trades available to everyone.
12:50You, me, Richard Branson, and Andre.
12:53Who's Andre?
12:54Andre is like this friend, whatever.
12:56There are three trades available to everyone,
12:58but most people never realise they're making them.
13:00You can be a level one trader as an employee,
13:03a level two trader as an entrepreneur,
13:05and a level three trader as an empire builder.
13:07Okay, so what the hell does that mean?
13:08Well, a level one trader is an employee
13:11who trades their time for money.
13:13This is where most people are at.
13:15We are working for usually one employer
13:18and we are trading our time for money.
13:20That is a level one trader.
13:21When you become an entrepreneur
13:22and you start doing a good job with it,
13:24you start trading your money for more time.
13:27That is your second trade.
13:28And there's a nice little diagram here.
13:29Level one trade is time for money,
13:31and this is called income.
13:32A level two trade is money for time,
13:34and this is called leverage.
13:35And then the place where we're all trying to get to,
13:37a lot of entrepreneurs are trying to get to,
13:38is where you're trading money for more money,
13:40and this is freedom.
13:42This is where you're not even having
13:43to trade your time for it.
13:44Your money is making more money.
13:45This is how investors get rich,
13:47because they're putting their capital to use
13:48rather than their time to use.
13:50And that is where you have the level three trader,
13:52which is the empire builder.
13:53An empire builder trades their money for more money.
13:56Now, I'm personally still at level two,
13:57where I'm trading money for time,
13:59and also, in some ways, still trading time for money.
14:02So, making YouTube videos is a high income thing.
14:05It's fairly leveraged,
14:06but I haven't really gotten to level three, empire builder,
14:08where it's money that I'm trading for more money.
14:11I'd like to get to there someday.
14:12That is where you have total freedom,
14:14where you then don't even have to work,
14:16or don't even have to work for your money.
14:17Your money is simply making more money
14:19by virtue of the different assets you're putting into,
14:21and the people that you're hiring, and stuff.
14:23And you have to go through levels one and two
14:25before you can get to level three.
14:26Quick heads up, by the way,
14:27if you would like to read summaries of other books,
14:29then you should definitely check out Shortform.
14:30There will be an affiliate link
14:32with a 20% discount in the video description.
14:34They're not sponsoring this, but that is an affiliate link.
14:36I've been using them for years.
14:37It's an amazing service that summarizes
14:38over a thousand nonfiction books.
14:40And you might like to also check out
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14:44So, if you like books, you like learning,
14:45and you wanna do it in a time efficient way,
14:47you should definitely check out Shortform.
14:48Okay, so those were three key ideas
14:49that really resonated with me.
14:50And I wanna talk about three practical strategies
14:53that you can apply as an entrepreneur
14:54to help you manage your time better.
14:56And the first one is to get an assistant.
15:00If you're an entrepreneur,
15:01and you do not yet have an assistant,
15:02then you are missing out on a large amount of stuff.
15:05And this whole chapter six, Clone Yourself,
15:07is a really good chapter.
15:08Basically all about why and how to hire
15:10and work with an assistant.
15:12Now, as a quick aside, if you're at this part of the video
15:13and you're interested in learning more about this,
15:15you should absolutely sign up
15:16to my completely free business class newsletter.
15:18This is basically where me and my team
15:19share behind the scenes insights
15:21from what's worked to grow our business
15:23from zero to 5 million in revenue,
15:25and what we're learning actively
15:26to try and get it from 5 million to 10 million in revenue.
15:29And I personally had an assistant since like 2020.
15:32So for the last four years,
15:33I've been working with various virtual assistants
15:35and personal assistants.
15:36And I'm gonna do some issues of that newsletter
15:39where me and my assistant share the methods
15:40that we use to work together.
15:42It is completely free.
15:42It's aimed at entrepreneurs.
15:43You can check it out.
15:44There's a link down below
15:45if you wanna check it out for whatever reason.
15:46And so this whole shtick in this chapter,
15:48which I completely agree with,
15:49is that every entrepreneur
15:50needs an administrative assistant.
15:52There are two major thing
15:53that an assistant can get off your plate,
15:55and that is your calendar and your email inbox.
15:57He writes, an administrative assistant
15:59is the easiest way to begin
16:00transferring delegation quadrant tasks today.
16:03Every entrepreneur should have one, no exceptions.
16:05Even if you can't afford a full-time traditional assistant,
16:08determine your buyback rate
16:09and consider a virtual assistant.
