Category
📺
TVTranscript
00:00:00In a time of economic uncertainty, bold players can win big.
00:00:08Now one man stands ready to invest.
00:00:14Fighting it out for his funding, 18 ambitious entrepreneurs.
00:00:21Valdemizar is in the house, DJ, host, MC.
00:00:24The other candidates are just extras on my journey to the top.
00:00:28I literally have competitiveness in my blood.
00:00:30I will go any length I have to go to win this process.
00:00:35I didn't come here to play games, I didn't come here to make friends.
00:00:37You don't grow a multi-million pound business by being a pushover.
00:00:42On offer, a quarter million pound investment.
00:00:46My business is going to be making 10 million within the first five years.
00:00:50And to be honest, I don't need Lord Sugar, Lord Sugar needs me.
00:00:54I'm a doctor, I've got truly high IQ, I've got truly high bench press, and to top it off, I'm quite good on the eye.
00:01:00To win, they face the fight of their lives.
00:01:04I don't think there's ever been a candidate like me.
00:01:07I am going to change the world and create a legacy that reverberates through time.
00:01:12My warning to the other candidates is don't underestimate me.
00:01:15I'm a very competitive person, I'm not here to lose, I'm here to win.
00:01:19Putting up the cash, Lord Sugar.
00:01:23Be under no illusion that this remains one of the toughest processes around.
00:01:29Once a small time trader, now a business big shot.
00:01:35This is an opportunity of a lifetime.
00:01:38Come on boys, come on! Let's go!
00:01:40But to get his backing in the band, a punishing selection process.
00:01:46I totally get what he's doing.
00:01:47If you want to change it in five minutes, give it five minutes, but don't just upset the boat.
00:01:49I can't hear all the chat and I do think we're getting it wrong.
00:01:51Eighteen candidates.
00:01:53That was amazing.
00:01:56Twelve tough tasks.
00:01:59This is the lowest we can go guys, you're practically robbing us at this point.
00:02:02One life changing opportunity.
00:02:05This was absolutely ridiculous.
00:02:07You screwed up.
00:02:09It's down to business with The Apprentice.
00:02:12You're fired. You're fired. What a bloody mess. You're fired.
00:02:22The Apprentice
00:02:3011am.
00:02:33The boardroom.
00:02:37Handing in proposals.
00:02:41Eighteen potential partners.
00:02:43Ten candidates.
00:02:50Could you send the candidates in please?
00:02:53You can go through to the boardroom now.
00:02:54The Apprentice
00:03:10Good morning ladies and gentlemen and welcome to the boardroom.
00:03:16When we started this process, there was no TikTok, no Instagram, no iPhones.
00:03:23Where we are 18 years on, we've got rampant inflation and that's just the claims in some of your CVs.
00:03:33Never mind business partners, some of you should get a Nobel Prize for fiction I think.
00:03:39But what's not fiction is one of you sitting here today is going to end up getting my £250,000 investment.
00:03:49OK, we're going to start looking at your CVs now.
00:03:53Asif, you are a doctor.
00:03:55Yes, correct.
00:03:56That's good for us all, isn't it really?
00:03:58We'll have a doctor in the house, yeah?
00:04:01You've got some claims here, mate, honestly.
00:04:03Beauty, brains, body and business. Is that what you're saying?
00:04:07Four Bs, yes sir.
00:04:08No, it should be five Bs, bollocks.
00:04:13And what is it that you want to concentrate on? Vitamins, is that right?
00:04:17That's right, yeah. Supplements and vitamins to really help improve Britain's health.
00:04:21Right, OK, good. Now, Sam, you call yourself the Del Boy of business or something?
00:04:27My friends call me Del Boy, yeah.
00:04:29Is that because you're a plonker or what?
00:04:31A bit of a plonker, yes, but a bit of a wheeler-dealer. I like to get a good bargain.
00:04:36So tell me about yourself. Online fitness coach.
00:04:40I am an online fitness coach, but for mums and mums-to-be only.
00:04:44All right, good. Now, there's two Pauls here. There's Paul the pie maker and Paul the dentist.
00:04:51Is that right? Yeah.
00:04:53And both of you earn a living shoving fillings into pie holes.
00:04:58Now, Amina, you are a qualified pharmacist, is that right?
00:05:02That's right. I've been a pharmacist for almost ten years now.
00:05:05I actually started my business...
00:05:07We're doing all right. I've got a doctor, a dentist, pharmacist, bloody hell.
00:05:11Any surgeons here?
00:05:14It's a skincare and supplements business.
00:05:17I have turned over a T-date in two and a half years, 1.7 million.
00:05:21So what are you doing here? Have you come to give me a loan?
00:05:24No, I want you!
00:05:27Phil, you're a pie owner again and you're an Arsenal fan, aren't you?
00:05:34Yeah, sorry about that.
00:05:36So it's very unusual that I fire someone in the first week.
00:05:38Exactly.
00:05:40Even before the task has even started.
00:05:43Now, the other pie guy is there.
00:05:46Listen to this.
00:05:482020, you became the pie champion, is that right?
00:05:51Supreme pie champion, yeah.
00:05:53Supreme?
00:05:55It's a family business.
00:05:57Actually, my grandma, she started making the pies in the 1930s.
00:06:00Did she?
00:06:02Yeah, in 1933.
00:06:04You must be a bit stale by now.
00:06:06Felucia?
00:06:08You want to teach young people how to start their own businesses, yeah?
00:06:11Yeah.
00:06:13You claim you're the Mary Poppins of business, is that right?
00:06:16Yes, Lord Sugar.
00:06:18And I'm the spoonful of sugar, I suppose.
00:06:22OK, now look, it's time to get down to business.
00:06:26I'm going to send you to the stunning Scottish Highlands,
00:06:30where you'll be running a corporate away day.
00:06:33You've got to organise a tour, run a team building activity
00:06:38and lay on food and drink.
00:06:40But a word of warning, if your away day isn't up to scratch,
00:06:44the clients could ask for a refund.
00:06:47The team that makes the most profit will win,
00:06:50and on the losing team, at least one of you will be fired.
00:06:55Now, you've both got one minute to decide
00:06:58who your project manager is going to be on this first task.
00:07:02Over to you.
00:07:04OK, who's done events before?
00:07:05I've hosted events before, internationally, in the UK as well.
00:07:09I specifically have done corporate events and corporate away days.
00:07:12I'm more than happy. Events, tasks, I'm more than happy.
00:07:14I'll go.
00:07:16Is everyone happy with that decision?
00:07:18All right, OK, so Verdi, you're going to be project manager for the boys,
00:07:23and Onyeka, you are going to lead the girls.
00:07:26Good luck, off you go.
00:07:28Thanks, Lord Sugar.
00:07:35Built over 600 years ago,
00:07:38Cawdor Castle.
00:07:41Once a medieval manor for Scottish nobles,
00:07:45today a hotspot for those taking in the highlands.
00:07:51Boys, we're here.
00:07:53Look at this gap as well, unbelievable.
00:07:56First task for both teams.
00:07:59With the lock tour, we have the gorge jumping and the waterfall plunge.
00:08:05Select a setting for their away day.
00:08:08With the land tour, it's fire lighting and an abseil.
00:08:13So just based on that, a lot of people have a fear of water.
00:08:17I can't swim, so I think it's just a lot safer to go with the land option.
00:08:21Sorry, I feel like we're in Scotland,
00:08:24so the lock is like a massive part of being here,
00:08:27so I'm feeling the water.
00:08:29You can select whatever decision you want to make, you're project manager.
00:08:31The only thing I will say is the key thing is making this memorable.
00:08:34I don't know how memorable we can make this land tour.
00:08:37Let's just have hands up for the lock tour.
00:08:40OK, well, I guess we're going to have to go with the lock tour.
00:08:48Across the hall...
00:08:50This task is up my sleeve. Events is something I do.
00:08:53...project manager Verdi...
00:08:55Music, DJing, logistics.
00:08:57...takes centre stage.
00:08:59So, boys, straight away, I want to do the land tour.
00:09:03So, land tour, introduce your guests to the essential skills of bushcraft and survival,
00:09:07and the experience for that is abseiling.
00:09:09I really feel like land tour would be the best for us to go and do.
00:09:12So, a couple of just rules about me as a project manager, right?
