(Adnkronos) - Durante la Digital Week, Gloriana Cimmino, Direttore PA mercato e imprese Pago PA, ha analizzato il ruolo primario della città milanese nel semplificare la relazione tra amministrazione e cittadini nel supportare la transizione digitale.
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00:00 The Municipality of Milan is a municipality with which we have a partnership and a collaboration that has now lasted for years.
00:07 It is the municipality that has risen first since 2017 and today has about 4.4 million payments per year.
00:20 It has used the strategy that we are carrying out, starting with all high-speed services.
00:30 By high-speed services we mean school services, the payment of the toll, the payment of the road code fines,
00:37 rather than the material fees, all those that certainly affect most citizens.
00:44 Payment was only an initial moment, because the Municipality of Milan, starting with the payment and the use of the toll,
00:53 has been able to raise the value chain and digitize all the processes from start to finish.
01:00 The Municipality of Milan uses, in addition to the toll, for all public fees,
01:06 it also uses the P.O. app to notify, in addition to the owner's channels, a whole series of fees.
01:14 In particular, last year 700,000 fees were notified, one for each contributor who had downloaded
01:20 and it has a very important distribution of this app.
01:23 What are the next steps?
01:25 The first step is to release all together Send, our new solution for digital notification of legal value acts.
01:34 The Municipality of Milan has been an experienced municipality,
01:37 it has already carried out the entire experimentation of this new platform
01:41 and soon we will be live with this new component, which enriches and demonstrates
01:50 how a municipality can virtuously use in a synergistic way the entire ecosystem of P.O. platforms.
01:57 for me.