16:11He defines buyback rate, by the way,
16:12as how much money are you making per year
16:13in terms of profit and everything else,
16:15divided by 2000 to get your hourly rate,
16:17and then divided by four to get your buyback rate.
16:20In my case, let's say I make a million in profit
16:22divided by 2000, that's, what is that, $500 an hour?
16:25And therefore my buyback rate is 500 divided by four,
16:27so anything that I can delegate
16:29for less than $125 an hour
16:31is stuff that I should delegate,
16:32because you wanna get at least a 4X ROI on your time.
16:34So that would be the buyback rate situation.
16:36An assistant can help execute on tasks
16:38because they don't execute
16:39with the same emotional baggage that you do.
16:41Typically, they won't be scared to tell a customer no,
16:44like you would be, because it's not really their company.
16:46Use that to your advantage by setting rules
16:48and then expecting your assistant to execute.
16:50This is something that my assistant, Iram, is very good at.
16:52I really struggle to say no to things when people ask me,
16:55because I'm a nice guy and I'm a people pleaser,
16:57and if someone comes up to me and says,
16:58hey, can you be on my podcast?
17:00I'll feel this urge to say,
17:02of course I can be on your podcast,
17:03even though being on someone's podcast
17:05isn't really a high leverage thing, et cetera, et cetera.
17:07And so what Iram always says,
17:09and the advice that I need to follow is,
17:10hey, anytime someone asks you to be on their podcast
17:12or asks you for anything,
17:13I should just direct them to Iram.
17:15So like, yeah, sure, my assistant manages my calendar,
17:17please email her and we'll see what we can do.
17:19And then Iram is much more able to say no to it,
17:21like, sorry, Ali's busy, he doesn't have the time,
17:23like it's not really a priority,
17:24whereas I would feel so bad about saying that.
17:26One of the best uses of an assistant
17:28that I still need to get way better at,
17:29just like directing everything towards the assistant.
17:31He's got a whole system in here of like managing your email
17:34and we're incorporating the system
17:35into our email workflow as well.
17:37And he says, point number three,
17:37an administrative assistant should be fully managing
17:39two responsibilities, your inbox and your calendar.
17:42You should never be the first person answering an email
17:45or scheduling a meeting or anything else on your calendar.
17:48Again, I could definitely take this advice
17:49a little bit more.
17:50And really for me, I think hiring an assistant
17:51has been one of the highest ROI things that I've ever done.
17:54It's now a thing that I'm massively bullish on
17:56anytime I speak to an entrepreneur
17:57who's making enough money to be able to afford an assistant
17:59but does not currently have one.
18:00If you're looking for places to get an assistant,
18:02I have hired from within my own audience every time
18:05for the last one, two, three, four assistants that I've had.
18:07But there is a service called Athena,
18:09which specializes in placing people with virtual assistants,
18:12which I've heard very good things about.
18:13All right, the second strategy is 10-80-10 delegation.
18:18This is quite simple.
18:19This is the 10-80-10 rule.
18:20So the 10-80-10 rule is a simple technique you can use
18:22when you still want to be involved with the end result,
18:25but you don't need to do all the work on your own.
18:27Think of designing the cake versus decorating it.
18:29Then after the majority of the work is done,
18:31you come in to add a few special touches.
18:32This is sort of how I think about delegation within my team
18:35where I'm involved in the first 10%, the ideation.
18:38Coming up with the idea and the skeleton of the thing
18:40of like, hey, we're building a new product.
18:42These are my ideas for the thing.
18:43The first 10% is something I'll do with the team.
18:46Then the team goes away and executes on the next 80%.
18:49And then I will come in to do the final 10% to be like,
18:52yeah, this is good.
18:53This will be tweaked
18:54and just do the final finishing touches often,
18:57which will, in my opinion,
18:58take it from really good to really good
19:00with a cherry on top.
19:01And then the thing is done.
19:02When I heard this 10-80-10 rule,
19:04it just made so much sense
19:05because previously when I've tried doing 100% delegation,
19:08it's like, hey, just team members and do this thing.
19:11That doesn't work because they need some input from me,
19:13some sort of skeleton structure for it to make sense.
19:15And when I haven't had that phase at the end,
19:17when I've been sort of quality checking something,
19:20often I'll see it come out and I'll be like, oh, hello,
19:22I wouldn't have done it that way or that way
19:23or that way or that way.
19:24And then it just sort of feels a bit bad.
19:27I don't know what impact it actually has on our customers,
19:28probably none, but it feels bad for me.