00:09:15What are the mentality as project manager for you guys?
00:09:17Like, running events myself, hosting them and everything.
00:09:19Like, positive mindset, great energy.
00:09:22One thing that I really go by, under-promise and over-deliver.
00:09:26All I know from the age of six is making people have a good time,
00:09:30playing instruments, producing music and touring around the whole world.
00:09:33That's me. The key thing we want is no refunds.
00:09:37Absolutely, yeah.
00:09:40So, the Highland Games includes caber tossing.
00:09:44I think it's like a giant piece of wood that gets, like, tossed.
00:09:48Targeting some traditional team building...
00:09:51Tug of war and the shot put, they come to £500.
00:09:59Just before everyone jumps in,
00:10:01I think we should definitely go with the Highland Games.
00:10:03So, given its profitability task,
00:10:05there is a chance that we can run one ourselves and not have the cost.
00:10:09Hold that thought for me. Just hold that for me.
00:10:11I think it's going to be risky.
00:10:13If we are weak on that team building, it can completely break the whole thing.
00:10:17Because, bear in mind, at the end, they can ask for refunds.
00:10:21What we'll do, if the Games are not worth it,
00:10:24then we'll fall back on the option to host ourselves.
00:10:30Everyone happy with the traditional Scottish dancing?
00:10:33Yes.
00:10:35Fixed on a Highland fling...
00:10:37It's actually the cheapest activity.
00:10:39Next, decide who tangos with the corporate client...
00:10:41It's going to be myself, Trey, Paul B and Steve.
00:10:45And who takes the lead on lunch.
00:10:47Any experiences in food around here?
00:10:50Can I just jump in? Yes, Phil.
00:10:52Through building my business over the last 15 years,
00:10:54I've got a wealth of experience in the food and drinks industry.
00:10:56I would like to put myself forward for sub-team leader.
00:10:58Yeah, I'm happy with that.
00:11:00We need to have a discussion. Obviously, we're going to split up.
00:11:02We need to have a discussion about numbers.
00:11:04We need to know what sort of revenue we're expecting to take,
00:11:06because, obviously, we need to go and negotiate food prices.
00:11:08Not just food, but food and drink.
00:11:10If we have a dry party, it ain't going to go down well.
00:11:12All I'm saying is I need to know where we stand.
00:11:13OK, if we're looking at...
00:11:16It's going to be 10 people.
00:11:18How much do you think we can charge for this, guys?
00:11:20No, guys, you don't need to worry about that.
00:11:22Listen, let's work together and let's get this W.
00:11:25Unfortunately, I do not think we have a clear brief
00:11:28on the food and drink side,
00:11:30because we didn't actually declare a budget.
00:11:32We don't actually know what Verdi wants in terms of
00:11:34is he going for the low range or is he going for the high range?
00:11:36So we're a bit in the dark on that.
00:11:39We have Raj, Sam, got Amina.
00:11:43Felicia and Norm.
00:11:45Catering crew selected...
00:11:47I'm just going to go with Sam as sub-team leader.
00:11:50Project manager Onyeka serves up a budget brief.
00:11:53With the food, I want to go as low as possible.
00:11:57Let's look about, like, between the £10 to £25 range.
00:12:02Do you want it to be an alcohol-free kind of corporate event?
00:12:05Yeah, alcohol-free to save money.
00:12:07I'm going to disagree on that.
00:12:09I think have some alcoholic options.
00:12:10They might fancy a glass of bubbles after.
00:12:12Alcohol is expensive,
00:12:14and we do want to try and keep our costs as low as possible.
00:12:18Cool.
00:12:20Girls, thank you so much for working with me.
00:12:22Let's go and smash this.
00:12:24Yes!
00:12:2610am.
00:12:28While half of each team focus on food...
00:12:34If I was out doing all that stuff in the morning, getting wet...
00:12:37I want a little drink after that.
00:12:39Onyeka said no fizz.
00:12:41I'm going to see the options.
00:12:43OK.
00:12:45The rest will try to secure a tasty deal with their corporate clients.
00:12:49What we're going to do, which is the main thing,
00:12:52we're going to sell this tour with our personalities.
00:12:55I think let's start off with £450.
00:12:59Steve, I want you to negotiate with the price,
00:13:03but Paul, I want you to secure the deal.
00:13:04I'll close it like a barn door, bang.
00:13:09Nearby...
00:13:11If we can try not to use words such as luxury, high-end,
00:13:15just not to put ourselves in a really bad situation.
00:13:17Client for Onyeka's half of the girls...
00:13:20I think we start £375,
00:13:22and then see what we go down to.
00:13:24I think the minimum we go to is £250.
00:13:26£250, that's fine.
00:13:28Luxury hotel group...
00:13:30Good afternoon.
00:13:32Crerar.
00:13:34We want to start with an adventure in the lock,
00:13:36followed by lunch and drinks.
00:13:38So our price per head starts at £375,
00:13:41and we know that the service that we deliver
00:13:43will make sure that the price point is of equal quality.
00:13:46The general managers and the executives that we have coming tomorrow
00:13:50have very high expectations,
00:13:52because you're dealing with hospitality,
00:13:54professional hoteliers, five- and four-star hotels
00:13:56who know not only what good looks like,
00:13:58but they know what great looks like.
00:14:00£3,750 is just higher than my expectations.
00:14:03We're happy to do a discount of 10%,
00:14:05so I think that's sort of circa £340 per head.
00:14:09But we know that what we deliver is worth its weight in gold.
00:14:13£2,850, and we can close.
00:14:15Can we do £2,860?
00:14:17For ten people.
00:14:19And how do you feel about alcohol?
00:14:21We would normally do something like this without alcohol.
00:14:23Yeah, perfect. Thank you so much.
00:14:25They've settled on a price of £286 a head,
00:14:28but for that, the client has very high expectations.
00:14:30Let's hope they can deliver.
00:14:32I don't feel like there was a kind of heavy emphasis on luxury.
00:14:35They specifically did tell us that they have a really high standard,
00:14:39because they work in hospitality for food.
00:14:41So that basically is telling us that they expect luxury.
00:14:46We're looking at a very action-packed eight or nine hours
00:14:50with food, with hopefully plenty of drink as well.
00:14:52In the mix with leading Scottish promoters,
00:14:55DF Concerts and Events...
00:14:57Two of our main values of our company
00:14:58is collaboration and fun.
00:15:00DJ Verdi.
00:15:02Perfect. So I'm actually a music producer, international DJ,
00:15:06DJing in Spain, Greece, Italy, France,
00:15:08and events is something that I myself enjoy.
00:15:10Yeah, I mean, I've performed all over the country.
00:15:12I've got music that plays all over the world.
00:15:14You've got two world-class DJs and performers here,
00:15:16so it's something that we're passionate about,
00:15:18so it's great that we have that synergy together, you know?
00:15:22Putting it all together,
00:15:24we've priced it up at about £450 per person.
00:15:27For that kind of price,
00:15:29yous are barking up the wrong tree with us, aren't you?
00:15:31Yeah, yeah.
00:15:33What is the price mark that you guys are happy to pay?
00:15:35More around the £210, £220.
00:15:38So you are a lot higher.
00:15:40I'll tell you what,
00:15:42so I can have beans with my toast,
00:15:44can we go £245?
00:15:47£240.
00:15:49So let's go for £240 per person,
00:15:51total 10 people, £2,400.
00:15:53Deal? Deal?
00:15:54Deal.
00:15:57The team spent so long explaining how many tours they'd done
00:16:00and how many clubs they'd performed at,
00:16:02I think they might have forgotten that this is a profit task.
00:16:05They only walked out with £240.
00:16:07I feel like we dropped our price too quickly and too easily,
00:16:09but more critical than anything now,
00:16:11we cannot afford refunds.
00:16:17What are we thinking would be the best option?
00:16:19I'm thinking mid-range.
00:16:21The fish cake.
00:16:22Oh, yeah.
00:16:24Sent by Onyeka to score a low-cost lunch.
00:16:27Followed by the beautiful rhubarb crumble.
00:16:3010 people.
00:16:32If we went for this, it's £500.
00:16:34Online fitness coach, Sam.
00:16:37How would you feel if we did 10 people at around £300?
00:16:43No.
00:16:45You're going to have to do something a bit better than that.
00:16:47OK.
