Dave & Chuck the Freak talk about a woman who was scammed trying to cancel an account over the phone and end up placing a similar call of their own.
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00:00for the scam to tell you about this morning this time it involves spotify a detroit area woman
00:11thought she was communicating with someone from the popular music streaming service but she was
00:17not and now she's telling her story to fox 2 news take a listen in here to it was supposed to be an
00:22easy fix cancel an extra account associated with her digital music service spotify completely
00:28violated and devastated but it turned into anything but unable to find a customer service number for
00:34spotify last thursday alita vickers called her bank to cancel the account the huntington bank
00:40representative tried to help by giving her a spotify support number she found online alita says
00:45she called and would soon watch her money disappear she immediately hung up and called huntington bank
00:51who she says looked into it and eventually discovered the original bank representative who
00:56tried to help olita never verified the number and when we called it was clear the ambiguous
01:02helpline was just a front my name is tony i'm helping from what what am i calling we have what what am i
01:11calling where are you calling do you don't you know what number you're looking for nine hundred and
01:16twenty four dollars was taken out of this woman's account from a person on this phone number was that
01:22you can i speak with your manager manager
01:25she called the phone number of spotify to cancel her account and the person on the phone accessed her
01:36bank and her computer phone music turned into another hang-up luckily while we were at their macomb
01:43home for the interview alita says huntington bank reimbursed her and is now investigating with
01:49police in the meantime she wanted to warn others i do want to call don't no come on no not worth it
01:57man what are they gonna do you don't know who you're dealing with well you don't know anything
02:03they do is you give them your credit card information they're gonna call me back repeatedly what else can
02:08they do i mean i don't i don't want to get i don't want to um don't want to start a war with tony
02:16with tony but don't worry be happy live i'm not sure anything can really actually be done but if
02:21you call someone it gives them a number right right and then when we come to work tomorrow and then
02:28they're like none of our phone lines work because someone changed something and someone destroyed our
02:34whole system then when that happens it would not be worth it for you chuck it would not be worth no
02:40because you could just here you want to call pretend you're called hello hello is this the spotify
02:47helpline yeah um sure yes totally tony is this tony my name is tony oh tony how are you i am doing
02:57great we were just how are you we just heard about you i heard you're having some issues with your
03:02something what are you having your problem my account which which account the spotify i'm having
03:10a hard time finding it right now if you could please give me the credit card number that is
03:15associated with your spotify how about can i just give you my account my spotify account number
03:20sure you can try i'll try that okay the number yep it's two seven four five eight eight two one
03:28it's not working i think the only way is to get your credit card number oh okay sure it's visa
03:38a visa yeah it's uh four two one seven oh yeah one two three three yes three two one three
03:48oh boy okay four one three three thank you okay
03:53oh there's some i have all of your money
03:57i have all of your money bye bye tony bye loser tony bye you big dumb loser john wayne bye tony bye bye
04:06that's better there now you you had that experience
04:15yeah don't deal with anyone who knows about the dark web and how to do stuff
04:30tony don't know because no one here can fix it tony is just in guadalupe or something he doesn't know
04:37that's what you think i have all of your money yeah oh man all right don't call tony ever people
04:46no don't call tony yeah oh people thought i really gave out my credit card number oh my god
04:51you're ridiculously stupid you know what's amazing though like i'd give out my credit card number on
04:57the air i just pulled those digits out of my ass you still need an expiration date and the three
05:02code on the back too that's true oh my god you know what's amazing jesus christ if that is
05:09someone's visa oh if it actually could be a number thanks for your credit card number dummy
05:18guys here i don't i mean i don't know what to say i don't know what to say either i'm not gonna say
05:23you can't help everyone that's amazing oh my goodness i'm pretty sure we all just learned
05:29something what i should do is go in the podcast and bleep it out i think you really did give it
05:33out yeah you big dummy you big dummy number out on the live radio no i believe that you have to say
05:41that yeah i know breaks my heart yeah it does it breaks mine too like what were you supposed to do
05:47it would just be like five five five five five five five five five you were just trying to make
05:54it more fun oh god yes yep you know anyways random numbers i don't want to get my wallet actually the
06:00actual it's authentic yeah yeah i really want this roll to go well and one two three on the back
06:09honest to god