19:29So 10% at the start, 80% done by the team
19:32and then 10% at the end.
19:33And I find that this is a very nice way
19:35of thinking about delegation.
19:36And then strategy number three,
19:37and by the way, there are tons and tons
19:39of good things in this book,
19:40but I'm just trying to keep this video vaguely short.
19:42Strategy number three is the definition of done.
19:46This is something we use in our business all the time.
19:48And Dan writes, there's one thing many entrepreneurs think,
19:50no one ever does it right.
19:52There is an easy hack to solve that problem,
19:53a definition of done, or as I like to call it, a DOD.
19:57For instance, when I ask my admin assistant
19:59to purchase a whiteboard, I give them a DOD.
20:01This task is done when the whiteboard
20:02is hanging on the wall in my office.
20:03There are four colored markers, red, green, blue, and black,
20:05and there is a dry erase marker handy.
20:07That is a very clear definition of done.
20:09It's like, oh, okay,
20:09it doesn't leave any room for ambiguity.
20:11But if it's a bigger project,
20:12and we use this in our team all the time,
20:14there are three Fs.
20:15This has been probably the single biggest thing
20:17I've taken away from this book.
20:18Facts, feelings, and functionality.
20:20Facts, what are the hard metrics that must be accomplished?
20:23What measurement in your business must be improved?
20:25What are the facts?
20:26Feelings, how must you and others feel
20:28for this task to be considered complete?
20:30And functionality, when this task is finished,
20:32what must it enable others to do?
20:35So in other words, what is the thing?
20:36How does it feel?
20:37And then why are we actually doing the thing?
20:39Now, ever since I came across this definition of done,
20:41it immediately sort of lit a light bulb in my mind,
20:43because I was very bad at giving people clear instructions
20:47about like, hey, let's build this thing.
20:49Because in my mind,
20:50building this product is like a clear thing.
20:51But in my team members' mind,
20:53building this product is not at all a clear thing,
20:54and we weren't actually on the same page
20:56about any of this stuff.
20:56So when we started specifically incorporating the DoD,
21:00the facts, feelings, and functionality,
21:01suddenly it made everything a lot more clear.
21:04Now the way that we run our team
21:05is that every quarter we set quarterly quests,
21:07and people come up with different projects
21:09they're working on,
21:10and each project must have a definition of done,
21:11including facts, feelings, and functionality.
21:13Facts are like, okay, by the end of this project,
21:15we will have presented a Loom presentation
21:18showing our book marketing strategy for 2024.
21:20Functionality might be something like,
21:21this book marketing strategy for 2024
21:23will enable our content teams and commercial teams
21:25to work better together
21:27and understand exactly what's needed to be done
21:28in order to drive increased book sales.
21:31And feelings is my favorite part of this,
21:33which is when Ali sees this presentation,
21:35he will feel profound confidence
21:37in whoever is doing that presentation,
21:39and he'll be thinking, OMG, this person is amazing.
21:42I need to give them a 2X salary raise
21:44because this is just such a banging presentation.
21:46The feelings thing is something that's often underrepresented
21:48in those other goal-setting methods,
21:50but deciding, being like, hey, this is the task,
21:53and these are the feelings I or the team want to have
21:56when the task is done,
21:57gives the other person a real sense of,
21:59oh, that's the level that we're talking about,
22:01whereas otherwise there would be a bit of ambiguity in that.
22:03So yeah, this is the thing that we started incorporating.
22:05It's in our Notion template.
22:06By the way, if you're an entrepreneur,
22:08you should sign up to our business class newsletter.
22:09We'll be sharing a bunch of these templates
22:11over the next few months as me and the team
22:13write little things about like,
22:14oh, here's how we manage our OKRs,
22:15here's how we do our quests,
22:16here's how we do our definition of done.
22:17If you're interested, link down below.
22:18Now, if you enjoyed this video,
22:19you should definitely check out the book,
22:20Buy Back Your Time.
22:21It is wonderful.
22:22There'll be a link down below.
22:23And if you want more strategies on how to manage your time,
22:24check out this video over here,
22:26which is my trident method for time management
22:27that I still use to this day.
22:29It's awesome.
22:29I've had a bunch of entrepreneurs say to me
22:30that that method, they started incorporating it,
22:32and it's changed the way they manage their time.
22:34And I'll be linked right over here.
22:35Thank you so much for watching,
22:36and I'll see you hopefully in the next video.
22:37Bye-bye.

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