00:16:49What's the lowest you could work on it?
00:16:50I would say £37.50.
00:16:53£36.50 and we've got a deal.
00:16:56Twisted my arm, let's do it.
00:16:58Fantastic, Ben. Thank you so much.
00:17:02She did say maximum £25, OK?
00:17:04It's not the lowest, like Onyeka said,
00:17:06however, I think it's going to be just what they need after a long morning.
00:17:10It's a nice filling meal.
00:17:14You guys all right if I just go straight to the lettuce?
00:17:17Also, chewing over food choices.
00:17:18Your mid-range would be the sausage toad in the hole.
00:17:21Phil's half of the boys.
00:17:23I'm leaning towards the toad in the hole.
00:17:25Yeah, the toad in the hole's £60 a head.
00:17:29I don't want to come across offensive,
00:17:31but we're looking for 10 covers and our budget is around about £200.
00:17:34So £20 a head.
00:17:36£20 a head, yeah.
00:17:38Yeah, we won't gum-ghost to that.
00:17:40No.
00:17:41We're providing everything, methods, ingredients.
00:17:43If there's any way we can get this to £30.
00:17:45Do £40, that's it.
00:17:46Yeah.
00:17:48We have spent a little bit more than we'd have liked to on the food,
00:17:51so I really hope the corporate team have sold the experience at a high enough price
00:17:55that we've got a good enough margin to win this task.
00:17:57Looking at the price of the alcohol, we should probably skip the alcohol.
00:17:59I think water on arrival for everyone.
00:18:01And then 10 fresh orange juice at £1.79.
00:18:04Yeah.
00:18:06And then 10 lemonade at £1.35.
00:18:08Yeah.
00:18:12Two Proseccos.
00:18:14Is that per glass the price?
00:18:16Per bottle.
00:18:18Drinks signed off.
00:18:20Hello.
00:18:22We went for the meal in the end that was at £36.50 per person.
00:18:24Next, a chance to check in.
00:18:26OK.
00:18:28£365.
00:18:31Also getting the measure of his menu.
00:18:33So they was asking £60 per head for that.
00:18:35We got them down to £40 per head.
00:18:37Verdi.
00:18:39Are they expecting any alcohol?
00:18:41Yes.
00:18:43OK.
00:18:44Are they expecting any alcohol?
00:18:46A glass of Prosecco was going to cost £9.
00:18:48£9 per person?
00:18:50Yeah.
00:18:52I do understand that, but just from our side, they are all expecting booze.
00:18:54From the brief this morning, we just didn't cover all of the ground.
00:18:57I think we did mention alcohol in that brief in the morning.
00:19:00And a welcome drink as well.
00:19:02So the welcome drink is going to be a bottle of water.
00:19:05Guys, listen.
00:19:07Whatever's done is done now.
00:19:09See you later, guys.
00:19:11We got this, boys.
00:19:13Positivity.
00:19:15We've got a positive spin on this, guys.
00:19:20Ahead of tomorrow's tour...
00:19:22Go, girl!
00:19:24..the girls get to grips with the gorge walk.
00:19:27Can I ask how deep it is?
00:19:29Probably six and a half.
00:19:31Out of her depth, project manager Onyeka.
00:19:35I can't lie to you guys.
00:19:37I'm not sure if I'm going to make it that far.
00:19:39You got it?
00:19:40I think you can maybe do the next bit.
00:19:42Are you sure?
00:19:44We're about to head into a little slot canyon, and then you can swim out.
00:19:47Swim?
00:19:49I can't swim.
00:19:51Sorry, guys.
00:19:53I might have to sit this one out.
00:19:55I'll see you soon.
00:19:57I can't swim.
00:19:59So I trust them together.
00:20:01All the facts.
00:20:03Get all the information that they need in order to make this tour amazing.
00:20:05Yay!
00:20:07Yes, Laura!
00:20:10On dry land...
00:20:12Hey, look at that!
00:20:14You're a wizard, Birdie.
00:20:16..putting their survival skills to the test...
00:20:18It's like going downstairs.
00:20:20..the boys.
00:20:22How are you feeling, Birdie?
00:20:24That's how I'm feeling, bro.
00:20:26You're good.
00:20:28Piece of cake, Birdie, to be honest.
00:20:30What's the estimated ETA if I go at this speed?
00:20:32Quite a long time.
00:20:34OK, you're up. Go on, son.
00:20:36We've got your back.
00:20:38And your rope.
00:20:40Oh, yeah, you're near enough at the bottom.
00:20:42That's it.
00:20:44Good lad.
00:20:46How long, guys? Tell me.
00:20:48You're not far now.
00:20:50Literally falling out your bedroom window, worst case.
00:20:55..5pm...
00:20:59..while Jack puts his best foot forward...
00:21:02I absolutely love what you guys do.
00:21:04I'd be more than happy to agree a deal at £270.
00:21:06I think that's a deal, yes.
00:21:07..testing out their team-building...
00:21:09Once it starts to fall forward, toss!
00:21:11Yes!
00:21:13Brilliant!
00:21:15..Sam's half of the girls.
00:21:19I wanted to just kind of find out what the price range is for this.
00:21:23A baseline would be about £500.
00:21:26OK, so we were hoping to start somewhere around the £280 mark.
00:21:30I'm one of the top Highland Games athletes in the world.
00:21:34If I wasn't going to be there at all,
00:21:35and you're going to completely deliver it on your own,
00:21:38at an absolute push,
00:21:40I could provide you the equipment for that.
00:21:42Do you know what, girls?
00:21:44I think we could lead it. I think we're confident.
00:21:46I think we should do it.
00:21:48So I'm happy to agree with £280. Is that a deal?
00:21:50That's a deal.
00:21:52I feel like £280 is a bit of a stretch.
00:21:54All the equipment is literally rocks and sticks.
00:21:56We could literally build that ourselves for free.
00:21:58But, you know...
00:22:00..8pm...
00:22:02Yeah, lots of, like, good, just general rules.
00:22:05Delivery facts.
00:22:07Tours planned.
00:22:09I'm going to put on my MC voice. Stuff like that. High energy.
00:22:12Patter prepped.
00:22:14Energy, let's go.
00:22:16Tomorrow, showtime.
00:22:247am.
00:22:26Today, both teams will run corporate away days.
00:22:29How are we doing, guys? We good?
00:22:31Yes.
00:22:33Getting straight to business.
00:22:35Team building.
00:22:37On Jekka's Girls.
00:22:39We went in, got £280.
00:22:41Obviously, you'd gone over budget on what we'd already pre-agreed on the food...
00:22:45..to then go and spend money on the team building.
00:22:47So what we agreed earlier in our chat was that we were going to try to do our own games.
00:22:51We made the context...
00:22:53..contextual decision to take him on purely to have...
00:22:56..make sure that we met the...
00:22:58..the client standards and expectations.
00:23:01It's a proper task.
00:23:02So my calculations are that we're only making about £600 in this whole thing.
00:23:09Catching up with his crew.
00:23:11My only concern, so we had our meeting yesterday morning.
00:23:14Part-time DJ, Verdi.
00:23:17And there was alcohol was mentioned and alcohol was expected from us guys.
00:23:23There's one quick thing.
00:23:25One quick thing, yeah.
00:23:27I told you guys, under promise, over deliver.
00:23:30We have now over promised and we're going to under deliver.
00:23:32I can only respond based on how my understanding of the meeting went.
00:23:36But I know, because I said it, that we would offer welcome drinks.
00:23:39But welcome drinks is not water.
00:23:41Let's be honest, when we think of welcome drinks, we don't go and get water.
00:23:44One thing I reject is that we agreed that there was going to be alcohol.
00:23:47Listen, I think we...
00:23:49I even recall myself actually stepping up and saying,
00:23:51look, we don't want a dry party.
00:23:53Did I specifically say alcohol? No, but was the conversation there?
00:23:55It just came in the drinks for me.
00:23:59I can't swim.
00:24:00So, with the gourd, you have to go in the water.
00:24:03Making waves with her team.
00:24:05Based on that, I was actually planning to do a swap.
00:24:08Project manager on Jekka.
00:24:10So, I would actually need someone just to swap places with me,
00:24:14someone that is comfortable with water.
00:24:16I can't swim, guys.
00:24:18No, Raj.
00:24:20You don't have time.
