Setiap jemaah haji adalah tetamu Allah. Semua kakitangan TH dan Masyariq Almasiah ada tanggungjawab berat memastikan keselamatan dan keselamatan jemaah haji.
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00:00Utamakan tetamu Allah, Duyufur Rahman. Itulah prinsip yang disemat tabung haji bersama rakan strategik di Arab Saudi, Masyarik Al-Masiyah.
00:09Setiap kaki tangan mempunyai tanggungjawab berat, mastikan jemaah haji dijaga bermula memijakkan kaki di tanah suci hingga pulang ke tanah air dengan haji yang sempurna.
00:19Laporan Zaiful Arifin dari Mekah Al-Mukaramah.
00:22Dengan nada yang penuh emosi, pengurusi Masyarik Al-Masiyah Ali Husin Bundaji menyentuh hati semua yang hadir ke Majlis Ta'aruf, rombongan rasmi haji Malaysia ke syarikat itu.
00:33Somehow, before I start my speech, I have to say that coming to stand up after watching this video and this story, it's not easy.
00:47It made me think again and again, every time we see such story, it makes us think that what kind of job and service that we are delivering is something you cannot find in any industry, in any job.
01:12Because you're not serving a normal customer.
01:17that every day you have customers, different businesses, right?
01:21But here, we are serving a person, a haji that coming as guest of Allah for making his experience once maybe in his lifetime that he's been waiting for.
01:38So, this put, every time you remember this, it put greater responsibility on each one of us.
01:44Beliau memberkaskan kerjasama tabung haji dan masyarik amat penting bagi memastikan jemaah haji Malaysia mendapat perkhidmatan terbaik.
01:54Kedua-dua entiti ini telah bekerjasama sejak 45 tahun lalu, hubungan yang cukup matang untuk memastikan peningkatan perkhidmatan setiap tahun.
02:02The relationship with al-Masiyah, in fact, already for a long time, and then, commonly, for the last three years, we actually engage al-Masiyah,
02:16whereby the services have been enhanced, and with the vision of Saudi government,
02:23Alhamdulillah, by working together as one, we managed to make sure that the service given to the Malaysian pilgrims is the best possible way, insyaAllah.
02:34Hasil kerjasama ini, Malaysia menjadi negara paling awal melakukan persiapan haji,
02:40sekaligus menjadi negara pertama di dunia, diberi kebenaran oleh Kerajaan Arab Saudi,
02:45mengedarkan kad nusuk sebelum jemaah haji berlepas ke Tanah Suci.
02:49Malah Malaysia melalui tabung haji buat kali ketiga berturut-turut,
02:53diandugerahkan Labaitong, iaitu penyitirafan dari Kerajaan Arab Saudi,
02:57sebagai pengelola yang memberikan kepuasan tertinggi dalam perkhidmatan.
03:00Terima kasih.