00:24:22Who can join us, basically?
00:24:24Raj, come on, you can swim.
00:24:26Guys, guys, guys, guys, listen.
00:24:27For me, it's my absolute worst nightmare, but I'm going to do it.
00:24:30I'm going to do it.
00:24:32Yeah, I can swim. I'm just going to do it.
00:24:34I'm going to do it.
00:24:36On Jekka, if she couldn't swim yesterday,
00:24:39why did she put herself on the lock team?
00:24:42She doesn't know anything about the menu,
00:24:44and they don't know anything about the gourd walking.
00:24:46That's really poor leadership.
00:24:48We've got actually six stops, including the abseiling.
00:24:52We've got five, and then we've got the abseiling as well.
00:24:54Next, for showman Verdi.
00:24:55We're going to do urban dancing.
00:24:57I'm going to do a nice little urban dance.
00:24:59I'm going to teach a Punjabi Bhangra routine.
00:25:01That's the type of vibe we're going for.
00:25:03A schedule for the day.
00:25:05What time will you be arriving for lunch?
00:25:07So, two o'clock is lunchtime, right?
00:25:09Two o'clock. Eat, two o'clock arrive.
00:25:11Two o'clock arrival.
00:25:13Two food, yeah?
00:25:15But what my orders for that is,
00:25:17make sure the food is almost ready.
00:25:19They are going to be hungry.
00:25:21They're going to be doing a lot of activities, abseiling.
00:25:22They're going to be hungry with the food to serve out,
00:25:24say, by 2.15, right?
00:25:262.15.
00:25:319am.
00:25:33Teams divide.
00:25:37We have four stops.
00:25:39We are all leading one of the four stops.
00:25:41Now, we've given you the one that is the simplest.
00:25:43No, it is really fun.
00:25:45OK, cool. I'm in for it.
00:25:47Well, it is a jump.
00:25:49Look, it's about a metre and a half off the water,
00:25:50smile and just jump.
00:25:54On dry land.
00:25:56Hello, guys.
00:25:58While Verdi's tour team get the party started.
00:26:01One, two, one, two, you're tuning in with myself, Verdi Mazzaria,
00:26:03with Trey, Paul and Steve.
00:26:06At the gorge.
00:26:08Hey, guys, how low can you go?
00:26:10Keep your bums down.
00:26:12Recruitment consultant Flo
00:26:14Hold on to anything you need.
00:26:16Focuses on facts.
00:26:18Anybody notice anything different about this river
00:26:21that they might not have seen before?
00:26:24No?
00:26:26It's a bit brown.
00:26:28Does anybody know why it's a bit brown?
00:26:30So, it's actually peaked from the soil.
00:26:32So, it's basically minerals that sit in the soil.
00:26:34Really, really common in the highlands.
00:26:36Has anybody got any other questions around the landscape?
00:26:39What's going on?
00:26:41Where this river runs to?
00:26:43Flo, Flo.
00:26:45Yeah?
00:26:47Give us the facts, Flo.
00:26:49Sure, no problem.
00:26:51So, this is a tributary that actually leads down to River Cairn.
00:26:54Yeah.
00:26:56So, any other questions?
00:26:59No? Good to go?
00:27:01Let's go.
00:27:03OK, let's get low and go.
00:27:06Scotland!
00:27:08Highlands!
00:27:10On the boys' bush tour.
00:27:12I want you guys just to come round.
00:27:14I want you to stand over here so you can all see.
00:27:15It's time to do a bit of prodigy.
00:27:17Bit of fire-starting.
00:27:19Trey searches for a spark.
00:27:21One second.
00:27:24I think we need some more combustible stuff.
00:27:27On the other half of the team...
00:27:29This is like dissection.
00:27:31Have you had to do that before?
00:27:33Yeah, dissection, yeah.
00:27:35Dr Asif aims for surgical precision.
00:27:37You get given a body in your first year,
00:27:39which you keep for five years.
00:27:41What? Yeah.
00:27:43But out of patience, pie man Phil.
00:27:45Shallots? Yeah.
00:27:47Nice and finely chopped, yeah?
00:27:49Yeah, Phil.
00:27:51Where's the oil? Puglia. Puglia is Italy.
00:27:53That's it, sir.
00:27:55I thought it was wine.
00:27:57Asif, Asif, we need to get them shallots.
00:27:59Phil, we need to find oil. Oil's there.
00:28:02All the way in.
00:28:04Asif, don't drain the hot water off.
00:28:06I think it could be a little bit thicker.
00:28:08So that's the volume that we want.
00:28:10We don't want to reduce that too much
00:28:12because we won't have enough portion for the cupcakes.
00:28:14I'm a doctor.
00:28:16I've handled very stressful situations.
00:28:18So Phil needs to give me a bit more space
00:28:20to really follow the instructions.
00:28:22And trust me, trust me, I'm a doctor.
00:28:24Turn that down so they just simmer.
00:28:26Do you understand what I mean?
00:28:28Do you understand what turn it down means?
00:28:30Yeah, yeah, turn it down, yeah.
00:28:32Turn it down so it's simmering.
00:28:34I'm not a silly man.
00:28:36Make it a little bit thinner so it cooks through.
00:28:38Finessing their fish cakes.
00:28:40No, no, no, no, no, no.
00:28:41Keep it that size.
00:28:43Flat, flat, flat, flat.
00:28:45On Jekka's half of the girls.
00:28:47Breadcrumb on the right.
00:28:49Something's not right there.
00:28:51It's not nice.
00:28:53Raj?
00:28:55Crumble for the rhubarb. Is it finished?
00:28:57Crumble for the rhubarb.
00:28:59I'm not sure where the crumble is.
00:29:01Hang on one second.
00:29:03It's not that one.
00:29:05It's going to be here somewhere.
00:29:07I think you've finished it. Is it done?
00:29:09No, I didn't finish it.
00:29:11Are they in that plastic box over there?
00:29:13The white one?
00:29:16The girls have been using crumble, which is sweet,
00:29:20on the fish cakes because they thought they were breadcrumbs.
00:29:24The client wants a five-star experience.
00:29:26Well, I don't think you can give any stars to crumble on a fish cake.
00:29:33One, two, hoi!
00:29:36Hoi!
00:29:38While DJ Verdi mixes it up.
00:29:39Hoi!
00:29:41Hoi!
00:29:44On the girls' tour.
00:29:46We're going to just have a little dip.
00:29:48Standing in for Anjeka.
00:29:50If I can do it, you can do it, OK?
00:29:53Fitness coach Sam.
00:29:56We're going to have both feet on the edge here.
00:30:00You want to be facing forward at all times.
00:30:04Arms by your side.
00:30:06You're just going to take a step off.
00:30:08You got this, Sam.
00:30:10Go on, Sam!
00:30:12Go on, girl!
00:30:14A lot of encouragement.
00:30:16Go!
00:30:25If an expert can do it, you can do it!
00:30:29Do you know what?
00:30:31I'm just literally being thrown in the deep end,
00:30:34but I'm supporting the team.
00:30:35I'm making it a fun experience for them.
00:30:40While the girls end their gorge tour on a high.
00:30:44Well done, guys. Great effort.
00:30:46Thank you so much!
00:30:48Back in the boys' kitchen.
00:30:50So put enough batter on so it's about three-quarters of the way up the sausage.
00:30:53Coaching his rookie cooks.
00:30:55Smells good.
00:30:57100%.
00:30:59OK, so the brownies.
00:31:01Look at the ingredients.
00:31:03Make sure we've got all of the ingredients.
00:31:05It's going to be quite wicked. Cheers.
00:31:08Erm, Chef Phil.
00:31:10No way.
00:31:12You need to melt these, don't we?
00:31:14Ollie, Ollie.
00:31:16First thing, just get all the ingredients weighed up.
00:31:18Chef Phil.
00:31:20What does TBSB sound of vanilla?
00:31:25Tablespoon.
00:31:27Are you happy with this as a tablespoon?
00:31:29We're not going to put a full tablespoon.
00:31:31We're going to do half of that.
00:31:33That's too big for a tablespoon.
00:31:35Yeah.
00:31:37That is a tablespoon.
00:31:39Just fill that.
00:31:41That'll do, that'll do.
00:31:43Oh, no.
00:31:45I've never been in a kitchen before
00:31:47and Phil's given me the task of producing the brownie,
00:31:50which is 50% of the meal.
00:31:52This is going to taste so good.
00:31:54So there's a little bit of pressure on me to create the best,
00:31:56top-tasting brownie anybody's ever tried.
00:31:58Oh, no!
00:32:00What have you done?
00:32:02What's that?
00:32:03What's the flour for?
00:32:05You're joking.
00:32:07What?
00:32:09You're offloading the brownies.
00:32:11Hang on, hang on.
00:32:13That should have gone in with the sugar.
00:32:15So you're going to need to wash up everything and start again.
00:32:17You're going to need to be quick as well.
00:32:19MC Verdi Mazzara is coming back for one last time.
00:32:21Still mid-set.
00:32:23DJ Verdi.
00:32:25One, two, one, two.
00:32:27You're tuning in with myself, Verdi Mazzara,
00:32:29Trey, Steve and Paul.
00:32:31It's now time for the moment you've all been waiting for.
00:32:33Come on, let's go!
00:32:35Let's go!
00:32:37No, no, no, guys, guys, guys, guys.
00:32:39We can do better than that.
00:32:41Ladies and gentlemen, if you're here to have a good time,
00:32:43make some noise!
00:32:45Yes!
00:32:47Obviously, time's getting on now.
00:32:49We've done a bit extra with the dancing,
00:32:51but I'm hoping, even if we're a little bit late,
00:32:53they've had a good time.
00:32:55Let's hear it for Claire, everybody.
00:32:582pm.
00:33:00Look at that.
00:33:01That looks all right, that's amazing.
00:33:03With Phil's food prepped and ready to roll...
00:33:05Mashed potato.
00:33:07That's a fantastic piece of work, Phil.
00:33:09...already dishing up fish cakes...
00:33:11You get the rest ready and we'll be straight back down for them.
00:33:13Enjoy.
00:33:15...the girls...
00:33:17Enjoy your meals, guys.
00:33:25Do you think that's breadcrumbs?
00:33:27I don't think that's breadcrumbs.
00:33:29Um, would you...
00:33:31I'm not convinced the fish cake has got breadcrumbs on it.
00:33:34It's very floury.
00:33:36It almost tastes like it's quite sweet,
00:33:40so I think it's possibly crumbled.
00:33:42So I'm pretty much underwhelmed at the moment, being candid.
00:33:45Well, thank you for the feedback.
00:33:47Let us go speak to the kitchen and we'll be right back.
00:33:49Is that OK?
00:33:51OK.
00:33:53Right, we'll be with you soon.
00:33:55Cheers.
00:33:57It's absolutely not breadcrumbs.
00:33:59I'm not happy that we're not serving this food.
00:34:012.30pm.
00:34:03This food is now 30 minutes out of the oven.
00:34:05With Phil's diner still delayed...
00:34:07And it's actually a very frustrating amount of effort that we put in to get this done on time.
00:34:11...starting to crumble...
00:34:13The feedback so far is it's quite floury.
00:34:16...the girls...
00:34:18You've been using crumble instead of breadcrumbs.
00:34:24Wait, that's not... Is that crumble?
00:34:26That's crumble.
00:34:28She used it as breadcrumbs.
00:34:32How did you do that?
00:34:34I don't know, it was literally just there.
00:34:36Not because we picked it up from there.
00:34:38No, you picked it up from somewhere.
00:34:40Remember when we...
00:34:42No, I used those when I made the rhubarb crumble.
00:34:44I put the crumble here, I left the box here.
00:34:49Oh my God, this food service is an absolute disaster.
00:34:53They've used the crumble on the fish cake.
00:34:57I mean, I don't know where to go.
00:34:59All I can do is apologise.
00:35:01It's just chaos, absolute chaos.
00:35:03No excuses, we are really, really sorry if it wasn't to your liking.
00:35:07We do have, I promise, a really, really hearty dessert.
00:35:11And I promise you, you'll love it.
00:35:14Guys, I know it's been a delay.
00:35:17Welcome to your beautiful dining hall.
00:35:19Finally, back at base...
00:35:21If we could get some alcoholic drinks.
00:35:23We do not have any alcoholic drinks.
00:35:25But 45 minutes behind schedule...
00:35:27Is there absolutely nothing you can do?
00:35:29We're getting back to you.
00:35:31The boys.
00:35:34Guys, how are we doing?
00:35:36What's going on?
00:35:38This food has been waiting here for absolutely ages.
00:35:41Like, what on earth has happened?
00:35:43We were just so focused on trying to make the day perfect.
00:35:45They loved it.
00:35:47They were over the move.
00:35:49They're happy.
00:35:51What they're not happy about is the alcohol.
00:35:53That's the issue right now.
00:35:55Is there just no chance we can get some alcohol to them today?
00:35:56My view on this is we've said since the start
00:35:59that customer satisfaction is number one.
00:36:01If that's the case, then we go for it.
00:36:03So, let's go for the alcohol
00:36:05and let's give them the alcohol that they want.
00:36:07And then guys, start getting the food ready
00:36:09and then let's take it from there.
00:36:11Verdi and the team have come in
00:36:13giving you the absolute big ones.
00:36:15Sort of looking at us as if it's our fault.
00:36:17Mate, you've just walked in.
00:36:19You're 45 minutes late.
00:36:21It's an absolute disaster.
00:36:23We'll be ready for service in 10 minutes.
00:36:24Let's get these back in the oven.
00:36:26Let's get the stoves on, get the gravy hot.
00:36:28We're going to give this a five-minute blast.
00:36:30It's just not crumbling.
00:36:32It's just not doing anything.
00:36:34It's only gone up to two minutes.
00:36:36Maybe it's the microwave.
00:36:38After the fish cake faux pas.
00:36:40Raj, this is a microwave, babe.
00:36:42It's only gone up to two minutes.
00:36:44All hopes now pinned on Pud.
00:36:46I'm going to put it in the oven.
00:36:48Keep it in there.
00:36:50This is the oven.
00:36:52That's why I said before it wasn't hot.
00:36:54We've got to push these desserts down.
00:36:56How are we doing, how many minutes?
00:36:58It's powder.
00:37:00So as soon as the top goes hard,
00:37:02it will still be powder underneath.
00:37:04What we're doing now is burning the top.
00:37:06No, that's not burnt, that looks nice.
00:37:08Raj, Raj.
00:37:10I mean, it's sand, it's just sand on the top.
00:37:12This is a disaster.
00:37:14It was in the wrong utensil, basically.
00:37:16It was in a microwave, not the oven.
00:37:18Right, let's just go, let's just go.
00:37:20I told them it was locally sourced double cream.
00:37:22Guys, sorry, that cream is not local.
00:37:24The client was really clear,
00:37:26they wanted a five-star meal.
00:37:28Half the crumbles are burnt,
00:37:30and the other half are raw.
00:37:32I mean, nobody wants that for lunch.
00:37:34Honest thoughts?
00:37:36Raw, it's like, it's not good.
00:37:38Would you like us to pop that in the oven for you?
00:37:40No, no, no, no.
00:37:42Are you sure?
00:37:44Yeah, yeah, absolutely, just feedback.
00:37:46Thank you for the feedback.
00:37:4817.50, a bottle of Prosecco.
00:37:50All right, perfect, let's do that.
00:37:52At the boys' venue,
00:37:54finally, some food.
00:37:58So how's everything going?
00:38:00Has this been microwaved?
00:38:02No.
00:38:04The sausages are, like, rock solid.
00:38:06And it's cold.
00:38:08It's, like, cold right through, like...
00:38:10I'm really sorry the food's not been up to your standards.
00:38:12We have to leave, because it's becoming, like,
00:38:14over our time to get back home.
00:38:16We've got a three-and-a-half-hour drive.
00:38:18I don't want to keep on apologising,
00:38:20I want to make actions for you guys.
00:38:22So we have got the Scottish dancing ready for you guys,
00:38:24if you could take the plates inside.
00:38:26You're finished, thank you very much.
00:38:29It's all just crazy right now,
00:38:31and they need to go soon.
00:38:33Timing, everything right now is just such a problem.
00:38:35Guys, reports aren't good here.
00:38:37They're not happy with the food, guys.
00:38:39They've eaten some of it, at least.
00:38:41No, but they hated it, man.
00:38:43Right, if they're still hungry,
00:38:45the desserts are all prepped, they're all ready.
00:38:47No, we'll start the Scottish dancing
00:38:49and give them desserts after.
00:38:51But they do need to leave by seven o'clock.
00:38:52Three!
00:38:54At the girls' venue...
00:38:56Drop your body this way.
00:38:58Drop your knee.
00:39:00...team-building games
00:39:02to get back on track.
00:39:04Ball!
00:39:06Right, come on!
00:39:08Come on, come on, stop!
00:39:10Take your heels in, take your heels in!
00:39:12The Highland Games are going extremely well.
00:39:14I'm praying that they also are feeling
00:39:16what we're feeling, just good energies.
00:39:18Woo!
00:39:19Woo!
00:39:256.55pm.
00:39:27We need to leave in, like, four minutes
00:39:29because it's becoming, like, over our time
00:39:31to get back home.
00:39:33We've got a three-and-a-half-hour drive.
00:39:35You ready? Cheryl, let's go, let's go, let's go!
00:39:37One, two, three, get them clapping, guys!
00:39:39Come on, get them going!
00:39:41Guys, go on, if you want to clap.
00:39:43Come on, boys!
00:39:45Keep going, man.
00:39:47So, would yourselves like to join in?
00:39:49We need to leave.
00:39:51We clearly understand that,
00:39:53but at least we put a smile on your face at the end, right?
00:39:55Guys, can I just say,
00:39:57if you can spare any money at all
00:39:59in terms of a tip for anything that you actually enjoyed.
00:40:01We've got to go, we've still got some games,
00:40:03but thank you.
00:40:05Thank you to the dancers.
00:40:07Thanks, guys.
00:40:09I'm glad you had a nice time this morning.
00:40:117pm.
00:40:13They've given us four minutes to do a dance.
00:40:15It's never going to work.
00:40:17Away day's done.
00:40:19Am I right?
00:40:21Yes.
00:40:23We bought two bottles of Prosecco and one can of beer.
00:40:25How much did that cost us?
00:40:27£40.
00:40:29Remember what Phil said to us?
00:40:31It's £9 a glass.
00:40:33A glass?
00:40:35It doesn't make sense.
00:40:37100% the hospitality team is who let me down
00:40:39and let the whole team down
00:40:41and the whole corporate day down.
00:40:43Two, three...
00:40:45Holiday games!
00:40:47Really disappointed in the hospitality team.
00:40:49Profits processed.
00:40:51Tomorrow's trip to the boardroom.
00:41:02You can go through to the boardroom now.
00:41:20Well, good afternoon.
00:41:22I set you the task of putting on a corporate away day
00:41:25in the Scottish Highlands.
00:41:27So I'm going to start off with the ladies.
00:41:31Onyeka, you stepped forward to lead the girls
00:41:34and I think you chose the lock.
00:41:36Is that right?
00:41:38Initially, we...
00:41:40Well, because I can't swim, so...
00:41:42You can't swim?
00:41:44I can't swim, no.
00:41:46Don't worry about it, because Asif can't dance.
00:41:48So who was the corporate client?
00:41:52Talk to me.
00:41:54So they were a hotelier.
00:41:56I mean, the price that we wanted to set at first,
00:41:58we gauged at around £375 per person
00:42:01and we basically agreed,
00:42:03worked our way down to £286 per person.
00:42:06Good.
00:42:08All right.
00:42:10So Sam was the sub-team leader.
00:42:13What did you do first?
00:42:15Sort out the menu for lunch?
00:42:17Onyeka did discuss at the beginning
00:42:20to go in at ideally around the £15 to £20 mark.
00:42:24She actually said £10 a head.
00:42:26£10 a head?
00:42:28Which...
00:42:30You can't even get a cup of coffee in the Losers' Cafe for that.
00:42:32Yeah.
00:42:34I mean, yeah, unrealistic.
00:42:36So what did you go for the mid-range?
00:42:38We went mid-range.
00:42:40So it was £60 for the mid-range.
00:42:42And what did you get it for then?
00:42:44We got it for £36.50.
00:42:45We're getting into day two now.
00:42:47First thing in the morning,
00:42:49up pops the project manager
00:42:51and you say,
00:42:53I'm not happy about getting in the water
00:42:55so I'd like to swap with somebody.
00:42:57Is that right?
00:42:59Yes, Lord Trigger.
00:43:01I'm surprised about that because your CV sounds like
00:43:03you can walk on water.
00:43:05I felt as though,
00:43:07because I had been in that client meeting,
00:43:09it would have been more beneficial.
00:43:11No, no, it's not good, is it?
00:43:13Let's be fair.
00:43:15She was really, really good.
00:43:17So let me get a picture here, Karen.
00:43:19Correct me if I'm wrong here.
00:43:21Sam takes over to run
00:43:23what was the gorge walking task,
00:43:25which the clients enjoyed.
00:43:27They liked it.
00:43:29They said it was very good.
00:43:31Yeah, she did a really good job.
00:43:33All good so far.
00:43:35And then they turn up
00:43:37and then you're supposed to feed them
00:43:39and that's when it all went wrong.
00:43:41Is that right?
00:43:43Completely.
00:43:45No, it wasn't teamwork.
00:43:47I ran the whole kitchen.
00:43:49Look, Alan, I'll cut to the chase, shall I?
00:43:51Yeah, go on, please.
00:43:53It was chaos in the kitchen.
00:43:55Really?
00:43:57I mean, breadcrumbs mixed up with sweet crumble
00:43:59which was put onto the fish cake,
00:44:01dessert undercooked.
00:44:03Look, in this process we've seen a lot of bad food.
00:44:05This was probably the worst food I've ever seen.
00:44:07Well, now then, Verdi.
00:44:09Yes, Lord Sugar.
00:44:11Your motto is
00:44:13under promise and over deliver.
00:44:15What was the negotiation about with the client?
00:44:17The money.
00:44:19Tell me about the money.
00:44:21So, money-wise, before we got in
00:44:23I told the guys that we should start at 450.
00:44:25That was our opening strategy going in.
00:44:27We said that whatever happens we'll start at 450.
00:44:29And what did they say?
00:44:31We ended up closing at 240 per person.
00:44:33So, I've got to say
00:44:35we dropped the price far too quickly in my opinion.
00:44:37I think if I'd have carried on with negotiating
00:44:39I think I would have kept a bit more steel.
00:44:42Now, hospitality.
00:44:43Phil.
00:44:45Yes, that was me, Lord Sugar.
00:44:47What was your position on alcohol?
00:44:49There was absolutely no definitive direction
00:44:51from Verdi on whether we want alcohol
00:44:53or whether we don't want alcohol.
00:44:55So, what price of the alcohol did they give you?
00:44:57And that you called us to tell us about.
00:44:59It was £9.
00:45:01Guys, shush, shush. Just tell the truth.
00:45:03He gave us a quote of £9 per person
00:45:05for the alcohol.
00:45:07You thought it was £9 a glass?
00:45:09They thought it was £9 a glass, exactly.
00:45:11Instead of £9 a bottle.
00:45:13I mean, I've got to chuck in there
00:45:15that the welcome drink was water
00:45:17which of all things, I mean, that was also quite surprising
00:45:19to have that as your welcome drink as water.
00:45:21I think it was a profit task.
00:45:23We had a strategy going.
00:45:25It was a profit task.
00:45:27We had a strategy and we deployed the strategy.
00:45:29Anyway, look, can we talk one at a time
00:45:31because I'd rather listen to an air of bagpipes
00:45:33than you lot arguing amongst each other.
00:45:35Okay, so let's get into day two now.
00:45:37So, you go on the tour, Verdi.
00:45:40Yeah, a lot of smiles
00:45:41and a lot of, like, just a good time from them.
00:45:43They loved it. Absolutely loved it.
00:45:45Lord Sugar, can I just say,
00:45:47we had a hard deadline on the food for 2.15.
00:45:49Absolute latest.
00:45:51Make sure the food's ready to go.
00:45:53But you've got to also understand where they were.
00:45:55So, what happened then?
00:45:57Lord Sugar, in the morning meeting.
00:45:59And what happened to the food then?
00:46:01So, what happened with the food,
00:46:03when I came there, the food was there
00:46:05and these guys were arguing why we're late,
00:46:07why all this kind of stuff.
00:46:09I told them, look, we were abseiling.
00:46:11We need to be back at 2.30 or whatever it was.
00:46:13So, 2.15, and Lord Sugar,
00:46:15as soon as we got to the dining hall,
00:46:17the first thing the customers asked for was the alcohol.
00:46:19Then, before giving them drinks...
00:46:21Verdi, just chill out for a minute, please.
00:46:24Okay.
00:46:26No one's answered my question.
00:46:28When the client said,
00:46:30this food sucks, what did they do?
00:46:32So, Lord Sugar, then it was time for the dancing.
00:46:34They said, we have three minutes left.
00:46:36We had booked the Scottish dancing,
00:46:38paid £275 for it,
00:46:39and it was meant to take 30 minutes.
00:46:41They were not happy.
00:46:43So, all this lateness kind of had a knock-on effect.
00:46:45It was a snowball effect.
00:46:47We tried to squeeze 30 minutes in.
00:46:49They didn't give tips.
00:46:51It was a complete and utter shamble.
00:46:53Everything was prepared.
00:46:55Okay, I've had enough.
00:46:57God knows what the results are going to be here.
00:46:59Karen, I know that your client spent £2,860,
00:47:03but what did the actual girls spend themselves?
00:47:06Well, they spent £1,676.07,
00:47:11and then they upsold a few photographs,
00:47:13which gave them a profit of £1,266.43.
00:47:19Right. Was there any refunds?
00:47:22Well...
00:47:24Yes, there were refunds.
00:47:2740%.
00:47:29So, that leaves you with a profit of only £122.43.
00:47:34Right, Tim.
00:47:36Your client spent £2,400 on the away day,
00:47:40but what did the boys spend?
00:47:42Well, they spent £1,756.40,
00:47:47giving them a profit of £643.60.
00:47:51Right. And any refunds?
00:47:54Well, the client gave us a lot of feedback,
00:47:57and as they won't be surprised here,
00:47:59not much of it was positive.
00:48:00They asked for a refund of...
00:48:03..52%.
00:48:05Oh!
00:48:07Well, you did it.
00:48:09We've still got £300 profit.
00:48:11That's the overall.
00:48:13Why don't you just let Tim finish?
00:48:15They asked for a refund of 52%,
00:48:17which equated to £1,150 in total,
00:48:21giving them a loss of £506.40.
00:48:27A loss?
00:48:28You went out and lost me bloody money.
00:48:31It's a shambles.
00:48:34Shambles is an understatement.
00:48:36Well, well done, ladies.
00:48:38I've laid on an amazing house for you,
00:48:42and there's a welcome drink waiting,
00:48:44so please enjoy.
00:48:46Thank you, Lord Sugar.
00:48:58I mean, this is a bloody disgrace.
00:49:02I'm going to have a much deeper dive into this
00:49:04to see who out of you is not going to remain in this process.
00:49:09Off you go.
00:49:15Oh, wow!
00:49:18Wow, that is so amazing.
00:49:20Let me touch it.
00:49:22It's a bit cold.
00:49:24It's like being back at the gorge, then.
00:49:25I knew I couldn't swim,
00:49:27and at the end of the day, I don't regret it.
00:49:29Happy that the team won,
00:49:31and I think I did a great job.
00:49:33Oh, I could get used to this.
00:49:35Oh, my God, you have no idea how nice this is.
00:49:37I am so happy we won.
00:49:40It's nice to put the boys where they are,
00:49:42and nice for us all to come in and have a glass of fizz.
00:49:45Oh, my God, there's a bar!
00:49:47Are you going to get me a drink, please?
00:49:49Yes, OK, what would you like, babe?
00:49:51Martini.
00:49:53That's £5, please.
00:49:55Oh, mum!
00:49:57I think we actually won by the skin of our teeth,
00:49:59so let's hope we can up our performance to task, too.
00:50:02Cheers to winning this task,
00:50:04and cheers to winning many more.
00:50:10It's very, very obvious why we failed this task.
00:50:13Time management.
00:50:15But they were abseiling. How on earth can I say,
00:50:17guys, you know what, the four of you that haven't abseiled yet,
00:50:19you guys calm down, and then we'll just take it from there.
00:50:21Verdi is responsible for the failure of this task.
00:50:23He claims that he wants to go into running events out in Dubai,
00:50:26and he can hardly host an event in Inverness in Scotland.
00:50:29If you had arrived at two o'clock, as we agreed,
00:50:32would we have given the guests everything that we promised them?
00:50:35No, we would still have had a delay through sourcing the alcohol.
00:50:38My answer is yes.
00:50:40No, OK, OK.
00:50:42The answer is yes.
00:50:44If the task is based on performance, then Oli should be fired,
00:50:46because Oli, from what I saw, contributed nothing.
00:50:49It was pretty clear that alcohol was on the table.
00:50:53It was nine pounds per second.
00:50:55We just, we assumed, really, that it was a glass rather than a bottle.
00:50:59That assumption is one of the reasons that cost us this task.
00:51:02I put Phil as sub-team leader because he said he has
00:51:05over ten years of food experience, but he just didn't deliver.
00:51:09It's ridiculous.
00:51:11Can you send the candidates in, please?
00:51:33I've got all your CVs here, and I read through them for hours.
00:51:36OK?
00:51:38Thinking that you are a bunch of credible people
00:51:41that might get my £250,000 investment.
00:51:44Well, so far, you're minus £600.
00:51:48So, on the off chance that any one of you becomes my business partner,
00:51:54I shall be knocking that off, the £250,000, that's for sure.
00:51:58That loss is totally unacceptable.
00:52:00It is embarrassing for me and the whole team.
00:52:02Yeah, yeah, you must have had a feeling
00:52:03that time was running away.
00:52:05I think, Lord Sugar, if I may jump in there as well,
00:52:07I think, from my perspective, we arrived 40 minutes late,
00:52:10but the bulk of the time that was wasted as well
00:52:13was actually clearing up the mess that was there when we got there.
00:52:16So, dealing with the alcohol issues.
00:52:18So, tell me about the drink.
00:52:20Was there a drink promised, or wasn't there a drink promised?
00:52:22So, they were absolutely expecting a drink.
00:52:24I mean, a drink at the end of them coming and abseiling
00:52:26would have been a real good victory.
00:52:28It would have been absolute icing on the cake.
00:52:30And I think, having a team like that,
00:52:31it would have been a real good icing on the cake.
00:52:33And I think, having alcohol would have made a difference.
00:52:35Did they get alcohol?
00:52:37Did they get alcohol?
00:52:39We did, eventually.
00:52:41Did they ask for a 50% refund?
00:52:43They got alcohol because of our initiative.
00:52:45They got alcohol and they were still not happy.
00:52:47That says everything there is to say.
00:52:49They got alcohol late, not when they could have got it, though.
00:52:51The thing is, is that, had you not been late, right,
00:52:53and the food was ready, the girls would have still beaten you
00:52:56because they negotiated better on certain aspects of the task.
00:53:01I would say the failure of the task lies somewhere
00:53:03with the negotiation and not going for the margins
00:53:05that we could have got.
00:53:07And a lot of that's over there with you guys.
00:53:09Fall on your sword, boys.
00:53:11But negotiation is both...
00:53:13Trey, don't sit on the fence.
00:53:15If you believe the failure of the task lies with me, say my name.
00:53:17Dude, you're not going to say your name in a second, right?
00:53:19There were negotiations on both sides.
00:53:21Lord Sugar, there were two major areas
00:53:23which led to the failure of this task.
00:53:25The first one was poor time management.
00:53:27The second one was also the business negotiation,
00:53:29which the other team proved.
00:53:31I strongly disagree there, Paul,
00:53:33because even if we'd have got the full 300,
00:53:35we'd still have been short on the girls.
00:53:37I know, but that reduced our revenue.
00:53:39It reduced our total revenue.
00:53:41I agree again that we made a time error, but that was one error.
00:53:43You guys made multiple errors.
00:53:45You went from four stops to six stops.
00:53:47And that should have been brought into consideration
00:53:49with the timing.
00:53:51But, Oli, what did you do other than to step back?
00:53:53I got involved with the task.
00:53:55Talk to me. Talk to me.
00:53:57I got stuck involved with the kitchen.
00:53:59I did a similar job to what Jack and Paul did.
00:54:01Are you going to agree on that?
00:54:03I definitely wouldn't agree with that.
00:54:05Right. I've had enough.
00:54:07Verdi.
00:54:09Yes, Lord Sugar.
00:54:11You're going to have to bring two people back in this boardroom.
00:54:13Yes, Lord Sugar.
00:54:17So the two people I'm going to be bringing back to the boardroom
00:54:20are Oli and Steve.
00:54:23Oli and Steve.
00:54:25Me.
00:54:27Wow.
00:54:29Right.
00:54:31Okay, the rest of you gentlemen,
00:54:33I just want to tell you,
00:54:35this is not a bloody holiday camp.
00:54:37You're not here to enjoy yourself.
00:54:39It's not a game.
00:54:41Get out, and I'll see you on the next task.
00:54:43Thank you, Lord Sugar.
00:54:48Okay, gentlemen,
00:54:50one of you will be leaving the process today.
00:54:52Off you go.
00:54:54So what do you think of Verdi, Karen?
00:54:56He wants you to invest a quarter of a million pounds
00:54:59in an events business.
00:55:01This was an events task,
00:55:03and it cost you money.
00:55:05That's not a good sign.
00:55:07Yeah.
00:55:09Tim, what's your call on Steve?
00:55:11In the negotiation,
00:55:13they walked away with a bad deal.
00:55:15You could see it going wrong,
00:55:17and he didn't do anything about it.
00:55:19And Oli?
00:55:21When all your colleagues are asking you,
00:55:23I mean, that's never a good sign in this process.
00:55:26Hmm.
00:55:28Yes, could you send the three candidates in, please?
00:55:40So, Verdi,
00:55:42starting with Steve,
00:55:44why have you brought him in here?
00:55:46Please, please tell me, mate,
00:55:48because as far as I could tell,
00:55:50this whole boardroom,
00:55:51I've got my employees over there with Phil,
00:55:53and suddenly the next thing I know,
00:55:55I've been brought in here.
00:55:57So negotiation was a big impact
00:55:59to why this task was a failure.
00:56:01Negotiation that you steamrolled over my negotiation.
00:56:03Give me a quick second.
00:56:05I understand it.
00:56:07You started off the negotiation,
00:56:09and you got elbowed out.
00:56:11So we came in,
00:56:13we agreed this idea that we'd start at 450.
00:56:15The client then came back and said 200.
00:56:17My next thing would have then been to outline
00:56:19why we're going at 450.
00:56:21So I should have brought you back in here, then?
00:56:23Absolutely, you should have brought me back in here.
00:56:25In actual fact, the only person
00:56:27that signed off on that deal was you.
00:56:29No, so you still had an opportunity to get back in.
00:56:32All right, moving along.
00:56:34Just move along a minute.
00:56:36Same question when it comes to Oli.
00:56:38With Oli, like, Oli,
00:56:40for the past few days,
00:56:42I've literally not really heard of what you've been doing.
00:56:44What I did was, there's four of them.
00:56:46They're all concentrated on the main course
00:56:48and left me on my own to do the pudding,
00:56:49which is 50% of the meal, right?
00:56:52I am no cook.
00:56:54Did you think it was the wrong selection, then,
00:56:56for you to go into that section of the task?
00:56:59Yeah, Verdi picked me to go in that division.
00:57:02So, Oli, I've got a question for you.
00:57:04So do you think you would have been more suited
00:57:06in the corporate team?
00:57:08I would quite like to have got out there, yeah.
00:57:10And been in the corporate team?
00:57:12Yeah, so just to let you know, Lord Sugar,
00:57:14Oli stayed quiet.
00:57:16He didn't say, oh, yes, you did.
00:57:17No, no, no, no.
00:57:19Before it was even time to even say anything.
00:57:21So do you think he preferred hiding in the kitchen?
00:57:23Definitely.
00:57:25In my opinion, but Oli,
00:57:27do you think you could have not spoke up
00:57:29and been like, Verdi, you know what?
00:57:31I do actually have that corporate experience.
00:57:33Keep me in there.
00:57:35I'm not your babysitter.
00:57:37I'm the project manager.
00:57:39You always under-promise and over-deliver.
00:57:41Right, right.
00:57:43Did you?
00:57:45As a team, I don't think we did,
00:57:47but I didn't have any other response.
00:57:49No, no, no.
00:57:51Okay, yes, hosting, yes, hosting.
00:57:53But you could have kept track of the time for me.
00:57:55All right, I think I've had enough of that.
00:57:57I've had enough of that.
00:57:59I don't want to hear any more from anyone else now.
00:58:01I'm just going to summarise here.
00:58:03I'm going to be very frank.
00:58:05I think, Steve, you are a great talker.
00:58:07It is difficult to negotiate
00:58:09if one of your colleagues drops you in it
00:58:11by dropping the price
00:58:13when you're trying to keep the price up.
00:58:15On that basis,
00:58:17I'm going to say that you,
00:58:19you're going to remain in the process.
00:58:24So it just leaves me to you two now,
00:58:26Verdi and Oli.
00:58:28It looks okay for my ad.
00:58:30No, I don't want you adding anything.
00:58:32I can't get away from the fact
00:58:34that you claim that your business
00:58:36is going to be an events organiser.
00:58:40And then I lay on an event for you
00:58:42and look at the mess we got into.
00:58:44You lost me money.
00:58:45And Oli,
00:58:47it's funny that, you know,
00:58:49you're amongst eight colleagues
00:58:51and quite a few of them
00:58:53didn't know what you did.
00:58:55And so I say,
00:58:57no smoke without fire.
00:58:59So,
00:59:01it is difficult,
00:59:03but Verdi
00:59:05is
00:59:07quite regretful
00:59:10that we lost money.
00:59:16It's a tough one.
00:59:18Oli,
00:59:20I'm sorry to say, mate,
00:59:22but
00:59:24you're fired.
00:59:26Okay, thank you very much.
00:59:28Karen, Tim,
00:59:30Rodger,
00:59:32I'll check to you.
00:59:36I was very,
00:59:37very tough, that is, you know,
00:59:39because he's a nice bloke.
00:59:41You're staying here
00:59:43because
00:59:45you had the balls to take on the task,
00:59:47which I like.
00:59:49Okay, off you go.
00:59:56I'm a little bit disappointed
00:59:58to go out first,
01:00:00but it's been a fantastic experience
01:00:02on this process
01:00:04and I wish each and every candidate
01:00:05the very best of luck.
01:00:07Steve is definitely coming back.
01:00:09We have no idea collectively
01:00:11why he's in there.
01:00:13Out of Verdi and Oli,
01:00:15Oli, I didn't feel contributed enough.
01:00:18You know what, I'm going to stick my neck out.
01:00:20I don't think
01:00:22we're going to see Verdi again.
01:00:24No, no.
01:00:25Okay.
01:00:34Sit down, sit down.
01:00:36Steve, how was it for you, mate?
01:00:38I don't know why I was in there
01:00:40and I think by the end of it,
01:00:42Lord Sugar didn't know I was in there either, so hey.
01:00:44Why was he in there?
01:00:46But like I said, guys, look, here's what it is.
01:00:48Look, it was honestly
01:00:50one of the worst things in my life.
01:00:52Worse than coming down that wall?
01:00:54Maybe not as bad,
01:00:56maybe not as bad, maybe not as bad.
01:00:58Now 17 candidates remain.
01:01:02The search for Lord Sugar's
01:01:04next business partner
01:01:06has begun.
01:01:08Next time...
01:01:10You're going to create and manufacture
01:01:12mini cheesecakes.
01:01:14Heartbreaking.
01:01:16Temperatures rise.
01:01:18Why does the oven keep beeping?
01:01:20I don't know, I'm just ignoring it
01:01:21and it's full.
01:01:23All right, guys, who wants some cheesecake?
01:01:25And in the boardroom...
01:01:27You screwed up.
01:01:29It's as simple as that.
01:01:31You're fired.
01:01:33Right, let's negotiate.
01:01:35Head over to BBC Two in 30 seconds.
01:01:37All right, 10 seconds.
01:01:39Now, for The Apprentice, you're fired
01:01:41and here's a life-changing opportunity.
01:01:43Apply to be on the next series.
01:01:45Head to the Take Part page of the BBC website.
01:01:51.